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Engaged Employer

Wipro

Compare

3.7

based on 52.6k Reviews

Video summary

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Wipro Customer Service Associate Pune Reviews

Updated 20 Feb, 2025

Overall Rating

3.5/5

based on 7 reviews

Rating distribution

3 (42.9%)

2 (28.6%)

0 (0%)

2 (28.6%)

Category Ratings

3.5

Company culture

3.5

Salary

3.5

Work-life balance

3.5

Work satisfaction

3.2

Skill development

2.9

Promotions

2.6

Job security

What employees say about Wipro?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

60% employees reported

Flexible timing

60% employees reported

No travel

60% employees reported

View more detailed insights

Gender based rating

1.0

Rated by Women

2 reviews

4.9

Rated by Men

5 reviews

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7 reviews found

Sort by: Popular

Customer Service Associate in Pune

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Feb 2025

Likes

Salary - Excellent
Skill development - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Customer Service Associate in Pune

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 30 Mar 2024

Likes

No likes

Dislikes

The company management is terrible

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

What people are saying about Wipro

View All

flyingtom

works at

Accenture

I have got offer from Capgemini & Wipro for Senior QA role with almost same package. My major focus is job security, flexibility, compensation & benefits. Wipro hired me after client interview, While Capgemini will keep me on bench till I get project. Which one offer is better to go. Please suggest. Thanks in advance!

Capgemini or Wipro

Capegemini

Wipro

13 participants . expiring in 1w

Got a question about Wipro?

Ask anonymously on communities.

Customer Service Associate in Pune

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Jul 2024

Likes

Excellent work culture is good

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing everything is perfect

Get interview-ready with top interview questions

View all 6 questions

Customer Service Associate in Pune

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 26 Sep 2023

Likes

Clean premises, all required amenities, good security for girls and woman, good salary, good colleagues

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing, all well, good, satisfied, overall

Customer Service Associate in Pune

Finance Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 02 Feb 2020

Likes

Company culture is very good.

Skill development - Excellent
Work satisfaction - Excellent
Company culture - Good

Dislikes

Management system

Work Details

Good!

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

Big campus, ground, parking, Good environment.

Customer Service Associate in Pune

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 20 May 2019

Likes

Nothing. This is Pathetic experience ever had in my life

Dislikes

Shift management was so frequent and one way transport and less salary with no incentive

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Pathetic

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Pune

Telecom Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 31 Mar 2020

Likes

Was in Wipro for 10 months in a telecom project where the salary part was very low.

Job security - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Salary

Salary - Bad
Promotions - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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Wipro Pune Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 Wipro reviews submitted by Wipro employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Wipro is the right company for you. 60% of employees reported the working days...Read more