Manager Process Excellence

Manager Process Excellence Interview Questions and Answers

Updated 2 Jun 2024

Q1. Application of VSM and other lean tools

Ans.

VSM and other lean tools are used to map and improve processes for increased efficiency and reduced waste.

  • Value Stream Mapping (VSM) helps visualize the flow of materials and information in a process.

  • Lean tools like 5S, Kaizen, and Kanban are used to identify and eliminate waste in processes.

  • Continuous improvement is key in applying VSM and lean tools to drive efficiency and quality.

  • Examples: Using VSM to identify bottlenecks in a production line and implementing Kanban to im...read more

Q2. Overview of loan processing journey

Ans.

Loan processing journey involves multiple steps from application to disbursement.

  • The journey starts with the customer submitting a loan application.

  • The application is then verified and assessed by the lender.

  • If approved, the loan is then disbursed to the customer.

  • Throughout the journey, there are various checks and balances to ensure compliance and risk management.

  • The journey may vary depending on the type of loan and lender policies.

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