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Infosys BPM Process Trainer Interview Questions and Answers

Updated 15 Jul 2020

Infosys BPM Process Trainer Interview Experiences

1 interview found

I applied via Walk-in and was interviewed in Jan 2020. There were 6 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Asked self introduction as useual and about resume .JE's , provisional entries, aptitude test,
  • Q2. Who is looking for job..? right company to give interview
  • Q3. Good infrastructure
  • Q4. Extra benifits as hike will be not expectable

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good,3 round of interview as I got offer letter after one month.

Interview questions from similar companies

Interview Questionnaire 

3 Questions

  • Q1. Why are u like this position.
  • Ans. 

    I am passionate about training and helping others improve their processes.

    • I have a strong background in process improvement and training.

    • I enjoy working with people and helping them develop their skills.

    • I believe that effective training can lead to increased productivity and efficiency.

    • I have experience in designing and delivering training programs.

    • I am excited about the opportunity to contribute to the growth and succ

  • Answered by AI
  • Q2. Why do you want to become a trainer
  • Ans. 

    I want to become a trainer because I enjoy helping others learn and grow.

    • I have a passion for sharing knowledge and helping others succeed.

    • I find fulfillment in seeing others develop new skills and improve their performance.

    • I have experience in the subject matter and want to use my expertise to train and mentor others.

    • I believe that effective training can positively impact individuals and organizations.

    • I enjoy the chal...

  • Answered by AI
  • Q3. Please tell me something about your self
  • Ans. 

    I am a dedicated and experienced process trainer with a passion for helping others succeed.

    • Over 5 years of experience as a process trainer in various industries

    • Strong knowledge of training methodologies and adult learning principles

    • Proven track record of designing and delivering effective training programs

    • Excellent communication and interpersonal skills

    • Ability to adapt training techniques to meet the needs of different...

  • Answered by AI

Interview Preparation Tips

Round: Group Discussion
Experience: Trainer is 1st face of company
Can explain that in simple way


I applied via Referral and was interviewed before Oct 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

To screen knowledge about Anatomy & Physiology

Round 3 - One-on-one 

(3 Questions)

  • Q1. Questions related to domain, coding scenarios, guidelines, etc.,
  • Q2. Basic medical terms, anatomical terminologies.
  • Q3. Education with job profile will be discussed...
Round 4 - HR 

(1 Question)

  • Q1. Interview results, salary discussion, telling about company policies in general.

Interview Preparation Tips

Topics to prepare for Omega Healthcare Process Trainer interview:
  • Anatomy
  • Physiology
Interview preparation tips for other job seekers - Omega is a very good platform to start our career...
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What was your KRA and KPI in your last organisation?
  • Q2. How do you calculate throughput?
  • Ans. 

    Throughput is calculated by dividing the total number of units produced by the total time taken to produce them.

    • Calculate the total number of units produced during a specific time period.

    • Determine the total time taken to produce those units.

    • Divide the total number of units by the total time taken to get the throughput.

    • For example, if 100 units are produced in 10 hours, the throughput would be 10 units per hour.

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before May 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. How do you handle the batches?
  • Ans. 

    I handle batches by organizing them based on priority, ensuring accuracy and timeliness.

    • Prioritize batches based on urgency and importance

    • Ensure accuracy by double-checking information before processing

    • Meet deadlines by managing time effectively

    • Communicate with team members to coordinate batch processing

    • Use software tools to track and monitor batch progress

  • Answered by AI
  • Q2. How will handle the tough students?
  • Q3. How will you overcome the noisy students?

I applied via Naukri.com and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. TNI/TNA, Efficacy, Training Throughput
Round 3 - One-on-one 

(1 Question)

  • Q1. Gardner's Theory, Adult Learning Principle

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are going for Training segment be prepare with your PPT and basic interview questions regarding Training Segment.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. About me work experience
  • Q2. Why you want to join TP
  • Q3. Experience and topic TNA TNI
Round 2 - One-on-one 

(2 Questions)

  • Q1. 5 Best quality of the trainer
  • Ans. 

    The 5 best qualities of a process trainer are patience, communication skills, adaptability, subject matter expertise, and creativity.

    • Patience to deal with learners who may have different learning speeds and styles

    • Excellent communication skills to convey information clearly and effectively

    • Adaptability to adjust training methods based on the needs of the learners

    • Subject matter expertise to provide accurate and relevant i...

  • Answered by AI
  • Q2. How will you handle a agent who have casual attitude

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask for feedback.. ask HR for job description tmas they confuse u

I applied via Walk-in and was interviewed before Jun 2020. There were 5 interview rounds.

Interview Questionnaire 

8 Questions

  • Q1. General discussion but you should have some awareness about teleperformance
  • Q2. What's your long term goals
  • Q3. Introduction
  • Q4. Why teleperformance
  • Q5. Why training?
  • Q6. Trainer responsibility
  • Q7. How to handle your team
  • Q8. Flexible shifts

Interview Preparation Tips

Interview preparation tips for other job seekers - It was so easy

I applied via Referral and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. Tell me about yourself?
  • Q2. Why do you prefer this job?
  • Q3. Speak about this topic
  • Ans. 

    The topic is effective communication in the workplace.

    • Effective communication is crucial for a productive workplace.

    • It involves active listening, clear messaging, and feedback.

    • Examples include team meetings, one-on-one conversations, and email communication.

    • Barriers to effective communication include language barriers, cultural differences, and distractions.

    • Training and practice can improve communication skills.

  • Answered by AI
  • Q4. What are your future expectations?
  • Q5. When can you join if you are given the opportunity?
  • Q6. Are you comfortable in working rotational shifts?

Interview Preparation Tips

Interview preparation tips for other job seekers - Give your interview with confidence. Here the HR will judge you by your confidence and pace of speech. As this is a BPO, you comm skills matters way too much specially now that new campaigns are being launched and new and better opportunities are emerging.

Infosys BPM Interview FAQs

How to prepare for Infosys BPM Process Trainer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Infosys BPM . The most common topics and skills that interviewers at Infosys BPM expect are Order Fulfillment, Order Management, Order Processing, Quotation and Quality Audit.
What are the top questions asked in Infosys BPM Process Trainer interview?

Some of the top questions asked at the Infosys BPM Process Trainer interview -

  1. Extra benifits as hike will be not expecta...read more
  2. Good infrastruct...read more

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Infosys BPM Process Trainer Salary
based on 24 salaries
₹2.6 L/yr - ₹6.5 L/yr
21% more than the average Process Trainer Salary in India
View more details

Infosys BPM Process Trainer Reviews and Ratings

based on 7 reviews

4.7/5

Rating in categories

4.7

Skill development

4.4

Work-life balance

3.6

Salary

4.5

Job security

4.3

Company culture

3.2

Promotions

4.3

Work satisfaction

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