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Cognizant
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Cognizant Customer Service Associate Reviews
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Category Ratings
Work-life balance
Company culture
Skill development
Job security
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Salary
Work satisfaction
What employees say about Cognizant?
Insights from employee reviews on AmbitionBox
Gender based rating
Rated by Women
3 reviews
Rated by Men
1 reviews
Jobseekers also viewed
4 reviews found
Customer Service Associate in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Yes
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing to say about the company
Customer Service Associate in Hyderabad / Secunderabad
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Cognizant is the best company I have ever worked.it follows good moral values.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I have no dislikes about working at cognizant company
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
What people are saying about Cognizant
Customer Service Associate in Hyderabad / Secunderabad
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like that there are at least some cultural events done by the employees to entertain and it was like relieving some stress.
- Company culture - Good
- Work-life balance - Excellent
Dislikes
It was a kind of partiality shown to the known people by managers leads etc. they only promote them and give best performance awards to them. It was all about partiality not about hard working.
- Salary - Poor
- Promotions - Bad
- Work satisfaction - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Customer Service Associate (working remotely)
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Worst company everrr
Dislikes
No appraisal nothing no job security.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Similar Designation Reviews
Team Lead in Chennai
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing, you can just work until you don't get job anywhere.
Dislikes
When tire 4 and 5 companies gives good hike, meanwhile this company is soo kanjoos to give hike. Also every year they use to change the months of the hike. One year it will be April another year it will be August without arrear. Please don't go to this company.
- Salary - Bad
- Skill development - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Senior Associate in Noida
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
As working here is quite good when your manager is cooperative. Though In previous two years work and manager both was good no complaints for them and i worked from home till now and everyone was cool.
- Salary - Good
- Skill development - Good
- Work satisfaction - Good
Dislikes
Now during current project my so called manager is psycho. Here in cognizant manager also do coding but he is like only I have to do everything and he just wants credit for it. Even to other squads he is like only he is doing work. He oftenly insulted me and two other team mates. I talked with my home manager but no benefit. Only you have to suffer in that scenario.
- Company culture - Poor
Senior Associate in Pune
Full Time
DBA / Data warehousing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No good quality need to mention
Dislikes
Terrible experience, lots of politics in case of promotion, onsite opportunity, no salary increment even you have received good rating
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Process Associate in Hyderabad / Secunderabad
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work satisfaction will be negative, up to my view. No words for this company either is it process issue or company issue but at last emloyee is suffering.
Dislikes
Nothing to like here ....
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Associate in Greater Noida
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
I got my H1B visa approved then they put me on bench. They have given very less performance rating just because my H1B got approved. If You need promotion then you have to take release from current project.
- Salary - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work policy: 3 days/week from office
Work timings: Flexible Timings
Work related travel: This is a desk job.
Process Associate in Hyderabad / Secunderabad
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Yes less work pressure and employee friendly management I have developed lot of skills working in cognizant
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Shift times are not so perfect as shudulled
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Associate in Kolkata
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Growth and carrier opportunity. Bucket of benefits is adjustable which is good. Quality work and new skills learning opportunity
- Salary - Good
- Skill development - Good
- Work satisfaction - Good
Dislikes
Work culture is not good. Team size is always minimised. Managers are too demanding. No work life balance
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Associate in Pune
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Working environment in every project differs. My starting project was very well employee friendly. Leave policies are good here.
Dislikes
Some projects do micro management. You will get irritated by management.
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Associate in Hyderabad / Secunderabad
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Cognizant have lot of job opportunities and provide nice pay according to market standards. People working in cognizant can switch to other technology and work on it.
- Salary - Good
- Job security - Good
Dislikes
Hikes are very less when compare to other companies. Due to internal politics talented people efforts are recognised.
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Team Lead in Hyderabad / Secunderabad (working remotely)
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture and job security
- Skill development - Good
- Job security - Good
- Promotions - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Salary is to less compared with other organisations. No proper hikes
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Other Cognizant Reviews
Senior Business Analyst in Noida
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It has various groups and programs to skill up oneself both on technical aspect and softskills.
- Skill development - Good
- Job security - Good
Dislikes
Variables are average and hike is minimum. Mostly lower than the inflation rate.
- Salary - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Programmer Analyst in Hyderabad / Secunderabad
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
I am not recommend for freshers to join in this organisation if u don't have any other option u choose this by u r own risk and u don't know what stack u get even though u get a good stack u r not sure u will work in the trained stack and after 18 months completion mostly they released the fresher from the project moved to bench once u complete 2 years if u don't have project they are asking for forced resignation...Read More
- Salary - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Process Specialist in Gurgaon / Gurugram
Full Time
Digital Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing as they have really toxic culture over there. No one should join this company at all.
Dislikes
Work life balance , no skill development , salary ,company cultures,
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Infrastructure Technology Specialist in Mumbai
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance. Hybrid work model Salary as there is very little variable component unlike other companies.
- Salary - Good
- Work-life balance - Good
Dislikes
No promotions. I have seen people waiting 8 years to be promoted. No job security if you are on bench. No good projects in infrastructure domain for career growth. No skill development. No encouragement to develop cross domain skills. Last but not the least, too much of favouritism based on region and language you speak. Atleast it was in my case.
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Data Analyst in Pune
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I appreciate Cognizant's strong emphasis on innovation, learning, and career growth. The company provides excellent opportunities to work with cutting-edge technologies and global clients, which helps employees gain valuable industry exposure. Additionally, Cognizant fosters a collaborative and inclusive work environment, encouraging teamwork and continuous learning.
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Senior Delivery Manager in Hyderabad / Secunderabad
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing, third class company, if you have family don't join. Project can end any point of time, you will be thrown out cognizant.
Dislikes
It's like parliament, lot of politics in project, think 10 times before joining
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Processing Executive in Chennai
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary credited on time. Two way cab. Large campus. Once in 6 months we use to go to trip to nearby places.
Dislikes
No work life balance. Constant pressure to meet targets. Worked overtime without any additional payment. Leads will put you on PIP if you don't meet the targets.
- Skill development - Bad
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Programmer Analyst Trainee in Coimbatore
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Their training program is good
Dislikes
After giving training in academy, there are lot of irregularities in project allocation. Joiners have to wait for 1-6 weeks for projects and also some problems after that. They also don't allow them to report from home during this waiting period (where they are just sitting idle for days).
- Promotions - Poor
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Project Associate in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
nothing much on got the internet reimbursement while being deployed on project
Dislikes
once you get tagged to project there is no coming out of it. NO ONE WILL HELP YOU OUT, HR WON"T REPLY
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Java Developer in Hyderabad / Secunderabad
Full Time
Facility Management Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
In first one year for freshers no work is given so that they won't have skill to switch to other company
Dislikes
Bad work from office policy with 10hr work a day
- Salary - Poor
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
- HQ - Teaneck. New Jersey., United States (USA)
- IT Services & Consulting
- 1 Lakh+ Employees (India)
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AmbitionBox has 4 Cognizant reviews submitted by Cognizant employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Cognizant is the right company for you.- Home >
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