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Teleperformance
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Filter reviews by Teleperformance Quality Analyst Gurgaon / Gurugram Reviews
Overall Rating
based on 143
reviews
What employees say about Teleperformance?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
84% employees reported
Monday to Friday
39% employees reported
Flexible timing
43% employees reported
No travel
64% employees reported
View more detailed insights
Gender based rating
Rated by Women
56 reviews
Rated by Men
84 reviews
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in Teleperformance Quality Analyst Gurgaon / Gurugram Reviews
143 reviews found
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a deputy manager
4d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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People also ask about Teleperformance, Gurgaon / Gurugram Quality Analysts
Is Teleperformance, Gurgaon / Gurugram a good place to work for Quality Analysts?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 143 employee reviews, it's clear that most quality analysts have a positive experience working at Teleperformance, Gurgaon / Gurugram.
Job security holds the highest rating at 3.9, while salary is rated the lowest amongst all factors at 3.6.
Read reviews about
job security
and
salary
on AmbitionBox.
Does Teleperformance, Gurgaon / Gurugram pay their Quality Analysts well?
According to AmbitionBox reviews, Teleperformance, Gurgaon / Gurugram quality analysts rate their salary and benefits at 3.6 out of 5, based on 143 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance, Gurgaon / Gurugram's quality analysts salaries
here
and to read reviews specifically about salary and benefits at Teleperformance, Gurgaon / Gurugram for quality analysts,
click here
.
How is the work culture at Teleperformance, Gurgaon / Gurugram for Quality Analysts?
Work culture at Teleperformance, Gurgaon / Gurugram for quality analysts is rated 3.8 out of 5 by 143 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Teleperformance, Gurgaon / Gurugram for quality analysts,
click here
.
How is the job security at Teleperformance, Gurgaon / Gurugram for Quality Analysts?
Based on 143 reviews on AmbitionBox, Teleperformance, Gurgaon / Gurugram's quality analysts rate job security at 3.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance, Gurgaon / Gurugram. To read reviews about job security at Teleperformance, Gurgaon / Gurugram for quality analysts,
click here
.
Is work from home available to Quality Analysts at Teleperformance, Gurgaon / Gurugram?
According to 31 AmbitionBox reviews, Teleperformance, Gurgaon / Gurugram does not currently offer any work-from-home options to quality analysts. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance,
click here.
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Teleperformance Quality Analyst Reviews by Locations
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Teleperformance Gurgaon / Gurugram Reviews by Designations
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Teleperformance Quality Analyst
Salaries in Gurgaon / Gurugram
based on 279 salaries
₹1.9
L/yr - ₹6
L/yr
19%
less
than the average Quality Analyst Salary in India
View more details
Office cab/shuttle
4 total
responses
Free meal
4 total
responses
Health insurance
6 total
responses
Office gym
1 total
response
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