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3.7

based on 50.8k Reviews

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Wipro Customer Service Associate Reviews

based on 91 reviews
Updated 23 Dec, 2024

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

4.1

Job Security

3.9

Skill development

3.6

Company culture

3.5

Work-Life balance

3.4

Salary & Benefits

3.4

Work Satisfaction

3.3

Promotions/Appraisal

Top Mentions in Wipro Customer Service Associate Reviews

91 reviews found

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Top Wipro Customer Service Associate Interview Questions

Q1. Speek for 1 min "change of education pattern due to COVID"
Q2. What do you know about wipro

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Q3. Where was the sunlight fallen for one time
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People also ask about Wipro's Customer Service Associates

Is Wipro a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 91 employee reviews, it's clear that most customer service associates have an average experience working at Wipro. Job Security holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about job security and career growth on AmbitionBox.
Does Wipro pay their Customer Service Associates well?
According to AmbitionBox reviews, Wipro customer service associates rate their salary and benefits at 3.4 out of 5, based on 91 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Wipro's customer service associates salaries here and to read reviews specifically about salary and benefits at Wipro for customer service associates, click here.
How is the work culture at Wipro for Customer Service Associates?
Work culture at Wipro for customer service associates is rated 3.6 out of 5 by 91 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Wipro for customer service associates, click here.
How is the job security at Wipro for Customer Service Associates?
Based on 91 reviews on AmbitionBox, Wipro's customer service associates rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Wipro, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Wipro for customer service associates, click here.

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Gender Based Ratings for Wipro Customer Service Associate

based on 85 reviews
3.7
Rated by 31 Women

Rated 3.9 for Job Security and 3.5 for Skill Development

women
3.7
Rated by 54 Men

Rated 4.2 for Job Security and 4.1 for Skill Development

men

Working Days for Wipro Customer Service Associate

based on 91 reviews
Rotational Shift
48%
Monday to Friday
45%
Monday to Saturday
7%

Work Timings for Wipro Customer Service Associate

based on 91 reviews
Flexible timing
Strict (5.30pm - 3am)
Strict (9.30am - 6.30pm)
65%
4%
4%
27% employees reported other strict timings

Shift Timings for Wipro Customer Service Associate

based on 91 reviews
Day shift
Night shift
53%
47%

Business Travel for Wipro Customer Service Associate

based on 91 reviews
No travel
63%
Within city
27%
International travel
5%
Within country
5%
Wipro Customer Service Associate Salary
based on 327 salaries
₹1.1 L/yr - ₹4.6 L/yr
5% less than the average Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
6 total responses
freemeal
Free meal
2 total responses
onsite
International/On-site exposure
1 total response
officeGym
Office gym
2 total responses
+5 more benefits
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