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Magus Customer Dialog Customer Service Executive Reviews

based on 23 reviews
Updated 19 Feb, 2024

Overall Rating

1.9/5
How AmbitionBox ratings work?

Category Ratings

2.3

Company culture

2.1

Skill development

1.9

Salary & Benefits

1.8

Promotions/Appraisal

1.7

Job Security

1.5

Work-Life balance

1.4

Work Satisfaction

Top Mentions in Magus Customer Dialog Customer Service Executive Reviews

23 reviews found

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People also ask about Magus Customer Dialog's Customer Service Executives

Is Magus Customer Dialog a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 1.9 out of 5 from over 23 employee reviews, it's clear that most customer service executives have a below average experience working at Magus Customer Dialog. Company culture holds the highest rating at 2.3, while work satisfaction is rated the lowest amongst all factors at 1.4. Read reviews about company culture and work satisfaction on AmbitionBox.
Does Magus Customer Dialog pay their Customer Service Executives well?
According to AmbitionBox reviews, Magus Customer Dialog customer service executives rate their salary and benefits at 1.9 out of 5, based on 23 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Magus Customer Dialog's customer service executives salaries here and to read reviews specifically about salary and benefits at Magus Customer Dialog for customer service executives, click here.
How is the work culture at Magus Customer Dialog for Customer Service Executives?
Work culture at Magus Customer Dialog for customer service executives is rated 2.3 out of 5 by 23 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Magus Customer Dialog for customer service executives, click here.
How is the job security at Magus Customer Dialog for Customer Service Executives?
Based on 23 reviews on AmbitionBox, Magus Customer Dialog's customer service executives rate job security at 1.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Magus Customer Dialog. To read reviews about job security at Magus Customer Dialog for customer service executives, click here.

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Gender Based Ratings for Magus Customer Dialog Customer Service Executive

based on 21 reviews
4.3
Rated by 8 Women

Rated 4.0 for Company Culture and 3.8 for Job Security

women
1.5
Rated by 13 Men

Rated 2.1 for Company Culture and 1.9 for Skill Development

men

Working Days for Magus Customer Dialog Customer Service Executive

based on 23 reviews
Monday to Saturday
56%
Rotational Shift
31%
Other
13%

Work Timings for Magus Customer Dialog Customer Service Executive

based on 23 reviews
Flexible timing
Strict (10am - 7pm)
Strict (9.30am - 7pm)
50%
19%
6%
25% employees reported other strict timings

Shift Timings for Magus Customer Dialog Customer Service Executive

based on 23 reviews
Day shift
100%

Business Travel for Magus Customer Dialog Customer Service Executive

based on 23 reviews
No travel
59%
Within city
41%
Magus Customer Dialog Customer Service Executive Salary
based on 35 salaries
₹1 L/yr - ₹4.5 L/yr
22% less than the average Customer Service Executive Salary in India
View more details
softskill
Job/Soft skill training
3 total responses
meal
Cafeteria
2 total responses
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
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