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Accenture

3.8

based on 58.9k Reviews

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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Accenture Customer Service Associate Gurgaon / Gurugram Reviews

Updated 4 Apr, 2025

Category Ratings

3.5

Salary

3.1

Skill Development

3.0

Job Security

3.0

Work-Life Balance

2.9

Company Culture

2.9

Promotions

2.8

Work Satisfaction

What employees say about Accenture?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

71% employees reported

Flexible timing

48% employees reported

No travel

69% employees reported

View more detailed insights

Gender based rating

3.4

Rated by Women

22 reviews

3.2

Rated by Men

20 reviews

Accenture is rated 3.8 out of 5 stars on AmbitionBox, based on 43 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with th... Read more

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Top Mentions in Accenture Customer Service Associate Gurgaon / Gurugram Reviews

Senior Management (9)

Work Culture (8)

Work Life Balance (8)

Job Security (7)

43 reviews found

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What people are saying about Accenture

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harmoniousshako

works atAccenture

How much to expect

Cctc - 27.4 (21.6 fixed + 5.8 variable) Yoe - 10.7 years Tech stack: .Net full stack + Azure PaaS Cognizant offered around 42% hike on fixed component and gave 32LPA (30.5 fixed + 1.5 variable) Got selected for HCL Tech (Henkel client) and LTIMindtree and expecting offers/HR discussion soon. Question is how much "Fixed component" should I ask them? Thanks in advance

Got a question about Accenture?Ask anonymously on communities.

Customer Service Associate in Gurgaon / Gurugram

Full Time

Customer Success Department

1.0

posted on 02 Oct 2023

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Discover interview dos and don'ts from real experiences

Customer Service Associate in Gurgaon / Gurugram

Full Time

Voice / Blended Department

5.0

posted on 30 Apr 2023

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Gurgaon / Gurugram

Full Time

Customer Success Department

5.0

posted on 02 Sep 2023

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Gurgaon / Gurugram

Full Time

Voice / Blended Department

5.0

posted on 19 Jan 2023

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Gurgaon / Gurugram

Full Time

Voice / Blended Department

5.0

posted on 10 Nov 2022

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

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Customer Service Associate Jobs at Accenture

View All

Customer Service Associate

Gurgaon / Gurugram

1 - 3 Yrs

Not Disclosed

Customer Service Associate

Gurgaon / Gurugram

1 - 3 Yrs

Not Disclosed

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated IT/ITES Company - 2024

HQ - Dublin, Ireland

IT Services & Consulting

1 Lakh+ Employees (India)

Public

Analytics & KPO

Software Product

Management Consulting

People also ask about Accenture, Gurgaon / Gurugram Customer Service Associates

Is Accenture, Gurgaon / Gurugram a good place to work for Customer Service Associates?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 43 employee reviews, it's clear that most customer service associates have an average experience working at Accenture, Gurgaon / Gurugram. Salary & Benefits holds the highest rating at 3.5, while work satisfaction is rated the lowest amongst all factors at 2.8.

Does Accenture, Gurgaon / Gurugram pay their Customer Service Associates well?

According to AmbitionBox reviews, Accenture, Gurgaon / Gurugram customer service associates rate their salary and benefits at 3.5 out of 5, based on 43 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Accenture, Gurgaon / Gurugram's customer service associates salaries here .

How is the work culture at Accenture, Gurgaon / Gurugram for Customer Service Associates?

Work culture at Accenture, Gurgaon / Gurugram for customer service associates is rated 2.9 out of 5 by 43 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Accenture, Gurgaon / Gurugram for customer service associates, click here .

How is the job security at Accenture, Gurgaon / Gurugram for Customer Service Associates?

Based on 43 reviews on AmbitionBox, Accenture, Gurgaon / Gurugram's customer service associates rate job security at 3.0 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Accenture, Gurgaon / Gurugram. To read reviews about job security at Accenture, Gurgaon / Gurugram for customer service associates, click here .

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Accenture Gurgaon / Gurugram Reviews by Designations

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AmbitionBox has 43 Accenture reviews submitted by Accenture employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Accenture is the right company for you. 71% of employees reported the working days at Acce...