Manager Process Excellence
Manager Process Excellence Interview Questions and Answers
Q1. Application of VSM and other lean tools
VSM and other lean tools are used to map and improve processes for increased efficiency and reduced waste.
Value Stream Mapping (VSM) helps visualize the flow of materials and information in a process.
Lean tools like 5S, Kaizen, and Kanban are used to identify and eliminate waste in processes.
Continuous improvement is key in applying VSM and lean tools to drive efficiency and quality.
Examples: Using VSM to identify bottlenecks in a production line and implementing Kanban to im...read more
Q2. Overview of loan processing journey
Loan processing journey involves multiple steps from application to disbursement.
The journey starts with the customer submitting a loan application.
The application is then verified and assessed by the lender.
If approved, the loan is then disbursed to the customer.
Throughout the journey, there are various checks and balances to ensure compliance and risk management.
The journey may vary depending on the type of loan and lender policies.
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