HGS is rated
3.1 out of 5 stars on
AmbitionBox, based on 17 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
HGS is rated
3.1 out of 5 stars on
AmbitionBox, based on 17 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in HGS Customer Care Executive Pune Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
17 reviews found
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Popular
Customer Care Executive in
Pune
PLCS Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Nov 2020
Likes
It was worst ever..
No one is co-operative when u have any type of need..
Tu
Dislikes
Lack of comparative system
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Care Executive in
Pune
Front Office & Guest Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Jun 2022
Likes
Love to work because atmosphere was very cool
Dislikes
Na
Work Details
Great
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
International Travel.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving toward success and we are glad that you see the value in it as well! We wish you all the best:)
Security is very impressive and good. Work culture is great, management is very Good in salary. Policies is to be ok Only.
Dislikes
Communication gap between Company and employe.
Work Details
Unforgettable and very much I learnt.
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Pune
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 May 2019
Likes
Very Bad
Dislikes
Trainer is very rude n overacting, very bad nature
Customer Care Executive in
Pune
Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Sep 2019
Likes
Everything is good work insensitive all and they give a salary time to time and there is no issue of timing and breaks and week off
Dislikes
Everything is good but one thing is so bad for me on date of 25 my dad was no more on that's time i was goes to my hometown but after that company not allowed to joined a my job they direct declared to me absconded!! I am not happy
Work Details
Outbound process i am selling a credit card buy telephonic
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employee Benefits
Coupon , voucher
Customer Care Executive in
Pune
Viman Nagar Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 11 Feb 2021
Likes
Management is very good
Dislikes
Company was ramdown
Work Details
Good
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best:)
Customer Care Executive in
Pune
Salaried Personal Loan Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 13 Oct 2020
Likes
All about good
Dislikes
Pressure
Work Details
Good
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best:)
You are reading trusted reviews. Keep reading to find out more about
HGS.
Customer Care Executive in
Pune
Idea postpaid Process Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 28 Jun 2021
Likes
It was a fun working with HGS. Trainers was really good. There was a job security. We get goodies and appreciations for the work and company policies also good.
Dislikes
Transport is not available for day time.
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Hi! Thank you for taking the time to rate us. We wish you success now and always! We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Overall Rating
Customer Care Executive in
Pune
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 13 Feb 2019
Likes
Good to work
Dislikes
Nothing
Work Details
It was quiet good
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employee Benefits
upselling vouchers
Customer Care Executive in
Pune
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Aug 2018
Likes
It's the best place to work...I love HGS
Dislikes
There is nothing to dislike in HGS it's the best
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Care Executive in
Pune
Ideas Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Apr 2019
Likes
My team leader
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Customer Care Executive in
Pune
Near pune station Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 02 Jul 2020
Likes
Good
Dislikes
Shift exten
Work Details
Very freely
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Pune
Outbound complaint team Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Sep 2017
Likes
Hgs is very employee freely company. Having too many facilities for employee. Having very good environment and support is very nice.
Dislikes
Target issue
Work Details
Exciting
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Pune
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
Job Security
1.0
Work-Life Balance
posted on 16 Jan 2019
Likes
Only political😠😠
Dislikes
Not good
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Care Executive in
Pune
Voice Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 10 Jan 2019
Likes
Good team work
Dislikes
No
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Pune
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Mar 2022
Likes
Good work environment and culture. Teammates are supportive .company policies are good
Dislikes
No there is no negitive
Work Details
The job is quite intresting
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.