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HGS Customer Care Executive Noida Reviews

Updated 29 Jan, 2024

Overall Rating

2.9/5

based on 6 reviews

Rating distribution

5

1 (16.7%)

4

2 (33.3%)

3

2 (33.3%)

2

1 (16.7%)

1

0 (0%)

Category Ratings

3.2

Job security

3.1

Work-life balance

2.9

Company culture

2.2

Promotions

1.9

Salary

1.9

Work satisfaction

1.7

Skill development

What employees say about HGS?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

100% employees reported

Flexible timing

60% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

3.7

Rated by Women

2 reviews

2.8

Rated by Men

4 reviews

HGS is rated 2.9 out of 5 stars on AmbitionBox, based on 6 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the ... Read more

HGS is rated 2.9 out of 5 stars on AmbitionBox, based on 6 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

6 reviews found

Sort by: Popular

Customer Care Executive in Noida

Full Time

·

CRO Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 28 Oct 2019

Likes

Its good for freshers . The process is well known telecom company in India. They also have business operations in other countries. The colleagues are supportive .

Job security - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Feedback and suggestions are not welcomed and some of the things takes a long time to get resolved. Due to which I don't have any answer for the clients query

Work Details

My work was to handling the query and listen the concern of the clients and provide then information and resolution.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Noida

cee Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 18 Nov 2019

Likes

nil

Dislikes

everything

Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor

Work Details

poor work

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Noida

Noida Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

1.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 20 Mar 2019

Likes

The helping nature of the senior collegues.

Job security - Good

Dislikes

It all comes through upper level management..which doesn’t provide better growth oppurtunity to executives!

Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Poor

Work Details

Theres not learning in the process.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Noida

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 01 Nov 2018

Likes

Working environment and employment benefits.

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

The growth is slow and difficult.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Customer Care Executive in Noida

bpo Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 08 Aug 2017

Likes

the work enviorment

Work satisfaction - Good

Dislikes

the politics

Salary - Bad
Job security - Bad

Work Details

it was to resolve the customer queries at one go with the tools provided and if not able to resolve them we did escalate the issues to the backened

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Read HGS Reviews based on similar designations

3.6

Customer Service Executive

(8)

Customer Care Executive in Noida

Full Time

·

Voice / Blended Department

5.0

posted on 29 Jan 2024

Employer’s Response

Hi! Thank you for taking the time to rate us. We wish you success now and always!

Overall Rating

Excellent

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HQ - Bangalore/Bengaluru, Karnataka, India
BPO
10k-50k Employees (India)
Public
Emerging Technologies

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HGS Customer Care Executive Reviews by Locations

HGS Customer Care Executive Pune Reviews
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HGS Customer Care Executive Bangalore / Bengaluru Reviews
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HGS Customer Care Executive Guntur Reviews

HGS Noida Reviews by Designations

HGS Customer Relation Officer Noida Reviews
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 HGS reviews submitted by HGS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HGS is the right company for you. 100% of employees reported the working days at H...GS as Rotational Shift. 60% employees reported the work timings at HGS as Flexible timing. Read more

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HGS Customer Care Executive Noida Reviews

HGS Office Photos

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HGS Customer Care Executive Salaries in Noida

based on 18 salaries

₹1.8 L/yr - ₹3.2 L/yr

At par with the average Customer Care Executive Salary in India

View more details

Employee Benefits for HGS Customer Care Executive Noida

Office cab/shuttle

1 total response

Child care facility

1 total response

Job/Soft skill training

2 total responses

Cafeteria

2 total responses

View All

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