Accenture Customer Service AssociateGurgaon / Gurugram Reviews
based on 8 reviews
Updated 21 Oct, 2024
Overall Rating
3.3/5
How AmbitionBox ratings work?
Category Ratings
3.4
Salary & Benefits
3.1
Job Security
3.0
Work-Life balance
3.0
Skill development
2.9
Company culture
2.9
Promotions/Appraisal
2.8
Work Satisfaction
Accenture is rated
3.3 out of 5 stars on
AmbitionBox, based on 8 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Accenture is rated
3.3 out of 5 stars on
AmbitionBox, based on 8 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Accenture Customer Service Associate Gurgaon / Gurugram Reviews
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8 reviews found
for
"work culture"
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Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 21 Oct 2024
Likes
Campus, work culture, no upfront strict actions on the basis of transportation delays, company will give you lots of exceptions
Dislikes
Food, food is not good at all.. They need to change their caters hungerbox vendors etc.
Politics, though you'll find it every where but here a lil bit more.
No gifts or offers on festivals
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 08 Jan 2024
Likes
Salary is the only good thing but that also comes with politics.
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Apr 2022
Likes
Work culture is awsome
Dislikes
Nothg much
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 16 Jan 2021
Likes
Good work culture, managment is cooperative if you perform well, lots of buttering required in case of promotions, Zero job security in this pendemic situation
Dislikes
Good innovation, good work life balance, good travel facility, worst training ever, bad appraisal, lots of buttering required (if you are doing well you wont be promoted because collogues have shown you as a bad image in front of managers), Bad learning, Lots and lots of work pressure in this pandemic situation, Accenture is terminating its employees because of there bad performance and because of project rampdown, Zero job security....Read More
Work Details
I workes as a Customer Service Executive in Accenture
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
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Accenture.
Customer Service Associate in
Gurgaon / Gurugram
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 May 2022
Likes
It's work culture and employee friendly atmosphere.
Dislikes
Na
Work Details
Job is quite interesting at first when I joined Accenture I was an agent and after that i got within 2 years.
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
International Travel.
People also ask about Accenture, Gurgaon / Gurugram Customer Service Associates
Is Accenture, Gurgaon / Gurugram a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 8 employee reviews, it's clear that most customer service associates have an average experience working at Accenture, Gurgaon / Gurugram. Salary & Benefits holds the highest rating at 3.4, while work satisfaction is rated the lowest amongst all factors at 2.8. Read reviews about salary & benefits and work satisfaction on AmbitionBox.
Does Accenture, Gurgaon / Gurugram pay their Customer Service Associates well?
According to AmbitionBox reviews, Accenture, Gurgaon / Gurugram customer service associates rate their salary and benefits at 3.4 out of 5, based on 8 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Accenture, Gurgaon / Gurugram's customer service associates salaries here and to read reviews specifically about salary and benefits at Accenture, Gurgaon / Gurugram for customer service associates, click here.
How is the work culture at Accenture, Gurgaon / Gurugram for Customer Service Associates?
Work culture at Accenture, Gurgaon / Gurugram for customer service associates is rated 2.9 out of 5 by 8 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Accenture, Gurgaon / Gurugram for customer service associates, click here.
How is the job security at Accenture, Gurgaon / Gurugram for Customer Service Associates?
Based on 8 reviews on AmbitionBox, Accenture, Gurgaon / Gurugram's customer service associates rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Accenture, Gurgaon / Gurugram for customer service associates, click here.
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