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Teleperformance
3.9
based on 29.9k Reviews
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Customer Service Associate
Kolkata
Teleperformance Customer Service Associate Kolkata Benefits
Updated on 1 Jun, 2022
Employee reported benefits
7 benefits available at Teleperformance
Office Perks
Professional Support
Health & Insurance
Time Off
Financial Benefits
Professional Support & Learning
16 total responses
Job/Soft skill training
15 total responses
Professional degree assistance
1 total response
Health & Insurance
3 total responses
Health insurance
3 total responses
Time Off
no data available
Financial Benefits
no data available
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Teleperformance Customer Service Associate Kolkata Benefit Reviews by Employees
Customer Service Associate in KolkataData Science & Analyticsposted on 27 Dec 2023- Supportive environment
- Dedicated to focus on soft skill development
- Work culture is good.
- Not a company of Target orientation Read More
Customer Service Associate in KolkataHuman Resourcesposted on 8 Dec 2020Opportunity are good, growth is also present and skill development training is also provided. Read More
Customer Service Associate in KolkataBFSI, Investments & Tradingposted on 5 Nov 2023Satisfaction with job process. Skill development super helpful colleagues Read More
Customer Service Associate in Kolkataposted on 2 Mar 2020Good training with skill development Read More
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a deputy manager
5d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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Teleperformance Customer Service Associate Kolkata Reviews and Ratings
based on 266 reviews
2.9/5
Rating in categories
2.8
Skill development
2.5
Work-life balance
2.9
Salary
2.5
Job security
2.6
Company culture
2.4
Promotions
2.4
Work satisfaction
Reviews
Ontime salary, emergency preference from your TL, premium working station, helpful colleagues.
Explore 266 Reviews and Ratings
Top Teleperformance Customer Service Associate Interview Questions
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