Teleperformance Customer Service ExecutiveGurgaon / Gurugram Reviews
based on 294 reviews
Updated 16 Jan, 2025
Overall Rating
3.7/5
How AmbitionBox ratings work?
Category Ratings
3.7
Skill development
3.6
Company culture
3.6
Job Security
3.6
Work Satisfaction
3.5
Work-Life balance
3.5
Salary & Benefits
3.5
Promotions/Appraisal
Teleperformance is rated
3.7 out of 5 stars on
AmbitionBox, based on 294 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Teleperformance is rated
3.7 out of 5 stars on
AmbitionBox, based on 294 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Teleperformance Customer Service Executive Gurgaon / Gurugram Reviews
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294 reviews found
Sort by:
Popular
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 13 Oct 2023
Likes
Work life balance
Dislikes
Everything. From security guard to BHR. The company is not at all employee centric. There are no benefits for employee. Everyone in the management is just busy in satisfying the clients. They do not listen to associate's problem. Especially the BHR, these guys are hired for employee welfare. However, they are the most unhelpful, unkind and lazy people that I know at Teleperformance. You ask them one question and they are immediately rude to you....Read More
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Aug 2023
Likes
Majorel is great place to work as the work environment is truly ezxceptionsl. from the moment you setup into their offices, you can sense a positive energy and emphasis on collaboration, innvoation, and respect for their employees. The managment is really great from my point of view, all the manager, the colleague are very friendly and supportive. Everyone makes you feel at hjome. If someone wants to grow thier career then this is the splendid place. it offers growth opportunities very early than other orgranizatrions. I would definitely recommend it to my friends to come work here. companu environment is truely amazing. i am glad to be a part of this company....Read More
Promotion work satisfaction company culture learning
Dislikes
Holidays leaves planned leave unplanned leave
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Compensation & Benefits Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 02 Oct 2023
Likes
People working there are trying to make it a happy place to work
Dislikes
Even after trying they are not able to do so as the budget proposed is not enough to celebrate a single occasion.
Always working makes employees life stressfull and there is nothing to release this stress.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Nov 2023
Likes
Good for nothing. Totally wastage.no scope for promotion.almost terrible experience.i will suggest nobody to join this.
Dislikes
0/10
No option for promotion.every single executive is refferd to bhr.everyone wants to promote here but only favourite people and hirarchy dominates.hard work goes in ruin
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 03 Jul 2023
Likes
If you didn't get job anywhere, then I recommend to join tp. They'll hire you.
Dislikes
If you are going for udhyog vihar, tp then the few of process are worse. Once agent are completed there training and handover in floor then next month they leave that company due to bad company behaviour work life are terrible you didn't get satisfaction over there especially in SBIC.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Teleperformance.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 16 Nov 2023
Likes
Infrastructure of the company is good when you going for the interview, you have face any issue..
Dislikes
The work environment is not good, there is no appraisal & benefits in the company..
Good place to work.
Company benefits are good free food, transportation etc in gurgaon location.
Dislikes
NA
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Others Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 09 Feb 2024
Likes
Free meal.
Dislikes
Everything, thier transport, work culture, managment, work pressure, no work life balance.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Aug 2023
Likes
I have never seen any organisation like Teleperformance.
They have the worst management ever
I myself would not recommend anybody to work there. There is nothing to like about it
Dislikes
I would rate it 1 out of 5. Worst experience ever
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 11 Oct 2023
Likes
The environment and all the my seniors and colleagues
Dislikes
The salary package and week offs
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Sep 2023
Likes
I appreciate hoe well-supported and friendly the manager and the team leader here to the employees.
Dislikes
Majorel is great place to work.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Jun 2023
Likes
The work atmosphere is professional and friendly. Management at Majorel India, Gurgaon are very helpful and have a good set of knowledge would recommend Majorel If you are looking for good opportunity and growth Majorel is a right place I believe.
Dislikes
NA
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 03 Aug 2023
Likes
job security not such work.pressure easy to do tasks
Dislikes
no growth no salry increments no futuristic implementations for job seeker
Work Details
Work policy:
some are wfh and some are bto
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 19 Feb 2023
Likes
Nothing
Dislikes
Tabiyat kharab hone pe Chhuti nhi dete... Mar v jao tab v office ana h... Inbound executive ko kabhi kabhi outbound laga dete hein... Amount emi banane kaa bahut pressure hai... OT ke paise time se nhi dete... Jabardasti OT karne ke liye bolte hein aur jab tak amount naa karo logout karne nhi dete... Teleperformance ki SBI process ki baat kar Rahi hun bakion k pata nhi...
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 01 Oct 2023
Likes
Great culture
Dislikes
Salary expectation not up to the mark
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Oct 2023
Likes
Great place to work and with good environment.
Dislikes
N/A
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Sep 2023
Likes
Good working environment
Dislikes
There is nothing to dislike.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Jul 2023
Likes
Best Working Environment
all other employees and supervisors are very supportive.
Transport facilities specially are very smooth
People also ask about Teleperformance, Gurgaon / Gurugram Customer Service Executives
Is Teleperformance, Gurgaon / Gurugram a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 294 employee reviews, it's clear that most customer service executives have an average experience working at Teleperformance, Gurgaon / Gurugram. Skill development holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 3.5. Read reviews about skill development and career growth on AmbitionBox.
Does Teleperformance, Gurgaon / Gurugram pay their Customer Service Executives well?
According to AmbitionBox reviews, Teleperformance, Gurgaon / Gurugram customer service executives rate their salary and benefits at 3.5 out of 5, based on 294 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance, Gurgaon / Gurugram's customer service executives salaries here and to read reviews specifically about salary and benefits at Teleperformance, Gurgaon / Gurugram for customer service executives, click here.
How is the work culture at Teleperformance, Gurgaon / Gurugram for Customer Service Executives?
Work culture at Teleperformance, Gurgaon / Gurugram for customer service executives is rated 3.6 out of 5 by 294 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Teleperformance, Gurgaon / Gurugram for customer service executives, click here.
How is the job security at Teleperformance, Gurgaon / Gurugram for Customer Service Executives?
Based on 294 reviews on AmbitionBox, Teleperformance, Gurgaon / Gurugram's customer service executives rate job security at 3.6 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Teleperformance, Gurgaon / Gurugram for customer service executives, click here.
Is work from home available to Customer Service Executives at Teleperformance, Gurgaon / Gurugram?
According to 12 AmbitionBox reviews, Teleperformance, Gurgaon / Gurugram does not currently offer any work-from-home options to customer service executives. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.
How do I get a job at Teleperformance, Gurgaon / Gurugram as a Customer Service Executive?
To get a job at Teleperformance, Gurgaon / Gurugram as a Customer Service Executive, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Teleperformance interview questions and practice your responses to prepare thoroughly.
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