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Magus Customer Dialog

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3.7

based on 403 Reviews

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Magus Customer Dialog Senior Executive Reviews

Updated 15 Jan, 2025

Overall Rating

4.6/5

based on 10 reviews

Rating distribution

4 (40.0%)

0 (0%)

2 (20.0%)

0 (0%)

Category Ratings

4.1

Skill development

3.9

Company culture

3.9

Work satisfaction

3.7

Promotions

3.2

Job security

3.2

Work-life balance

3.0

Salary

What employees say about Magus Customer Dialog?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

60% employees reported

Flexible timing

75% employees reported

Within city

50% employees reported

View more detailed insights

Gender based rating

4.5

Rated by Women

3 reviews

4.5

Rated by Men

5 reviews

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

10 reviews found

Sort by: Popular

Senior Executive in Chennai

Full Time

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 27 Jun 2024

Likes

good environment good work feature

Dislikes

temporary company no permanent

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Senior Executive in Bangalore / Bengaluru

Full Time

Other Hospital Staff Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Jan 2025

Likes

superb

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

there are no dislikes all set fine

Senior Executive in Noida

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 30 Jan 2023

Likes

Salary on time, friendly bosses , great incentives

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Work life balance

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Executive in Hyderabad / Secunderabad

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 01 May 2022

Likes

I am working in 2 years good company

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

No problem I am happy

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Senior Executive in Kolkata

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

2.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

1.0

Work-life balance

posted on 29 Jul 2020

Likes

I am very certified on company for my work. I had got so more culture,skill development through company.

Salary - Good
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent

Dislikes

Good

Job security - Poor
Work-life balance - Bad

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Senior Executive in Kolkata

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

5.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 01 Oct 2019

Likes

Salary

Skill development - Excellent
Work-life balance - Good

Dislikes

job security

Salary - Bad
Job security - Bad
Promotions - Bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Executive in Chennai

airtel Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 21 May 2019

Likes

realtionship

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Excellent
Work-life balance - Good

Dislikes

no one

Work Details

Work days: Monday to Saturday (Flexible Timings)

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Senior Executive in Mumbai

BPO Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 29 Aug 2018

Likes

Teammates

Skill development - Good

Dislikes

Salary, environment, politics

Salary - Poor
Job security - Poor
Promotions - Poor
Company culture - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

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Senior Executive in Kolkata

Salt Lake Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 02 Aug 2018

Likes

My teammates are awesome they are very supportive. Best part is my training periods because my is the best trainer.. About my job security that was very good because Magus is a very big presses and most awesome things are this is a part of Airtel and Airtel is a big brand in our India.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Nothing to dislike... All things are just awesome

Work Details

That was very exciting. I just loved my work. We provide the proper information about Airtel.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Executive

Bpo Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 31 Jul 2019

Likes

Nothing

Dislikes

Everything

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Customer care executive

Work timings: Flexible Timings

Work related travel: This is a desk job.

Top trending discussions

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I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more

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Similar Designation Reviews

Process Associate in Chenani

Full Time

Accounting & Taxation Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

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Skill development

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Job security

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Promotions

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posted on 03 Jan 2021

Likes

It's a company to work. I enjoyed to wrk here, They have good management in that company.

Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent

Dislikes

Salary - Poor
Company culture - Poor

Work Details

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Work related travel: This is a desk job.

Process Associate

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posted on 28 Feb 2020

Likes

Improve salary or job security

Dislikes

Salary - Poor
Promotions - Poor
Work satisfaction - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Deputy Manager

Operation Department

4.0

Overall Rating

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Category Ratings

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Skill development

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Job security

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posted on 13 Nov 2018

Likes

Skill development - Good
Job security - Excellent

Dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Accounts Executive in New Delhi

Accounting & Taxation Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

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Skill development

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Job security

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Work-life balance

posted on 24 Mar 2018

Likes

Environment is average

Skill development - Excellent
Work satisfaction - Excellent
Work-life balance - Excellent

Dislikes

nothing

Salary - Bad
Job security - Bad
Company culture - Poor

Work Details

Boring sometimes hectic

Work days: Monday to Saturday (Flexible Timings)

Process Associate in Hyderabad / Secunderabad

call center Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 14 Feb 2019

Likes

Work culture, People around

Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

As this is my 1st job it was very nice.

Work Details

I updated in My Resume :-)

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Other Magus Customer Dialog Reviews

Assistant General Manager Digital Marketing in Mumbai

Full Time

Digital Marketing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Aug 2024

Likes

Best company of entire carrier

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Travelling was only the issue

Work Details

Work days: Alternate Saturday off (Strict Timings)

Customer Care Executive in Bangalore / Bengaluru

Full Time

Back Office Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

1.0

Job security

3.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 29 Oct 2024

Likes

Team work is good apart from that nothing

Salary - Good

Dislikes

Always demotivate no job security and all you can fire anytime

Job security - Bad
Company culture - Poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Sales Support & Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 19 Feb 2024

Likes

Nothing

Dislikes

Every single of the company

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Senior Trainer in New Delhi

Full Time

Operations, Maintenance & Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Oct 2024

Likes

It's my home

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to dislike about

Customer Service Executive in Bangalore / Bengaluru

Full Time

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Category Ratings

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Skill development

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Job security

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Promotions

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Work satisfaction

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Company culture

2.0

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posted on 02 Oct 2022

Likes

Good hhijfhgb y gn y g v gv f g.

Salary - Good
Promotions - Excellent

Dislikes

Food and transport hhhjjghygjvbb hhb

Skill development - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

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posted on 25 May 2022

Likes

User management

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

BPO Executive in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 08 Aug 2021

Likes

Company culture Overall work experience

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

This company not providing festival holidays.. Festival day is office working that's why about company dislike

Salary - Poor

Work Details

Magus company in salary is exlent time to time credit in account.. Bt its salary was not growing.. Monthly pay only 9000 ... Just not like that

Work days: Rotational Shift

Work related travel: This is a desk job.

Senior Customer Service Executive in Chennai

Full Time

Telecom Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

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posted on 27 Jul 2023

Likes

Best Place for Fresher, Work environment was good .

Skill development - Good
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

But paycheck isn't sufficient to live in Chennai.Also there is no Appraisal at all , And Company itself has been sold to Ebixcash Global services.

Salary - Poor
Promotions - Poor

Work Details

Work days: Rotational Shift

Assistant Manager Administrator in Kolkata

Full Time

Administration Department

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Overall Rating

5.0

Category Ratings

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Salary

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Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 08 Oct 2020

Likes

I am very much happy to work with this company. Overall experience is good such as work culture, company policies and benefits.

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Work Details

Good

Work timings: Strict Timings

Work related travel: This is a desk job.

B.P.O in Pune

Full Time

B Department

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Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 13 Sep 2021

Likes

Nothing

Dislikes

The staff is useless and the atmosphere is not good to work

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Borring

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Employee Benefits

No facilities are able

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Magus Customer Dialog Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 Magus Customer Dialog reviews submitted by Magus Customer Dialog employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Magus Customer Dialog is the right company for you. ...Read more