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Accenture Customer Service Associate Reviews

Updated 29 Jan, 2025
Overall Rating
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3.5/5
based on 194 reviews

Rating distribution

Category Ratings

3.5

Salary

3.4

Job security

3.3

Company culture

3.3

Skill development

3.0

Work-life balance

3.0

Promotions

3.0

Work satisfaction

What employees say about Accenture?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

67% employees reported

Rotational Shift

Rotational Shift

55% employees reported

Flexible timing

Flexible timing

61% employees reported

No travel

No travel

66% employees reported

Gender based rating

3.8
female

Rated by Women

94 reviews

3.3
male

Rated by Men

89 reviews

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Top Mentions in Accenture Customer Service Associate Reviews

194 reviews found

Sort by: Popular

Top Accenture Customer Service Associate Interview Questions

Q1. What do you know about content management?
Q3. Handle difficult customer?
Q4. Customer service top points?
Q5. Correct the jumbled Sentence.
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People also ask about Accenture's Customer Service Associates

Is Accenture a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 194 employee reviews, it's clear that most customer service associates have an average experience working at Accenture. Salary holds the highest rating at 3.5, while work-life balance is rated the lowest amongst all factors at 3.0. Read reviews about salary and work-life balance on AmbitionBox.
Does Accenture pay their Customer Service Associates well?
According to AmbitionBox reviews, Accenture customer service associates rate their salary and benefits at 3.5 out of 5, based on 194 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Accenture's customer service associates salaries here and to read reviews specifically about salary and benefits at Accenture for customer service associates, click here .
How is the work culture at Accenture for Customer Service Associates?
Work culture at Accenture for customer service associates is rated 3.3 out of 5 by 194 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Accenture for customer service associates, click here .
How is the job security at Accenture for Customer Service Associates?
Based on 194 reviews on AmbitionBox, Accenture's customer service associates rate job security at 3.4 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Accenture. To read reviews about job security at Accenture for customer service associates, click here .
Is work from home available to Customer Service Associates at Accenture?
According to AmbitionBox, 6% of Accenture's customer service associates work from home permanently, 67% work from the office, and 27% follow a hybrid model, based on 30 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Accenture for customer service associates, click here.

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Accenture Customer Service Associate Salary
based on 1.7k salaries
₹0.9 L/yr - ₹7.8 L/yr
52% more than the average Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
25 total responses
freemeal
Free meal
9 total responses
onsite
International/On-site exposure
2 total responses
officeGym
Office gym
11 total responses
+5 more benefits
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