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HGS Customer Care Executive Indore Reviews

Updated 7 Feb, 2024

Overall Rating

2.8/5

based on 16 reviews

Rating distribution

5

6 (37.5%)

4

5 (31.3%)

3

2 (12.5%)

2

0 (0%)

1

3 (18.8%)

Category Ratings

2.7

Company culture

2.7

Skill development

2.5

Job security

2.5

Salary

2.5

Work-life balance

2.2

Work satisfaction

2.0

Promotions

What employees say about HGS?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

55% employees reported

Flexible timing

64% employees reported

No travel

45% employees reported

View more detailed insights

Gender based rating

3.5

Rated by Women

2 reviews

3.9

Rated by Men

11 reviews

HGS is rated 2.8 out of 5 stars on AmbitionBox, based on 16 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with th ... Read more

HGS is rated 2.8 out of 5 stars on AmbitionBox, based on 16 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in HGS Customer Care Executive Indore Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

16 reviews found

Sort by: Popular

Customer Care Executive in Indore

Cce Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 03 Dec 2019

Dislikes

The team leader was not supportive and even they don't have an idea to talk to employees

Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Na

Work days: Monday to Saturday (Strict Timings)

Customer Care Executive in Indore

Cre Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 31 Dec 2019

Likes

Good working environment

Skill development - Good
Company culture - Good

Dislikes

Good environment

Job security - Bad
Promotions - Bad
Work satisfaction - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Indore

Postpaid Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 25 Sep 2019

Likes

Training facilities are too good,salary on time ever before salary date

Salary - Excellent
Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Working is too good,because every singel doubt clear by Team leader and quality management is also awesome because this company saying please do productivity average best sure quality is 100%

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Indore

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

2.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 07 Dec 2018

Likes

Best stage in my life but working not continue for HGS

Salary - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Hindi &Marathi

Skill development - Poor

Work Details

Best experiance

Work days: Alternate Saturday off (Strict Timings)

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Customer Care Executive in Indore

Many more Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Aug 2018

Likes

Company work environment is good good apportunities to improve our career in our level to depand on your interview

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary was so cheap only one dislike in my expirience

Work Details

Just Call attending

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Read HGS Reviews based on similar designations

4.2

Customer Service Officer

(9)

4.6

Customer Service Executive

(8)

1.9

Team Lead

(5)

Customer Care Executive in Indore

Tourism Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Oct 2020

Likes

Best

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No

Work Details

Best

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Employer’s Response

Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best:)

Customer Care Executive in Indore

Retail & B2C Sales Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 14 Jul 2018

Likes

Very bad experience

Dislikes

Yes I think this was very big mistake to join Hinduja global solution

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Hectic

Work days: Rotational Shift (Strict Timings)

You are reading trusted reviews. Keep reading to find out more about HGS.

Customer Care Executive in Indore

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

2.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 10 Apr 2019

Likes

Kuch bhi nhi

Salary - Good
Skill development - Good
Company culture - Good

Dislikes

HGS me job ke security nhi hai or koi future nhi hai company transfer kr diya or 2000 employees ko unemployed kar diya.

Job security - Poor
Work satisfaction - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Care Executive in Indore

UPW Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

5.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 06 Nov 2018

Likes

Na

Skill development - Excellent
Work-life balance - Good

Dislikes

Na

Salary - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work timings: Flexible Timings

Customer Care Executive in Indore

Enterprise & B2B Sales Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 28 Oct 2017

Likes

Work environment and learning

Skill development - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Salary/appraisal

Promotions - Poor

Work Details

Voice process

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Care Executive in Indore

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Jan 2019

Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work timings: Strict Timings

Customer Care Executive in Indore

Operation Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 15 Sep 2017

Likes

Work environment and career growth

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

nothing

Work Details

It's awesome

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Indore

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Feb 2021

Likes

I loved to work with the company ❤️

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

The all peoples were best ❤️evrything was best nothing to complaint about

Work Details

It wass best

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best:)

Customer Care Executive in Indore

Amazon Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 08 Aug 2017

Likes

Everything is good

Promotions - Good
Work satisfaction - Good

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Indore

Bpo Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 18 Jul 2019

Likes

I'm like hinduja company and working place

Salary - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent

Dislikes

No

Work Details

I'm praoud because I'm work hinduja company

Work days: Rotational Shift

Customer Care Executive in Indore

Full Time

·

Voice / Blended Department

3.0

posted on 07 Feb 2024

Employer’s Response

Hi! Thank you for taking the time to rate us. We wish you success now and always!

Overall Rating

Average

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HQ - Bangalore/Bengaluru, Karnataka, India
BPO
10k-50k Employees (India)
Public
Emerging Technologies

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 16 HGS reviews submitted by HGS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HGS is the right company for you. 55% of employees reported the working days at H...GS as Rotational Shift. 64% employees reported the work timings at HGS as Flexible timing. Read more

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HGS Customer Care Executive Indore Reviews

HGS Office Photos

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HGS Customer Care Executive Salaries in Indore

based on 23 salaries

₹1 L/yr - ₹3 L/yr

17% less than the average Customer Care Executive Salary in India

View more details

Employee Benefits for HGS Customer Care Executive Indore

Health insurance

1 total response

Job/Soft skill training

3 total responses

Professional degree assistance

1 total response

Cafeteria

1 total response

View All

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