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HGS Customer Service Executive Reviews

Updated 14 Feb, 2025
Overall Rating
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3.6/5
based on 90 reviews

Rating distribution

Category Ratings

3.9

Skill development

3.8

Job security

3.6

Work satisfaction

3.5

Company culture

3.5

Work-life balance

3.1

Salary

2.8

Promotions

What employees say about HGS?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

44% employees reported

Flexible timing

Flexible timing

64% employees reported

No travel

No travel

54% employees reported

Gender based rating

2.9
female

Rated by Women

28 reviews

4.3
male

Rated by Men

54 reviews

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Top Mentions in HGS Customer Service Executive Reviews

90 reviews found

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Customer Service Executive Jobs at HGS

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People also ask about HGS's Customer Service Executives

Is HGS a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 90 employee reviews, it's clear that most customer service executives have an average experience working at HGS. Skill development holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about career growth on AmbitionBox.
Does HGS pay their Customer Service Executives well?
According to AmbitionBox reviews, HGS customer service executives rate their salary and benefits at 3.1 out of 5, based on 90 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HGS's customer service executives salaries here and to read reviews specifically about salary and benefits at HGS for customer service executives, click here .
How is the work culture at HGS for Customer Service Executives?
Work culture at HGS for customer service executives is rated 3.5 out of 5 by 90 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at HGS for Customer Service Executives?
Based on 90 reviews on AmbitionBox, HGS's customer service executives rate job security at 3.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at HGS. To read reviews about job security at HGS for customer service executives, click here .

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HGS Customer Service Executive Salary
based on 237 salaries
₹1 L/yr - ₹5 L/yr
14% less than the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
2 total responses
healthInsurance
Health insurance
4 total responses
childCareBenefits
Child care facility
2 total responses
softskill
Job/Soft skill training
4 total responses
+2 more benefits
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