Magus Customer Dialog Team Lead Operations Reviews
based on 9 reviews
Updated 23 Apr, 2021
Overall Rating
2.2/5
How AmbitionBox ratings work?
Category Ratings
2.2
Skill development
2.2
Work Satisfaction
2.2
Work-Life balance
2.1
Company culture
2.1
Job Security
2.1
Promotions/Appraisal
2.1
Salary & Benefits
Magus Customer Dialog is rated
2.2 out of 5 stars on
AmbitionBox, based on 9 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Magus Customer Dialog is rated
2.2 out of 5 stars on
AmbitionBox, based on 9 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
9 reviews found
Sort by:
Popular
Team Lead Operations in
Hyderabad / Secunderabad
Retail & B2C Sales Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 23 Apr 2021
Likes
Nothing complete nill
Dislikes
No words atall
Work Details
Nothing I have learned company is like that and management also
Work timings:Â Strict Timings
Work related travel:Â This is a desk job.
Employee Benefits
No facilities in magus
Team Lead Operations in
Kolkata
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 03 Sep 2017
Likes
The company is a open to innovation. When I was entered in magus I was zero but this company made me hero. Ready it was awesome place and good work environment. But for some of senior people company is going for defame. They are running family business and for securing theire job they are firing to needy people who people can give more revenue to company .
Dislikes
Some people are working there who doesn't knowledge how run process but they are running family business for that only company is lossing the revenue .
Work Details
I was taking care of Rhd process. My team strength was 20. Team performance monitoring was my kra
You are reading trusted reviews. Keep reading to find out more about
Magus Customer Dialog.
Team Lead Operations in
Pune
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 14 Sep 2017
Likes
If I write about Magus that is very good company. We have familiar environment with all departments. Every organization is having pressure. Bit pressure but achievable if we plan from first day of month.
Dislikes
Just only one thing that is cafeteria is not spacious.
Work Details
I feel excited at the time of work. Because there are lot of activities goes on floor.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Trainer in
New Delhi
Full Time
 ·Â
Operations, Maintenance & Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Oct 2024
Likes
It's my home
Dislikes
Nothing to dislike about
BPO Executive in
Hyderabad / Secunderabad
Full Time
 ·Â
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 08 Aug 2021
Likes
Company culture Overall work experience
Dislikes
This company not providing festival holidays.. Festival day is office working that's why about company dislike
Work Details
Magus company in salary is exlent time to time credit in account.. Bt its salary was not growing.. Monthly pay only 9000 ... Just not like that
Work days:Â Rotational Shift
Work related travel:Â This is a desk job.
B.P.O in
Pune
Full Time
 ·Â
B Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Sep 2021
Likes
Nothing
Dislikes
The staff is useless and the atmosphere is not good to work
Work Details
Borring
Work timings:Â Flexible Timings
Work related travel:Â This job involves
Travel Within City.
Employee Benefits
No facilities are able
CDE in
Kolkata
Full Time
 ·Â
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 25 Aug 2019
Likes
Yes I like to work in magus pvt.
Dislikes
Yes I like to work in magus.
Work Details
I have got many thing from magus.
Work days:Â Monday to Saturday
(Flexible Timings)
Work related travel:Â This job involves
Travel Within City.
B.P.O in
Bangalore / Bengaluru
Hathway Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 31 Mar 2021
Likes
It was a good experience were i had over there and also it gives a good platform to bulid my career , therefore the company has helped me by providing work from home and with full salary .
Dislikes
No comments
Work Details
Good
Work days:Â Monday to Saturday
(Strict Timings)
CDE in
Bangalore / Bengaluru
Customer Service Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 03 Jan 2021
Likes
This is the good company for fresher...good worker environment,teammates are supportive.
Dislikes
Salary are not incresed.
Work Details
Work timings:Â Strict Timings
Call Center Executive in
Andher East
Full Time
 ·Â
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 03 May 2022
Likes
Company policies
Dislikes
Less Salary
Work Details
Work days:Â Monday to Saturday
(Flexible Timings)
Work related travel:Â This is a desk job.
CDE in
Bangalore Rural
Nagavara Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 09 Dec 2020
Likes
I am working from past 2 there for past 2 years there is no improvement in the company for carrer or in salary fresher are getting more paid. Thee employee how is working there from years are not getting there salary probable so I think they doesn't no the value of old employee so highly dissatisfied with this company. and for a payslip this company wants 1 month to proved
Dislikes
There are no words to say horrible
Company
Work Details
TL's are good and supportive
Work timings:Â Strict Timings
Work related travel:Â This job involves
Travel Within City.
BPO Executive in
Shivaji Nagar
Inbound Process Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 03 Sep 2022
Likes
I liked to work..it's a good experience worked with magus
Dislikes
Ntg like tat
Work Details
Work days:Â Monday to Saturday
(Flexible Timings)
Work related travel:Â This job involves
Travel Within City.
BPO Executive in
Swargate
Customer executive Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Apr 2022
Likes
Good work environment and culture teammates are supportive and the management is transparent company policy r good
Dislikes
Nothing's
Work Details
Learn everything in a job
Work days:Â Rotational Shift
(Strict Timings)
Work related travel:Â This job involves
Travel Within City.
Other Magus Customer Dialog Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Assistant General Manager Digital Marketing in
Mumbai
Full Time
 ·Â
Digital Marketing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Aug 2024
Likes
Best company of entire carrier
Dislikes
Travelling was only the issue
Work Details
Work days:Â Alternate Saturday off
(Strict Timings)
Customer Care Executive in
Bangalore / Bengaluru
Full Time
 ·Â
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 29 Oct 2024
Likes
Team work is good apart from that nothing
Dislikes
Always demotivate no job security and all you can fire anytime
Work Details
Work days:Â Monday to Saturday
(Flexible Timings)
Work related travel:Â This job involves
Travel Within City.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
 ·Â
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Feb 2024
Likes
Nothing
Dislikes
Every single of the company
Work Details
Work timings:Â Strict Timings
Work related travel:Â This job involves
Travel Within City.
Process Associate in
Chenani
Full Time
 ·Â
Accounting & Taxation Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
2.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 03 Jan 2021
Likes
It's a company to work. I enjoyed to wrk here, They have good management in that company.
Work Details
Work timings:Â Strict Timings
Work related travel:Â This is a desk job.
Customer Service Executive in
Bangalore / Bengaluru
Full Time
 ·Â
Customer Service Department
2.0
Overall Rating
2.0
Category Ratings
5.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 02 Oct 2022
Likes
Good hhijfhgb y gn y g v gv f g.
Dislikes
Food and transport hhhjjghygjvbb hhb
Work Details
Work days:Â Monday to Saturday
(Strict Timings)
Quality Analyst in
Chennai
Full Time
 ·Â
Business Process Quality Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 May 2022
Likes
User management
Dislikes
NA
Senior Customer Service Executive in
Chennai
Full Time
 ·Â
Telecom Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 27 Jul 2023
Likes
Best Place for Fresher, Work environment was good .
Dislikes
But paycheck isn't sufficient to live in Chennai.Also there is no Appraisal at all , And Company itself has been sold to Ebixcash Global services.
Work Details
Work days:Â Rotational Shift
Assistant Manager Administrator in
Kolkata
Full Time
 ·Â
Administration Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 08 Oct 2020
Likes
I am very much happy to work with this company. Overall experience is good such as work culture, company policies and benefits.
Dislikes
NA
Work Details
Good
Work timings:Â Strict Timings
Work related travel:Â This is a desk job.
Technical Lead in
Chennai
Full Time
 ·Â
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Apr 2023
Dislikes
Hi how are you
Work Details
Work days:Â Rotational Shift
(Flexible Timings)
Work related travel:Â This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
 ·Â
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Jun 2020
Likes
It is one of the waste organization I have ever saw in my whole life n even in covid time managers n tl r forcing agents to cum to office n work this organisation should be closed permanently
Dislikes
No politness they will just force agents to work even after out login time is over they don't provide proper week off n leaves whole management is waste
Work Details
I'm a executive
Work timings:Â Flexible Timings
Work related travel:Â This is a desk job.
Employee Benefits
No even single benifit is there if we work in magus this organisation should be closed permanently