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3.9

based on 27.9k Reviews

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Teleperformance Customer Service Executive Gurgaon / Gurugram Reviews

based on 17 reviews
Updated 3 Jan, 2025

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

3.7

Skill development

3.6

Company culture

3.6

Job Security

3.6

Work Satisfaction

3.5

Work-Life balance

3.5

Salary & Benefits

3.5

Promotions/Appraisal

Top Mentions in Teleperformance Customer Service Executive Gurgaon / Gurugram Reviews

17 reviews found for "work culture"

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Top Teleperformance Customer Service Executive Interview Questions

Q1. Q.9 what do you know about BPO or teleperformance?
Q2. What is key performance indicator ( kpi )

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Q3. Why you want to join teleperformance ?
Q4. How will you handle a irritated customer?
Q5. Why is it important to satisfy a customer?
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People also ask about Teleperformance, Gurgaon / Gurugram Customer Service Executives

Is Teleperformance, Gurgaon / Gurugram a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 17 employee reviews, it's clear that most customer service executives have an average experience working at Teleperformance, Gurgaon / Gurugram. Skill development holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 3.5. Read reviews about skill development and career growth on AmbitionBox.
Does Teleperformance, Gurgaon / Gurugram pay their Customer Service Executives well?
According to AmbitionBox reviews, Teleperformance, Gurgaon / Gurugram customer service executives rate their salary and benefits at 3.5 out of 5, based on 17 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance, Gurgaon / Gurugram's customer service executives salaries here and to read reviews specifically about salary and benefits at Teleperformance, Gurgaon / Gurugram for customer service executives, click here.
How is the work culture at Teleperformance, Gurgaon / Gurugram for Customer Service Executives?
Work culture at Teleperformance, Gurgaon / Gurugram for customer service executives is rated 3.6 out of 5 by 17 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Teleperformance, Gurgaon / Gurugram for customer service executives, click here.
How is the job security at Teleperformance, Gurgaon / Gurugram for Customer Service Executives?
Based on 17 reviews on AmbitionBox, Teleperformance, Gurgaon / Gurugram's customer service executives rate job security at 3.6 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Teleperformance, Gurgaon / Gurugram for customer service executives, click here.
Is work from home available to Customer Service Executives at Teleperformance, Gurgaon / Gurugram?
According to 12 AmbitionBox reviews, Teleperformance, Gurgaon / Gurugram does not currently offer any work-from-home options to customer service executives. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.
How do I get a job at Teleperformance, Gurgaon / Gurugram as a Customer Service Executive?
To get a job at Teleperformance, Gurgaon / Gurugram as a Customer Service Executive, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Teleperformance interview questions and practice your responses to prepare thoroughly.

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Work Policy for Teleperformance Customer Service Executive Gurgaon / Gurugram

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Workplace policy may vary based on Department, Designation and Location.

based on 12 reviews in last 6 months

Work from office

Work from office

92%
Hybrid

Hybrid

8%

3 days/week from office

8%

Gender Based Ratings for Teleperformance Customer Service Executive Gurgaon / Gurugram

based on 274 reviews
3.6
Rated by 109 Women

Rated 3.6 for Skill Development and 3.4 for Company Culture

women
3.7
Rated by 165 Men

Rated 3.8 for Company Culture and 3.7 for Work Satisfaction

men

Working Days for Teleperformance Customer Service Executive Gurgaon / Gurugram

based on 294 reviews
Rotational Shift
61%
Monday to Friday
19%
Monday to Saturday
18%
Other
2%

Work Timings for Teleperformance Customer Service Executive Gurgaon / Gurugram

based on 294 reviews
Flexible timing
Strict (9am - 6pm)
Strict (1.30pm - 10.30pm)
50%
12%
6%
32% employees reported other strict timings

Shift Timings for Teleperformance Customer Service Executive Gurgaon / Gurugram

based on 294 reviews
Day shift
Night shift
81%
19%

Business Travel for Teleperformance Customer Service Executive Gurgaon / Gurugram

based on 294 reviews
No travel
79%
Within city
17%
Within country
3%
International travel
1%
6% more than the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
8 total responses
freemeal
Free meal
7 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
5 total responses
+4 more benefits
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