Magus Customer Dialog Telecaller Reviews by 10+ Employees | Rated 2.8/5

What employees say about Magus Customer Dialog?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

42% employees reported

Flexible timing

75% employees reported

Within city

46% employees reported

View more detailed insights

Gender based rating

1.7

Rated by Women

3 reviews

3.3

Rated by Men

7 reviews

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14 reviews found

Sort by: Popular

Telecaller in Mumbai

Western express Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 29 Oct 2019

Likes

Team-mate

Dislikes

Career growth, salary, work environment

Salary - Poor
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work timings: Strict Timings

Telecaller in New Delhi

Preschool & Primary Education Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 Mar 2019

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Telecaller in Begumpet

Consumer Goods Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 15 Nov 2020

Likes

Good and interested

Job security - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Good mannerger and hr good at company facilities.

Work Details

Good and nice

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employee Benefits

Managing the agents and who becomes of job less they giving the job because of situation.

Telecaller in Pune

Pu Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

1.0

Work-life balance

posted on 07 Apr 2022

Likes

Very nice cumpny

Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

4 years

Salary - Poor
Work-life balance - Bad

Work Details

4 yeras

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Telecaller in Hyderabad / Secunderabad

Business Process Outsourcing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Apr 2021

Likes

Eco friendly good working culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

The job is interesting! I struggled a bit in the beginning as there was no formal training session. I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.

Work timings: Flexible Timings

Work related travel: This is a desk job.

Telecaller in Hyderabad / Secunderabad

Agency Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Apr 2021

Likes

It was my first company an I learnt many things an I started my career from magus

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Telecaller in New Delhi

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 24 Dec 2018

Likes

Good

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Work Details

Work days: Monday to Saturday (Strict Timings)

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Telecaller in Hyderabad / Secunderabad

Business Excellence Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 30 Jan 2021

Likes

Good,good,very good,

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Telecaller

RHD Process Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 26 Mar 2018

Likes

Fully Disapointment place to work.

Job security - Good

Dislikes

Teammates is good but team leaders behaviour is very bad and eriating.Training period also good to enjoyable. Job secrity also very good to safty in girls. Career growth is very poor.Salary very low and no increment, no incentives.Travel is it ok. Learing things is good. Work enviornment feel is bad and very eriating people is their.

Salary - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

I am Worked at Tele Calling in RHD Process. Very interesting to take a calls, and clear the issues and overall customer side is no problem. But full problem is on the floor people.

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Telecaller in Hyderabad / Secunderabad

Customer Support Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

5.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 03 Jul 2021

Likes

Magus company for begginers not for carrier opportunties

Skill development - Excellent

Dislikes

i don't like office culture

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Work-life balance - Bad

Work Details

Average

Work timings: Flexible Timings

Work related travel: This is a desk job.

Telecaller in Chennai

Metallurgy Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 21 Jun 2022

Likes

Very good experience

Job security - Good
Work satisfaction - Good

Dislikes

Improve some techinical

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Telecaller in Chennai

Finance Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 13 Aug 2018

Likes

good exp with working with all and specialy all seniour are very good and coprate with candinates no targets and no pressure in work

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

I dont think there is any dislike in Magus

Work Details

It was good experiense and work satisfaction....

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Telecaller in Pune

CDE Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Oct 2019

Likes

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Telecaller

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 03 May 2018

Likes

Nothing to like.

Dislikes

Just for time pass.. salary is too less. I think this is not a company although it's just time pass environment.

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Boring

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within Country.

Employee Benefits

No benefit

Top trending discussions

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Interview Tips & Stories

1w (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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AmbitionBox has 14 Magus Customer Dialog reviews submitted by Magus Customer Dialog employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Magus Customer Dialog is the right company for you. ...Read more

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