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Engaged Employer

HGS

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3.9

based on 6.9k Reviews

Video summary

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HGS Customer Service Executive Navi Mumbai Reviews

Updated 18 Jun, 2024

Overall Rating

1.8/5

based on 4 reviews

Rating distribution

0 (0%)

2 (50.0%)

0 (0%)

1 (25.0%)

Category Ratings

3.6

Skill development

3.5

Job security

3.1

Work satisfaction

1.8

Company culture

1.8

Work-life balance

1.4

Promotions

1.3

Salary

What employees say about HGS?

Insights from employee reviews on AmbitionBox

Gender based rating

1.5

Rated by Women

2 reviews

4.0

Rated by Men

2 reviews

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4 reviews found

Sort by: Popular

Customer Service Executive in Navi Mumbai

Full Time

Finance & Accounting - Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

5.0

Skill development

5.0

Job security

1.0

Promotions

5.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 18 Jun 2024

Likes

Working Environment

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent

Dislikes

Opportunity, Appraisal,Salary Increment

Salary - Bad
Promotions - Bad
Company culture - Bad
Work-life balance - Poor

Employer’s Response

Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com

Customer Service Executive in Navi Mumbai

Full Time

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 17 Oct 2023

Likes

Only I got the experience in cirp

Dislikes

Not a single thing is good not about salary,nor a job culture not an appraisal

Salary - Bad
Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Employer’s Response

Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com

Customer Service Executive in Navi Mumbai

Full Time

Customer support service Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 15 Sep 2023

Likes

Dignity and good work experience with A class

Skill development - Good
Job security - Good
Promotions - Good
Company culture - Good
Work-life balance - Good

Dislikes

Growth apportunity is less

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com

Customer Service Executive in Navi Mumbai

Customer Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 31 May 2022

Likes

Only salary on time

Dislikes

No growth opportunities no hike in salary

Job security - Poor
Promotions - Poor

Work Details

It was an autonomous CSE job no communication or involvement with HR or any other operations company people no hike, facilities or respect for even tenure employees

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com

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Career Advice

a procurement specialist

Am I on right path?

Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks. My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K. With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes. Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?

Got a question about HGS?

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Customer Service Executive Jobs at HGS

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Customer Service Executive

Thane, Navi Mumbai

0-3 Yrs

₹ 0.5-2.5 LPA

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 HGS reviews submitted by HGS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HGS is the right company for you.