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Magus Customer Dialog

Compare

based on 401 Reviews

Filter reviews by

Magus Customer Dialog Senior Customer Service Executive Reviews

based on 6 reviews

Updated 27 Jul, 2023

Overall Rating

4.5/5

How AmbitionBox ratings work?

Category Ratings

4.6

Company culture

4.5

Work Satisfaction

4.5

Skill development

4.4

Job Security

4.0

Work-Life balance

3.7

Promotions/Appraisal

3.5

Salary & Benefits

6 reviews found

Sort by: Popular

Senior Customer Service Executive in Chennai

Full Time

·

Telecom Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 27 Jul 2023

Likes

Best Place for Fresher, Work environment was good .

Dislikes

But paycheck isn't sufficient to live in Chennai.Also there is no Appraisal at all , And Company itself has been sold to Ebixcash Global services.

Work Details

Work days: Rotational Shift

Senior Customer Service Executive in Kolkata

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 19 Sep 2021

Likes

It was my first job.I was truly satisfied by the security n job culture they offered the freshers.My hard work has been always acknowledged by good reviews n accolades.

Dislikes

Nothing such....I enjoyed working there.

Work Details

Right now I m a home maker.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Senior Customer Service Executive in Chennai

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 09 Aug 2020

Likes

Team-mates are supportive

Dislikes

Salary is low and there is no increment

Work Details

Work days: Rotational Shift (Flexible Timings)

Senior Customer Service Executive in Chennai

APB Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 10 May 2018

Likes

Like best

Dislikes

No milk

Senior Customer Service Executive

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

1.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 10 Aug 2018

Likes

Everything is ok but TL Are not good

Work Details

Work timings: Flexible Timings

Senior Customer Service Executive in Hyderabad / Secunderabad

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 30 Jan 2018

Likes

Can again goid communication skills and how to handle the customer .

Dislikes

Work pressure,customer complaints

Work Details

Good and exciting

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Top trending discussions

View All

monstrouswatermelon

I recently graduated in 2024 with a Bachelor of Engineering degree in Computer Science and Engineering. I have secured a job as a Business Analyst at an eCommerce brand with a salary package of 4.5 LPA. Considering I graduated from a tier 3 college and got the job off-campus, is this a good package? What should I focus on next: skill development or switching skills? If I choose to skill up, how should I go about it? Should I join a course or pursue certifications? Additionally, I am curious about pursuing further studies—should I opt for an M.Tech or an MBA?

Got a question about Magus Customer Dialog?

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·

Back Office Department

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Category Ratings

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posted on 29 Oct 2024

Likes

Team work is good apart from that nothing

Dislikes

Always demotivate no job security and all you can fire anytime

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

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posted on 19 Feb 2024

Likes

Nothing

Dislikes

Every single of the company

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Process Associate in Chenani

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posted on 03 Jan 2021

Likes

It's a company to work. I enjoyed to wrk here, They have good management in that company.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Executive in Bangalore / Bengaluru

Full Time

·

Customer Service Department

2.0

Overall Rating

2.0

Category Ratings

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Promotions/Appraisal

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posted on 02 Oct 2022

Likes

Good hhijfhgb y gn y g v gv f g.

Dislikes

Food and transport hhhjjghygjvbb hhb

Work Details

Work days: Monday to Saturday (Strict Timings)

Customer Care Executive in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

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posted on 24 Jun 2020

Likes

It is one of the waste organization I have ever saw in my whole life n even in covid time managers n tl r forcing agents to cum to office n work this organisation should be closed permanently

Dislikes

No politness they will just force agents to work even after out login time is over they don't provide proper week off n leaves whole management is waste

Work Details

I'm a executive

Work timings: Flexible Timings

Work related travel: This is a desk job.

Employee Benefits

No even single benifit is there if we work in magus this organisation should be closed permanently

Customer Service Executive in Mumbai

Full Time

·

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 16 May 2023

Likes

No extra working hours

Dislikes

No management,no facility No hike

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Sales Executive in Faridabad

Full Time

·

Software Development Department

3.0

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posted on 05 Jan 2024

Likes

from there I got opportunity to enhance my communication skills and client handling that's helped me to be confident during talk with others.

Dislikes

that time I was worked over there my team leader was not supportive to all. they only pay attention to their own peoples only.

Customer Care Executive in Hyderabad / Secunderabad

Full Time

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CDE Department

5.0

Overall Rating

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posted on 13 Nov 2018

Likes

Easy working

Dislikes

Nothing

Work Details

Good to get worked

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Care Executive in Bangalore / Bengaluru

Full Time

·

Customer Success, Service & Operations - Other Department

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posted on 04 Jan 2025

Likes

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Dislikes

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posted on 12 Mar 2023

Likes

Good for fresher.

Dislikes

Salary and incentives

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Dislikes

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Senior Trainer in New Delhi

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posted on 04 Oct 2024

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Dislikes

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Work Details

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posted on 08 Oct 2020

Likes

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Dislikes

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Work Details

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Work timings: Strict Timings

Work related travel: This is a desk job.

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posted on 13 Sep 2021

Likes

Nothing

Dislikes

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Work Details

Borring

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Employee Benefits

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Dislikes

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Work days: Rotational Shift (Flexible Timings)

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Likes

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Dislikes

Nothing

Work Details

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Work related travel: This is a desk job.

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posted on 03 Aug 2024

Likes

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Dislikes

Nothing

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Work related travel: This is a desk job.

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posted on 25 Oct 2024

Likes

Magus Private Limited Company Good Environment

Dislikes

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Magus Customer Dialog Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 Magus Customer Dialog reviews submitted by Magus Customer Dialog employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Magus Customer Dialog is the right company for you. ...Read more

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Magus Customer Dialog Senior Customer Service Executive Reviews

Working Days for Magus Customer Dialog Senior Customer Service Executive

based on 6 reviews

Rotational Shift

75%

Monday to Saturday

25%

Work Timings for Magus Customer Dialog Senior Customer Service Executive

based on 6 reviews

Flexible timing

Strict (10am - 6pm)

75%

25%

Shift Timings for Magus Customer Dialog Senior Customer Service Executive

based on 6 reviews

Day shift

100%

Business Travel for Magus Customer Dialog Senior Customer Service Executive

based on 6 reviews

No travel

50%

Within city

50%

Magus Customer Dialog Senior Customer Service Executive Salary

based on 10 salaries

₹1 L/yr - ₹3 L/yr

43% less than the average Senior Customer Service Executive Salary in India

View more details

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