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Customer Service Associate interview
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Career Growth
2w (edited)
effortlesswinner
·
ex -
Smarten Spaces
Need help in deciding from the following offers
I have the following offers:
1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus
Position - manager
2. Infinite computer solutions - 30 lpa fixed
3. Deloitte - Still negotiating trying for 30-35 lpa
I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year.
Please let me know your insights.
Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.
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People also ask about Teleperformance's Customer Service Associates
Is Teleperformance a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 1.8k employee reviews, it's clear that most customer service associates have an average experience working at Teleperformance. Skill development holds the highest rating at 3.3, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about skill development and career growth on AmbitionBox.
Does Teleperformance pay their Customer Service Associates well?
According to AmbitionBox reviews, Teleperformance customer service associates rate their salary and benefits at 3.1 out of 5, based on 1.8k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance's customer service associates salaries here and to read reviews specifically about salary and benefits at Teleperformance for customer service associates, click here.
How is the work culture at Teleperformance for Customer Service Associates?
Work culture at Teleperformance for customer service associates is rated 3.2 out of 5 by 1.8k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Teleperformance for customer service associates, click here.
How is the job security at Teleperformance for Customer Service Associates?
Based on 1.8k reviews on AmbitionBox, Teleperformance's customer service associates rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Teleperformance for customer service associates, click here.
Is work from home available to Customer Service Associates at Teleperformance?
According to AmbitionBox, 24% of Teleperformance's customer service associates work from home permanently, 66% work from the office, and 10% follow a hybrid model, based on 125 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Teleperformance for customer service associates, click here.
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Teleperformance Customer Service Associate Reviews by Locations
- Teleperformance Customer Service Associate Gurgaon / Gurugram Reviews
- Teleperformance Customer Service Associate Kolkata Reviews
- Teleperformance Customer Service Associate Bangalore / Bengaluru Reviews
- Teleperformance Customer Service Associate Thane Reviews
- Teleperformance Customer Service Associate Agra Reviews
- Teleperformance Customer Service Associate Mumbai Reviews
- Teleperformance Customer Service Associate Mohali Reviews
- Teleperformance Customer Service Associate Chennai Reviews
- Teleperformance Customer Service Associate Hyderabad / Secunderabad Reviews
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Teleperformance Reviews by Designations
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Work Policy for Teleperformance Customer Service Associate
i
Workplace policy may vary based on Department, Designation and
Location.
based on 125 reviews in last 6 months
Work from office
66%
Permanent work from home
24%
Hybrid
10%
Other hybrid work policies
7%
2 days/week from office
3%
Gender Based Ratings for Teleperformance Customer Service Associate
based on 1.7k reviews
Rated by 659
Women
Rated by 1k
Men
Working Days for Teleperformance Customer Service Associate
based on 1.8k reviews
Rotational Shift
56%
Monday to Saturday
31%
Monday to Friday
6%
Other
5%
Alternate Saturday off
2%
Work Timings for Teleperformance Customer Service Associate
based on 1.8k reviews
Flexible timing
Strict (9am - 6pm)
Strict (9.30am - 6.30pm)
51%
13%
4%
32% employees reported other strict timings
Shift Timings for Teleperformance Customer Service Associate
based on 1.8k reviews
Day shift
Night shift
84%
16%
Business Travel for Teleperformance Customer Service Associate
based on 1.8k reviews
No travel
72%
Within city
25%
Within country
2%
International travel
1%
At
par with the average Customer Service Associate Salary in India
View more details
Office cab/shuttle
27 total
responses
International/On-site exposure
5 total
responses
Free meal
5 total
responses
Health insurance
17 total
responses
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