HGS is rated
4.4 out of 5 stars on
AmbitionBox, based on 68 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
HGS is rated
4.4 out of 5 stars on
AmbitionBox, based on 68 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in HGS Customer Relation Officer Hyderabad / Secunderabad Reviews
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68 reviews found
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Popular
Customer Relation Officer in
Hyderabad / Secunderabad
Full Time
·
Accounting & Taxation Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 08 Aug 2020
Likes
Good work and environment and good culture.team support and good management and good cafeteria and good facilities taking care of employees and good security.and HGS policies also too good.
Dislikes
There is a lot of politics and the management doesn't address our issues. Salary is less
Work Details
Good I feel like a family nature , good atmosphere totally ausome
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Relation Officer in
Hyderabad / Secunderabad
Customer Relation Officer in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 30 May 2023
Likes
Only company name i likes.
Dislikes
Managers are non coperative and selfish
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Customer Relation Officer in
Hyderabad / Secunderabad
Full Time
·
Cro Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 17 Mar 2019
Likes
It was my first job and coming out of that company due to ramp down of our process ,as I was very unhappy but I rate HGS very highly . Thank you HGS team for your valuable support .
Dislikes
I was bit unhappy with salary because HGS pays less salary .
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Relation Officer in
Hyderabad / Secunderabad
Full Time
·
Accounting & Taxation Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Nov 2018
Likes
I satisfied very Good with good environment,with good security,with good salary,over all I satisfied good.
Dislikes
Not much dislike I had in HGS.
Work Details
I worked as a CRO.
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Relation Officer in
Hyderabad / Secunderabad
Full Time
·
Customer Success, Service & Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 27 May 2023
Likes
Good platform to new employee,to develope our skills.
Dislikes
Communication is not good
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Customer Relation Officer in
Hyderabad / Secunderabad
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Sep 2019
Likes
If I get chance I would like to work again
Dislikes
Weakoffs in domestic
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
You are reading trusted reviews. Keep reading to find out more about
HGS.
Customer Relation Officer in
Hyderabad / Secunderabad
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Jul 2019
Employer’s Response
Hi! Thank you for taking the time to rate us. We wish you success now and always!
Customer Relation Officer in
Hyderabad / Secunderabad
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 29 May 2020
Likes
Career growth
Dislikes
Work environment
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Relation Officer in
Hyderabad / Secunderabad
Full Time
·
CRO Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 19 Feb 2019
Likes
Nothing
Dislikes
Salary
Work Details
Customer relationship officer
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Relation Officer in
Hyderabad / Secunderabad
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 31 May 2020
Likes
Friendly and healthy environment to work.Not a current employee.
Dislikes
There was nothing to say what I didn't like,as working in any company we have to do our role for which they hire,its was the great experience to work in HGS.
Work Details
My work was to resolve the customer's query,and advice them ,how to rectify the issue.
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Relation Officer in
Hyderabad / Secunderabad
Accounting & Taxation Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 02 Oct 2020
Likes
Good work environment friendly management encouraging everyone
Work Details
Its a good opportunity for built my career because they encourage freshers were well. My career starts from here only and i learn professional life from here.
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best:)
Customer Relation Officer in
Hyderabad / Secunderabad
Titanium Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 01 Aug 2020
Likes
Ha it's okay as of now..
Management level Support is good here even though it's changed from HGS to Altruist, the same mangmt people r there almost.. So it's going good.
When in Office also environment is good.. for WFH also support is okay..
Dislikes
1st thing is Appraisal (increment) is not given after 1 year 3 months also. Incentives in formats stopped..
From last 2 months salary mismatch is coming. It should also be corrected.
Career growth like IJP's should be there..
Let's wait for 1 more month & see.
Except this remaining all r going good..
Note: No need of high & rich benefits.
Normal benefits like Childcaree policies, soft skills training, food discount coupons should be provided....Read More
Work Details
Good
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Relation Officer in
Hyderabad / Secunderabad
Administration Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 23 Mar 2021
Likes
I have learnt may things
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Customer Relation Officer in
Hyderabad / Secunderabad
Voice Process Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Oct 2020
Likes
Team management
Work Details
Work timings: Flexible Timings
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best:)
Customer Relation Officer in
Hyderabad / Secunderabad
Construction Engineering Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 May 2021
Likes
Good place to work for Freshers
Dislikes
Nothing much..
Work Details
Good
Work days: Rotational Shift
(Flexible Timings)
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Customer Relation Officer in
Hyderabad / Secunderabad
Non Technical Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Aug 2020
Likes
Awesome work place for new joiner and gain experience with good management
Dislikes
All good
Work Details
Good environment good trainer good managers
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Relation Officer in
Hyderabad / Secunderabad
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 May 2021
Likes
Management
Dislikes
Nothing
Work Details
Loved it nice place to work
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Customer Relation Officer in
Hyderabad / Secunderabad
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 26 Aug 2020
Likes
It's fine
Dislikes
Nothing
Work Details
It's good
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Relation Officer in
Hyderabad / Secunderabad
People also ask about HGS, Hyderabad / Secunderabad Customer Relation Officers
Is HGS, Hyderabad / Secunderabad a good place to work for Customer Relation Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.4 out of 5 from over 68 employee reviews, it's clear that most customer relation officers have a positive experience working at HGS, Hyderabad / Secunderabad. Job Security holds the highest rating at 4.4, while salary & benefits is rated the lowest amongst all factors at 4.0. Read reviews about job security and salary & benefits on AmbitionBox.
Does HGS, Hyderabad / Secunderabad pay their Customer Relation Officers well?
According to AmbitionBox reviews, HGS, Hyderabad / Secunderabad customer relation officers rate their salary and benefits at 4.0 out of 5, based on 68 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that HGS, Hyderabad / Secunderabad is generally seen as a place that values and rewards its workforce fairly. You can know more about HGS, Hyderabad / Secunderabad's customer relation officers salaries here and to read reviews specifically about salary and benefits at HGS, Hyderabad / Secunderabad for customer relation officers, click here.
How is the work culture at HGS, Hyderabad / Secunderabad for Customer Relation Officers?
Work culture at HGS, Hyderabad / Secunderabad for customer relation officers is rated 4.4 out of 5 by 68 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at HGS, Hyderabad / Secunderabad. To read reviews specifically about work culture at HGS, Hyderabad / Secunderabad for customer relation officers, click here.
How is the job security at HGS, Hyderabad / Secunderabad for Customer Relation Officers?
Based on 68 reviews on AmbitionBox, HGS, Hyderabad / Secunderabad's customer relation officers rate job security at 4.4 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at HGS, Hyderabad / Secunderabad, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at HGS, Hyderabad / Secunderabad for customer relation officers, click here.
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