HGS Reviews by 5 Employees

What employees say about HGS?

Insights from employee reviews on AmbitionBox

Workplace insights

No travel

75% employees reported

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5 reviews found

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Customer Care Executive in Navi Mumbai

Full Time

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Feb 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Employer’s Response

Hi! Thank you for taking the time to rate us. We wish you success now and always!

Customer Care Executive in Navi Mumbai

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 23 Jan 2021

Likes

Salary cycle was good. Cafeteria n our office n lift was in working condition hahahahahah

Salary - Good
Skill development - Good
Job security - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Career growth was slow

Promotions - Poor

Work Details

Quite interesting

Work timings: Flexible Timings

Work related travel: This is a desk job.

Employer’s Response

Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best:)

What people are saying about HGS

View All

a team lead

Excel Learning Options

Hi Everyone, need your suggestions on learning excel, I get confused and sometimes can't understand the reports and calculations in the excel files, do others also face this kind of issues, please reply on how to overcome this kind of challenge and way of learning and mastering the excel.

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Customer Care Executive in Navi Mumbai

Customer Service Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

5.0

Skill development

1.0

Job security

1.0

Promotions

4.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 21 Mar 2021

Likes

No comments

Skill development - Excellent
Work satisfaction - Good

Dislikes

No comments

Salary - Poor
Job security - Bad
Promotions - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

The job is quite interesting! I struggled a bit in the beginning as there was no formal training session. I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.

Work days: Rotational Shift

Work related travel: This is a desk job.

Employer’s Response

Customer Care Executive in Navi Mumbai

IT Network Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 04 Mar 2021

Likes

There is an

Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

There is an good exposure and environment as well.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Customer Care Executive in Navi Mumbai

Customer support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 23 Aug 2019

Likes

It was very good experience... New learning... Good culture... Good work environment... Along with company, people with whom I had work was more memorable...

Salary - Good
Skill development - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

As I was in customer service profile because of process movement I missed IJP opportunity to get promoted as QA...

Work Details

I had worked as customer service executive for webchat process

Work timings: Flexible Timings

Work related travel: This is a desk job.

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HGS Navi Mumbai Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 HGS reviews submitted by HGS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HGS is the right company for you.

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HGS Customer Care Executive Navi Mumbai Reviews

HGS Customer Care Executive Navi Mumbai Reviews

What employees say about HGS?

Workplace insights

No travel

5 reviews found

Tell us how to improve this page.

HGS Customer Care Executive Reviews by Locations

HGS Navi Mumbai Reviews by Designations