HGS is rated
3.6 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
HGS is rated
3.6 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in HGS Customer Service Executive Reviews
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4 reviews found
for
"job security"
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Customer Service Executive in
Noida
Full Time
·
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
2.0
Promotions
3.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 19 Oct 2023
Likes
Company was good but no job security
Job security - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Kabhi bhi company sale kardeti hai
Promotions - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Service Executive in
Bangalore / Bengaluru
Finance Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 22 Feb 2021
Likes
Job security
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Salary is decent
Work Details
I learnt everything
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Service Executive in
Hyderabad / Secunderabad
HR Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
3.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 12 Aug 2018
Likes
The Company comes up with amazing tools like 306090 new hire survey and E-resignation, their benefits are good.
Dislikes
Human resources team are not helpful at all, PF matters are not resolved, current Senior HR person(Lady) handling payroll and ER is very rude.All employees are aware of her relationship with Centre manager who was later terminated.There's absolutely no job security, and growth aspects are dim, new methods are sometimes exciting and some policies are, apart from that there's nothing great</mark>. Politics is at gross level in domestic operations and work-life balance is hardly taken into consideration....Read More
Salary - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
The work life balance is not considered, employees especially working in BPO slog for hours, there is pressure and no job security.
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
People also ask about HGS's Customer Service Executives
Is HGS a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 4 employee reviews, it's clear that most customer service executives have an average experience working at HGS. Skill development holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about skill development and career growth on AmbitionBox.
Does HGS pay their Customer Service Executives well?
According to AmbitionBox reviews, HGS customer service executives rate their salary and benefits at 3.1 out of 5, based on 4 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HGS's customer service executives salaries here and to read reviews specifically about salary and benefits at HGS for customer service executives, click here.
How is the work culture at HGS for Customer Service Executives?
Work culture at HGS for customer service executives is rated 3.5 out of 5 by 4 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at HGS for customer service executives, click here.
How is the job security at HGS for Customer Service Executives?
Based on 4 reviews on AmbitionBox, HGS's customer service executives rate job security at 3.8 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at HGS for customer service executives, click here.
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