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Accenture Customer Service Associate Gurgaon / Gurugram Reviews

Updated 4 Nov, 2024
Overall Rating
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3.3/5
based on 42 reviews

Rating distribution

Category Ratings

3.4

Salary

3.1

Job security

3.0

Work-life balance

3.0

Skill development

2.9

Company culture

2.9

Promotions

2.8

Work satisfaction

What employees say about Accenture?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

74% employees reported

Flexible timing

Flexible timing

50% employees reported

No travel

No travel

68% employees reported

Gender based rating

3.5
female

Rated by Women

21 reviews

3.2
male

Rated by Men

20 reviews

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Top Mentions in Accenture Customer Service Associate Gurgaon / Gurugram Reviews
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42 reviews found

Sort by: Popular

Top Accenture Customer Service Associate Interview Questions

Q1. What do you know about content management?
Q3. Handle difficult customer?
Q4. Customer service top points?
Q5. Correct the jumbled Sentence.

Read Accenture Reviews based on similar designations

3.7
 Team Lead

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3.5
 Analyst

 (143)

3.6
 Process Associate

 (65)

3.6
 Senior Associate

 (49)

3.3
 Customer Service Executive

 (24)

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People also ask about Accenture, Gurgaon / Gurugram Customer Service Associates

Is Accenture, Gurgaon / Gurugram a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 42 employee reviews, it's clear that most customer service associates have an average experience working at Accenture, Gurgaon / Gurugram. Salary holds the highest rating at 3.4, while work satisfaction is rated the lowest amongst all factors at 2.8.
Does Accenture, Gurgaon / Gurugram pay their Customer Service Associates well?
According to AmbitionBox reviews, Accenture, Gurgaon / Gurugram customer service associates rate their salary and benefits at 3.4 out of 5, based on 42 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Accenture, Gurgaon / Gurugram's customer service associates salaries here .
How is the work culture at Accenture, Gurgaon / Gurugram for Customer Service Associates?
Work culture at Accenture, Gurgaon / Gurugram for customer service associates is rated 2.9 out of 5 by 42 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Accenture, Gurgaon / Gurugram for customer service associates, click here .
How is the job security at Accenture, Gurgaon / Gurugram for Customer Service Associates?
Based on 42 reviews on AmbitionBox, Accenture, Gurgaon / Gurugram's customer service associates rate job security at 3.1 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Accenture, Gurgaon / Gurugram. To read reviews about job security at Accenture, Gurgaon / Gurugram for customer service associates, click here .

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48% more than the average Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
5 total responses
freemeal
Free meal
3 total responses
officeGym
Office gym
3 total responses
healthInsurance
Health insurance
2 total responses
+4 more benefits
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