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I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.
The 5 best qualities of a process trainer are patience, communication skills, adaptability, subject matter expertise, and creativity.
Patience to deal with learners who may have different learning speeds and styles
Excellent communication skills to convey information clearly and effectively
Adaptability to adjust training methods based on the needs of the learners
Subject matter expertise to provide accurate and relevant i...
I applied via Referral and was interviewed in Oct 2022. There were 4 interview rounds.
TNI stands for Training Needs Identification and TNA stands for Training Needs Analysis.
TNI is the process of identifying the training needs of employees or a group of people.
TNA is the process of analyzing the identified training needs to determine the appropriate training program.
TNI and TNA are important steps in designing an effective training program.
Examples of TNI and TNA include surveys, interviews, and perform...
Attrition management process involves identifying reasons for employee turnover and implementing strategies to reduce it.
Analyze data to identify reasons for attrition
Develop retention strategies such as employee engagement programs
Provide growth opportunities and career development plans
Conduct exit interviews to gather feedback and improve retention
Monitor and track attrition rates to measure success of retention str
Training methodology involves identifying training needs, designing and delivering training programs, and evaluating their effectiveness.
Identify training needs through assessments and surveys
Design training programs with clear objectives and relevant content
Deliver training through various methods such as classroom sessions, e-learning, on-the-job training, etc.
Evaluate training effectiveness through feedback and asse...
OJT performance can be achieved through proper training, guidance, and feedback.
Provide clear instructions and expectations
Demonstrate the task and allow trainee to practice
Provide constructive feedback and coaching
Encourage questions and open communication
Provide opportunities for hands-on experience
Monitor progress and adjust training as needed
Shrinkage can be managed during classroom training by implementing effective attendance tracking and monitoring systems.
Implement an attendance tracking system to monitor attendance and identify patterns of shrinkage.
Encourage trainees to communicate any issues that may cause them to miss training.
Provide make-up sessions for missed training to ensure trainees receive all necessary information.
Monitor trainee engagemen...
What people are saying about Teleperformance
I applied via Referral and was interviewed before Oct 2021. There were 2 interview rounds.
The topic is effective communication in the workplace.
Effective communication is crucial for a productive workplace.
It involves active listening, clear messaging, and feedback.
Examples include team meetings, one-on-one conversations, and email communication.
Barriers to effective communication include language barriers, cultural differences, and distractions.
Training and practice can improve communication skills.
Teleperformance interview questions for designations
I applied via Walk-in and was interviewed before Jun 2020. There were 5 interview rounds.
Get interview-ready with Top Teleperformance Interview Questions
I applied via Naukri.com and was interviewed before Jan 2022. There were 2 interview rounds.
Answering questions related to BQ, Facilitator/Participant Guid, Attrition, Shrinkage, and Team handling for Process Trainer role.
BQ stands for Business Quotient and refers to the ability to understand and analyze business situations. BQ proformer is a tool used to measure BQ.
Facilitator Guid is a set of guidelines for trainers to facilitate effective learning, while Participant Guid is a set of guidelines for learners...
I applied via Recruitment Consulltant and was interviewed before Aug 2021. There were 2 interview rounds.
I applied via AmbitionBox and was interviewed before Jun 2023. There was 1 interview round.
I was interviewed before Feb 2024.
My strengths include strong communication skills and attention to detail. My weaknesses include being overly critical of myself and sometimes struggling with time management.
Strengths: strong communication skills
Strengths: attention to detail
Weaknesses: overly critical of myself
Weaknesses: struggling with time management
I am a dedicated and experienced process trainer with a passion for helping others succeed.
Experienced in designing and delivering training programs
Strong communication and interpersonal skills
Ability to motivate and inspire learners
Passionate about continuous learning and development
Proven track record of improving performance and productivity
I applied via Naukri.com and was interviewed in Jul 2024. There were 3 interview rounds.
Experienced process trainer with a background in customer service and training development.
Over 5 years of experience in training employees on processes and procedures
Strong background in customer service and problem-solving
Developed training materials and conducted workshops for new hires
Proficient in using learning management systems and virtual training platforms
My hobbies include reading, hiking, and cooking. I want this job because I enjoy helping others learn and grow.
I enjoy reading because it allows me to learn new things and escape into different worlds.
Hiking is a great way for me to stay active and enjoy nature.
Cooking is a creative outlet for me and I love trying out new recipes.
I want this job because I have a passion for teaching and helping others succeed.
I find fu...
Versant Test, Amcat, on Pmap test
I am a dedicated and experienced process trainer with a passion for helping others succeed.
Over 5 years of experience in training and development
Strong communication and interpersonal skills
Proven track record of improving employee performance through training programs
Certified in instructional design and adult learning principles
Social media and e-commerce are closely intertwined, with many businesses leveraging social platforms for marketing and sales.
Social media platforms like Facebook, Instagram, and Pinterest are commonly used for e-commerce marketing and advertising.
Social commerce, where users can purchase products directly through social media platforms, is becoming increasingly popular.
Influencer marketing on social media has a signif...
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