HGS is rated
3.6 out of 5 stars on
AmbitionBox, based on 18 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
HGS is rated
3.6 out of 5 stars on
AmbitionBox, based on 18 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in HGS Customer Service Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
18 reviews found
for
"salary"
Return to all reviews
Customer Service Executive in
Navi Mumbai
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 17 Oct 2023
Likes
Only I got the experience in cirp
Dislikes
Not a single thing is good not about salary,nor a job culture not an appraisal
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Strict Timings)
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Customer relation officer Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Jan 2020
Likes
Loved working in HGS for one and half years also would like to re join if possible
Dislikes
Only salary issue initial salary is very low otherwise company is very good
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Customer Service Executive in
Greater Noida
Banking Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Sep 2022
Likes
Good working environment and good salary
Dislikes
No appraisal and increment si far
Work Details
Work days: Rotational Shift
(Flexible Timings)
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Service Executive in
Bangalore / Bengaluru
Finance Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 22 Feb 2021
Likes
Job security
Dislikes
Salary is decent
Work Details
I learnt everything
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best
Customer Service Executive in
Bangalore Rural
Polo process Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Apr 2021
Likes
Good working environment, good team players
Dislikes
Salary is dissapoint for seniors rest everything is Soopeerb
Work Details
It's very interesting to me I like to work am very much satisfied foe flexiblity
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Service Executive in
Bangalore / Bengaluru
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 08 Sep 2021
Likes
Its my first job and best job, I have good experience friendly environment and work with Enjoyment, Thankful to this Company.
Dislikes
Salary is decent but career growth is slow and little bit work pressure
Work Details
Super
Work timings: Strict Timings
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Service Executive in
Navi Mumbai
Customer Support Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 31 May 2022
Likes
Only salary on time
Dislikes
No growth opportunities no hike in salary
Work Details
It was an autonomous CSE job no communication or involvement with HR or any other operations company people no hike, facilities or respect for even tenure employees
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
You are reading trusted reviews. Keep reading to find out more about
HGS.
Customer Service Executive in
Bangalore / Bengaluru
Administration Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 14 Oct 2018
Likes
Good opportunity for fresher
Dislikes
Less Salary....
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
The best company in the customer support services. A good amount of salary is paid to the employes. Job satisfaction in terms of salary and security is pretty much high.
Dislikes
Employers are not allowed to take their cell phones on the floor. I can understand this because there are some security reasons.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Bangalore / Bengaluru
Voice process Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 11 Aug 2018
Likes
Hgs,i learnt new languages which helped me in developing my communication skills and I came to know actual meaning for word business.
Dislikes
There is no recognisation for work and extending shifts without intimation, salary is very low where it is not sufficient for basic needs.
Work Details
Hectic
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Bangalore / Bengaluru
Customer Support Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 12 May 2019
Likes
Soft skills training was awesome, salary was good . Career opportunities are average
Dislikes
Unable to do work balance, but salary was good. Work was more
Work Details
Hectic
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Chennai
Life Insurance Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 31 Oct 2019
Likes
Peaceful working place and workers will get the salary in time
Dislikes
Growth is slow
Work Details
Salary package is too low
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Executive in
Bangalore / Bengaluru
Insurance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 15 Mar 2019
Likes
Management and managers are supportive, work environment really great.i love to work with HGS in future if I get chance.
Dislikes
Salary hike should be more,
Work Details
Enjoyed working in HGS
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Bangalore / Bengaluru
Sales Support & Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 22 Nov 2018
Likes
If there is a hike in the salary it is the best to work
Dislikes
Extension of the login hours
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Employee Benefits
No more facilities are provided
Customer Service Executive in
Guntur
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 01 Apr 2018
Likes
Career growth is average,salary is time to time credited
Dislikes
Career growth and shift timings and management behaviour
Work Details
Some times boring
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Executive
Construction Engineering Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 11 Feb 2019
Likes
More working hours with less pay
Dislikes
No job satisfaction
Work Details
Work timings: Strict Timings
Customer Service Executive in
Hyd
Full Time
·
Customer Care Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 31 Dec 2022
Likes
Nothing just working and going home tats it
Dislikes
Very much politics , salary was less pressure was more
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Service Executive in
Hyderabad / Secunderabad
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 03 Mar 2020
Likes
Company norms
Dislikes
Salary basics
Work Details
Resolving the customer quiries
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about HGS's Customer Service Executives
Is HGS a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 18 employee reviews, it's clear that most customer service executives have an average experience working at HGS. Skill development holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about skill development and career growth on AmbitionBox.
Does HGS pay their Customer Service Executives well?
According to AmbitionBox reviews, HGS customer service executives rate their salary and benefits at 3.1 out of 5, based on 18 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HGS's customer service executives salaries here and to read reviews specifically about salary and benefits at HGS for customer service executives, click here.
How is the work culture at HGS for Customer Service Executives?
Work culture at HGS for customer service executives is rated 3.5 out of 5 by 18 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at HGS for customer service executives, click here.
How is the job security at HGS for Customer Service Executives?
Based on 18 reviews on AmbitionBox, HGS's customer service executives rate job security at 3.8 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at HGS for customer service executives, click here.
Tell us how to improve this page.
HGS Customer Service Executive Reviews by Locations