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HGS Customer Care Executive Guntur Reviews

Updated 7 Mar, 2023

Overall Rating

4.0/5

based on 4 reviews

Rating distribution

5

1 (25.0%)

4

1 (25.0%)

3

2 (50.0%)

2

0 (0%)

1

0 (0%)

Category Ratings

4.3

Skill development

4.3

Promotions

4.0

Company culture

4.0

Work-life balance

3.7

Work satisfaction

3.4

Salary

3.3

Job security

What employees say about HGS?

Insights from employee reviews on AmbitionBox

Gender based rating

3.0

Rated by Women

1 reviews

4.0

Rated by Men

3 reviews

HGS is rated 4.0 out of 5 stars on AmbitionBox, based on 4 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the comp ... Read more

HGS is rated 4.0 out of 5 stars on AmbitionBox, based on 4 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

4 reviews found

Sort by: Popular

Customer Care Executive in Guntur

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 07 Mar 2023

Likes

Timely salary, good environment

Salary - Good
Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Customer dissatisfied situations

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.

Customer Care Executive in Guntur

CRO Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 13 Mar 2019

Likes

Salary timings which they gave early exactly n last date of the month or before... Pantry n maintenance of the office, friendly nature with staff etc.

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Work pressure and ER activities which they conduct only once or twice in a month

Work Details

Exciting, thrilling but at some times feeling pressure

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

Nothing

Customer Care Executive in Guntur

Retail & B2C Sales Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

3.0

Job security

5.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 01 Sep 2019

Likes

Skill development - Good
Promotions - Excellent
Company culture - Good

Dislikes

Salary - Poor

Employer’s Response

Hi! Thank you for taking the time to rate us. We wish you success now and always! We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com

Overall Rating

Average

Customer Care Executive in Guntur

Airtel process Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 24 Jun 2020

Likes

Management is good company policies but there is no growth

Dislikes

There is no growth in the company

Work Details

It's rotational shift night shifts are there

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more

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HQ - Bangalore/Bengaluru, Karnataka, India
BPO
10k-50k Employees (India)
Public
Emerging Technologies

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HGS Customer Care Executive Reviews by Locations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 HGS reviews submitted by HGS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HGS is the right company for you.

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