Magus Customer Dialog Customer Service Executive Reviews
based on 23 reviews
Updated 19 Feb, 2024
Overall Rating
1.9/5
How AmbitionBox ratings work?
Category Ratings
2.3
Company culture
2.1
Skill development
1.9
Salary & Benefits
1.8
Promotions/Appraisal
1.7
Job Security
1.5
Work-Life balance
1.4
Work Satisfaction
Magus Customer Dialog is rated
1.9 out of 5 stars on
AmbitionBox, based on 23 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Magus Customer Dialog is rated
1.9 out of 5 stars on
AmbitionBox, based on 23 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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23 reviews found
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Popular
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Feb 2024
Likes
Nothing
Dislikes
Every single of the company
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Bangalore / Bengaluru
Liked friendly behaviour, salary credit without delay, company maintenance, company environment and facility and department information system and cooperation.
Dislikes
No salary increment, high level posting and cab services.
Work Details
Activities changed , felt highly matured, understood different situations of different people and different opinions and shared, discussed.
Monitored politeness myself.
Mental stress handling was being improoved.. teammates support was very helpful.
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Bangalore Rural
Customer Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Mar 2022
Likes
i feel shame to talk about the magus
Dislikes
The Hopeless HR department you will never get a relieving letter and payslip on time all are lazy people management is worst.
Work Details
Hopeless
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Alwarpet
Broadband Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Nov 2020
Likes
This is not good company......over pressure.....not get full ctc.....
Dislikes
Weekly one day rotational week off.....and work pressure......ot is available but low pay for our company
..
Work Details
it's very poor company
Work timings: Flexible Timings
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Magus Customer Dialog.
Customer Service Executive in
Chennai
Telecalling Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 26 Aug 2018
Likes
The way HR treats the Employees.... The position who's most highest senior manager was really good... A most friendly environment... Problems solved easily....
All good always helpful and caring nature for that so I loved it
Dislikes
Nth to say
Work Details
Very excited
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Begumpet
Airtel dth Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Apr 2021
Likes
Job satisfaction
Work Details
Awesome
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Kolkata
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Sep 2018
Overall Rating
Customer Service Executive in
New Delhi
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 21 Mar 2018
Likes
good teammates, fair enough training, average work life balance.
Dislikes
Can't expect much from this organisation. Politics is being played in promotion and appraisal.
Work Details
Working in Magus Customer Dialog is not more than working in constraint. This company isn't for those whilo want to build their career in BPM industry.
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Executive in
Mumbai
Customer Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 08 Nov 2020
Likes
Very helpful superiors
Dislikes
Good for freshers
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Hyderabad / Secunderabad
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 19 Sep 2017
Likes
The company was good and in that company was so many process.
And all team leader , managers and HRs was good.
In this company thousends of ajents and workers
Dislikes
In this company salary was less and mobile phones was not alove inside and there was no transport facility in this company.
Work Details
I was telling calls from technician of Airtel dth and I should call to customer to verfication that there problem solved or not.
And after verfication I should close the complain of customer
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Begumpet
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 06 Feb 2021
Likes
Job will be very secure and culture is very good an then HR also very help full an then policies of company to do work for 9 hours an 1 hours has take lunch time so total hours working for 8 hours an it is very good culture and secure company
Dislikes
So in this company no dislike so it's very good company
Work Details
Simple
Work days: Rotational Shift
(Flexible Timings)
Customer Service Executive in
Mumbai
Customer service executive Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Mar 2018
Likes
Magus is a very nice company and the workplace is amazing. The co-workers as well as seniors are supportive, they are understanding and will help you over come your professional as well as personal issues. There is a high chance of growth but it depends upon your work performance. They celebrate all festivals and also arrange various activities every month. Its fun to work with magus.
Dislikes
The pantry area is small.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Executive in
Hyderabad / Secunderabad
Customer care executive Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 15 Nov 2018
Likes
..
Dislikes
No incentives ll b given..
Work Details
Boring
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive
Bpo Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 22 Apr 2019
Likes
NA
Dislikes
Na
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Magus Customer Dialog's Customer Service Executives
Is Magus Customer Dialog a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 1.9 out of 5 from over 23 employee reviews, it's clear that most customer service executives have a below average experience working at Magus Customer Dialog. Company culture holds the highest rating at 2.3, while work satisfaction is rated the lowest amongst all factors at 1.4. Read reviews about company culture and work satisfaction on AmbitionBox.
Does Magus Customer Dialog pay their Customer Service Executives well?
According to AmbitionBox reviews, Magus Customer Dialog customer service executives rate their salary and benefits at 1.9 out of 5, based on 23 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Magus Customer Dialog's customer service executives salaries here and to read reviews specifically about salary and benefits at Magus Customer Dialog for customer service executives, click here.
How is the work culture at Magus Customer Dialog for Customer Service Executives?
Work culture at Magus Customer Dialog for customer service executives is rated 2.3 out of 5 by 23 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Magus Customer Dialog for customer service executives, click here.
How is the job security at Magus Customer Dialog for Customer Service Executives?
Based on 23 reviews on AmbitionBox, Magus Customer Dialog's customer service executives rate job security at 1.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Magus Customer Dialog. To read reviews about job security at Magus Customer Dialog for customer service executives, click here.
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