HGS is rated
4.2 out of 5 stars on
AmbitionBox, based on 30 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
HGS is rated
4.2 out of 5 stars on
AmbitionBox, based on 30 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in HGS Customer Relation Officer Pune Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
30 reviews found
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Popular
Customer Relation Officer in
Pune
Full Time
·
Call center Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Mar 2023
Likes
Don't like
Dislikes
Not good culture
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Customer Relation Officer in
Pune
Full Time
·
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Jun 2023
Likes
It was my first job in BPO sector learned lot
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi! We appreciate your valuable feedback. As a company, we continuously strive to better our employee services. Good luck and we wish you all the best with your stay here in HGS and beyond.
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Customer Relation Officer in
Pune
Retail Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Feb 2022
Likes
Awesome
Dislikes
Awesome company I have 2 years experience with hinduja global solution
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Customer Relation Officer in
Pune
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Mar 2021
Likes
Awesome company
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Customer Relation Officer in
Pune
Fiance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 19 Feb 2020
Likes
Nothing
Dislikes
The company is not good it is ridiculous because they are extending the employees shifts plus calling before the shifts... Giving pressure on the employees and that also without reason... not giving the breaks on time and if they gave breaks...As per policy the tea breaks are for 15 mins and lunch break is for 30 mins and we are having the whole break in a day for one hour, but they were giving the tea break for 10 mins and lunch break for 20 mins still we were having 30 mins break more...Still they were not sending to the breaks ... they are not authorized to change the policy... they are making employees frustat...As per policy shift is only for 9 hours but they are asking to do for eleven hours..So that's why the company is very ridiculous.... the staff is also not supporting staff... the company is worst company... really...If any one asked me about HGS so I will tell them my experience which is really very very worst.......Read More
Work Details
Work timings: Flexible Timings
Customer Relation Officer in
Pune
Bajaj Finserv Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Dec 2019
Likes
I am happy to working as, because HGS company never give up..
I have arning good incentive with us...
In my family member appreciated for me ...
It's a good platform to do my career in my life...
I want to say thanks to you for team leader ... Because he shown the good path way in my life...
I have successfully growing in my life....
Dislikes
Pick-up drap(travelling facilities) not here
Work Details
Good attriction with my team
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
You are reading trusted reviews. Keep reading to find out more about
HGS.
Customer Relation Officer in
Pune
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 28 Aug 2021
Likes
Everything else was fine but had to work more than office job time and the lunch time was not right. If tha work was not done than the manger used to cry. But the company is good.there was no salary issue..
Dislikes
If the work was not done than the manger used to cry...
Work Details
Good
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
How to handle the pressure and work with team and bring out excellent the result
Dislikes
Nothing ...due to covid pendamic our Balic bajaj allianze life insurance corporation process had gotten ramdown
Work Details
Excellent working experience with H.g.s .
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best:)
Customer Relation Officer in
Pune
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 26 May 2022
Likes
Team work, management supports working environment was good.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving toward success and we are glad that you see the value in it as well! We wish you all the best:)
Customer Relation Officer in
Pune
Insurance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 09 Aug 2020
Likes
It is very good work place.operation ,payroll ,hr department all are supported.
I was learn and earn in HGS.tbis is very memorable moments in my life.
Work Details
18 month experience
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Relation Officer in
Pune
Life Insurance Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 20 Apr 2021
Likes
Salary structure and incentive part was to good hob security is most important thing
Dislikes
Growth was very slow
Work Details
Interesting job get experience deal with different languages of customers
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Customer Relation Officer in
Pune
Business Process Quality Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 20 Apr 2021
Likes
Good company, Potential and Opportunitus more..growth and carrier good
Dislikes
Work timing
Work Details
Good
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
International Travel.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Customer Relation Officer in
Pune
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 May 2021
Likes
It is best company in world and als my first job
Dislikes
No any words
Work Details
Good
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Customer Relation Officer in
Pune
Retail & B2C Sales Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 03 May 2020
Likes
M not working bcoz m left this cmpny
Dislikes
Team leader bocoz he is very selfish man nature was very attitude
Work Details
Not a bad bt good
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Relation Officer in
Pune
Sales Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 25 Nov 2021
Likes
Worest company
Dislikes
24/7 work pressure
Work Details
Bad experience
Work timings: Strict Timings
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Relation Officer in
Pune
Bajaj Finserv Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Jan 2020
Likes
Less than 3rd grade management system.
Dislikes
There are only politics, and no job security.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Customer Relation Officer in
Pune
Accounting & Taxation Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Mar 2020
Employer’s Response
Hi! Thank you for taking the time to rate us. We wish you success now and always!
Overall Rating
Customer Relation Officer in
Pune
Life Insurance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 May 2021
Likes
Company policy,supportive management
Dislikes
Nothing
Work Details
Working with this company was good experience for me and I have learnt many things from this company. manegement was supportive.Hinduja global solutions really think about their employees.if I got chance I want to work with this company again
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Customer Relation Officer in
Pune
Call Centre Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 10 Nov 2018
Likes
The company is good for fresher's because from my view i learned how the corporate actually works the environment and the trainers, TL, and colleagues are too much good and supportive for me overall ***** out of ***** stars from my side
Dislikes
nothing but only one thing they can't give 1 day resign and much more can discuss on mail
Work Details
exciting but not in terms of salary
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.