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Accenture

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3.9

based on 54.3k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated IT/ITES Company - 2024

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Accenture Customer Service Associate New Delhi Reviews

Updated 13 Nov, 2024

Overall Rating

2.5/5

based on 8 reviews

Rating distribution

1 (12.5%)

2 (25.0%)

1 (12.5%)

3 (37.5%)

Category Ratings

2.7

Salary

2.1

Skill development

1.7

Job security

1.5

Company culture

1.4

Work-life balance

1.3

Promotions

1.2

Work satisfaction

What employees say about Accenture?

Insights from employee reviews on AmbitionBox

Gender based rating

3.2

Rated by Women

3 reviews

2.0

Rated by Men

5 reviews

Accenture is rated 2.5 out of 5 stars on AmbitionBox, based on 8 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with ... Read more

Accenture is rated 2.5 out of 5 stars on AmbitionBox, based on 8 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

8 reviews found

Sort by: Popular

Customer Service Associate in New Delhi

Full Time

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

3.0

Skill development

2.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 05 Oct 2024

Likes

Nothing

Dislikes

Poor management and no growth

Salary - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Work-life balance - Poor

Customer Service Associate in New Delhi

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 31 Aug 2024

Likes

They offer a good package.

Salary - Excellent

Dislikes

People are not approachable especially the ones who are at good post.

Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

What people are saying about Accenture

View All

a security delivery analyst

Stuck from 2.6 years without hike and promotion

I have been working at my current organization for 2.6 years and started with a CTC of ₹8 lakh, which has remained unchanged since my joining. During this period, I have not received any promotions or salary hikes, which has made me question whether I should wait for growth within the company or explore external opportunities. I am hopeful of getting a promotion in June this year, but I am unsure if it’s worth waiting for. Here’s what I am considering: 1. Stay and wait for the promotion: There’s a possibility of career progression in June. Should I wait for it, considering the time and effort I have invested here? 2. Start looking for a new opportunity: I could begin exploring other organizations where I might receive a better salary, role, and career growth. However, leaving without securing my next promotion feels uncertain. I would appreciate suggestion: Whether I should wait until June or start looking for better option or if you have something else please tell me in comments

Got a question about Accenture?

Ask anonymously on communities.

Customer Service Associate in New Delhi

Full Time

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 30 Aug 2024

Likes

When the shift is over.

Dislikes

There is a unique person in the process of verizon whose name is Sahil sood, he is such a talent, he can make or break you in such a way that you will feel why are you in this company, i have to say it out loud. He is hands down the reason why people are going to leave this company for good.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in New Delhi

Full Time

Customer Success, Service & Operations - Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 22 Aug 2024

Likes

I have been working here since 2 years now and when I joined the company at that time it was very engaging, good process and a healthier work environment however this remained just for a round 2 to 3 months and after that it was all just opposite.

Dislikes

The work environment is toxic. They put in a lot of pressure on you for meeting targets and if you do not meet the targets then they will put you on PIP and then will throw out of there.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Associate in New Delhi

Full Time

Voice \/ Blended Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

2.0

Skill development

1.0

Job security

3.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 13 Nov 2024

Likes

Salary

Salary - Excellent

Dislikes

Worst management ever seen

Skill development - Poor
Job security - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Customer Service Associate in New Delhi

Full Time

Customer Success Department

5.0

posted on 08 Apr 2024

Overall Rating

Customer Service Associate in New Delhi

Full Time

Voice / Blended Department

3.0

posted on 10 Feb 2024

Overall Rating

You are reading trusted reviews. Keep reading to find out more about Accenture.

Customer Service Associate in New Delhi

Full Time

Customer Success Department

1.0

posted on 25 Jan 2024

Overall Rating

Return to all reviews

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More about working at Accenture

#5 Best Mega Company - 2022

#1 Best Mega IT/ITES Company - 2022

#11 Best Mega Company - 2021

#3 Best Mega IT/ITES Company - 2021

HQ - Dublin, Ireland
IT Services & Consulting
1 Lakh+ Employees (India)
Public
Analytics & KPO
Software Product
Management Consulting

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Accenture Customer Service Associate Reviews by Locations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 Accenture reviews submitted by Accenture employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Accenture is the right company for you.