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Accenture Customer Service Associate Gurgaon / Gurugram Reviews

based on 42 reviews
Updated 4 Nov, 2024

Overall Rating

3.3/5
How AmbitionBox ratings work?

Category Ratings

3.4

Salary & Benefits

3.1

Job Security

3.0

Work-Life balance

3.0

Skill development

2.9

Company culture

2.9

Promotions/Appraisal

2.8

Work Satisfaction

Top Mentions in Accenture Customer Service Associate Gurgaon / Gurugram Reviews

42 reviews found

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People also ask about Accenture, Gurgaon / Gurugram Customer Service Associates

Is Accenture, Gurgaon / Gurugram a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 42 employee reviews, it's clear that most customer service associates have an average experience working at Accenture, Gurgaon / Gurugram. Salary & Benefits holds the highest rating at 3.4, while work satisfaction is rated the lowest amongst all factors at 2.8. Read reviews about salary & benefits and work satisfaction on AmbitionBox.
Does Accenture, Gurgaon / Gurugram pay their Customer Service Associates well?
According to AmbitionBox reviews, Accenture, Gurgaon / Gurugram customer service associates rate their salary and benefits at 3.4 out of 5, based on 42 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Accenture, Gurgaon / Gurugram's customer service associates salaries here and to read reviews specifically about salary and benefits at Accenture, Gurgaon / Gurugram for customer service associates, click here.
How is the work culture at Accenture, Gurgaon / Gurugram for Customer Service Associates?
Work culture at Accenture, Gurgaon / Gurugram for customer service associates is rated 2.9 out of 5 by 42 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Accenture, Gurgaon / Gurugram for customer service associates, click here.
How is the job security at Accenture, Gurgaon / Gurugram for Customer Service Associates?
Based on 42 reviews on AmbitionBox, Accenture, Gurgaon / Gurugram's customer service associates rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Accenture, Gurgaon / Gurugram for customer service associates, click here.

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Gender Based Ratings for Accenture Customer Service Associate Gurgaon / Gurugram

based on 41 reviews
3.5
Rated by 21 Women

Rated 3.7 for Salary & Benefits and 3.3 for Job Security

women
3.2
Rated by 20 Men

Rated 3.1 for Salary & Benefits and 3.0 for Skill Development

men

Working Days for Accenture Customer Service Associate Gurgaon / Gurugram

based on 42 reviews
Rotational Shift
74%
Monday to Friday
22%
Other
4%

Work Timings for Accenture Customer Service Associate Gurgaon / Gurugram

based on 42 reviews
Flexible timing
Strict (2pm - 12pm)
Strict (7pm - 5am)
50%
6%
6%
38% employees reported other strict timings

Shift Timings for Accenture Customer Service Associate Gurgaon / Gurugram

based on 42 reviews
Day shift
Night shift
56%
44%

Business Travel for Accenture Customer Service Associate Gurgaon / Gurugram

based on 42 reviews
No travel
68%
Within city
20%
Within country
8%
International travel
4%
48% more than the average Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
5 total responses
freemeal
Free meal
3 total responses
officeGym
Office gym
3 total responses
healthInsurance
Health insurance
2 total responses
+4 more benefits
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