HGS Customer Care ExecutiveHyderabad / Secunderabad Reviews
based on 10 reviews
Updated 12 Aug, 2023
Overall Rating
3.3/5
How AmbitionBox ratings work?
Category Ratings
4.0
Job Security
3.4
Skill development
3.3
Company culture
3.3
Work-Life balance
3.2
Salary & Benefits
3.2
Work Satisfaction
3.2
Promotions/Appraisal
HGS is rated
3.3 out of 5 stars on
AmbitionBox, based on 10 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
HGS is rated
3.3 out of 5 stars on
AmbitionBox, based on 10 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in HGS Customer Care Executive Hyderabad / Secunderabad Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
10 reviews found
Sort by:
Popular
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
SCM & Logistics Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 09 Feb 2019
Likes
Worst place to work. Poor managenent and managers are unprofessional. They force to do overtime on weekends and national holidays and never pay for it. Every month they deduct money from salary for no reason.
Dislikes
Management , pay out
Work Details
US Healthcare
Work days: Monday to Friday
(Strict Timings)
Customer Care Executive in
Hyderabad / Secunderabad
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Jan 2023
Likes
Best work place
Dislikes
Nothing to dislike about
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Customer Care Executive in
Hyderabad / Secunderabad
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Apr 2021
Likes
Work culture and management was really good
Dislikes
No
Work Details
Really good
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Customer Care Executive in
Hyderabad / Secunderabad
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 04 Mar 2019
Likes
My teammates is very good. And helpfull. And they mangmnt also good. I got salary on time . Work enviroment also good and i can easly manage . I wish i can do again in this company..
Dislikes
Dislike 🤔🤔🤔 ummm i can say that . I cant get a holiday on my festival 😂.
Work Details
When i was in hinduja global solutions. I reacve calls and sloving they prblms .
Work days: Rotational Shift
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Hyderabad / Secunderabad
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 27 Dec 2019
Likes
Good support, friendly atmosphere, I improved my skills
Dislikes
Nothing to say
Work Details
I gave my 100%
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Airtel postpaid Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Mar 2019
Likes
Environment
Dislikes
No cab facility
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
HGS.
Customer Care Executive in
Hyderabad / Secunderabad
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 01 Sep 2017
Likes
Am worked in HGS it's to be a pleasure & good atmosphere. every one gives us support & good bonding with them.even team leader,operations manager, center head & HR's also, there is good opportunities for career growth.
Dislikes
Due to some politics
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Hyderabad / Secunderabad
Non voice process Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 27 May 2022
Likes
While working in this company, I felt like a working with friends not be like a team and also very good work environment
Dislikes
Salary was not hiked as per company policy
Work Details
Worked in a different sectors in the same company, first joined in a voice process (Airtel telecom services) then moved to same voice process (Tata Docomo services) and moved within same services but it is a complete non voice process (chat process)
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving toward success and we are glad that you see the value in it as well! We wish you all the best:)
Customer Care Executive in
Hyderabad / Secunderabad
People also ask about HGS, Hyderabad / Secunderabad Customer Care Executives
Is HGS, Hyderabad / Secunderabad a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 10 employee reviews, it's clear that most customer care executives have an average experience working at HGS, Hyderabad / Secunderabad. Job Security holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about job security and career growth on AmbitionBox.
Does HGS, Hyderabad / Secunderabad pay their Customer Care Executives well?
According to AmbitionBox reviews, HGS, Hyderabad / Secunderabad customer care executives rate their salary and benefits at 3.2 out of 5, based on 10 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HGS, Hyderabad / Secunderabad's customer care executives salaries here and to read reviews specifically about salary and benefits at HGS, Hyderabad / Secunderabad for customer care executives, click here.
How is the work culture at HGS, Hyderabad / Secunderabad for Customer Care Executives?
Work culture at HGS, Hyderabad / Secunderabad for customer care executives is rated 3.3 out of 5 by 10 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at HGS, Hyderabad / Secunderabad for customer care executives, click here.
How is the job security at HGS, Hyderabad / Secunderabad for Customer Care Executives?
Based on 10 reviews on AmbitionBox, HGS, Hyderabad / Secunderabad's customer care executives rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at HGS, Hyderabad / Secunderabad, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at HGS, Hyderabad / Secunderabad for customer care executives, click here.