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HGS

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based on 6.8k Reviews

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HGS Customer Relation Officer Pune Reviews

based on 30 reviews

Updated 20 Jun, 2023

Overall Rating

4.2/5

How AmbitionBox ratings work?

Category Ratings

4.3

Skill development

4.1

Work-Life balance

4.1

Work Satisfaction

4.0

Company culture

3.9

Promotions/Appraisal

3.8

Job Security

3.8

Salary & Benefits

Top Mentions in HGS Customer Relation Officer Pune Reviews

30 reviews found

Sort by: Popular

Customer Relation Officer in Pune

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 15 Oct 2019

Likes

Work environment

Dislikes

Nothing

Work Details

Sales executive

Work days: Rotational Shift (Flexible Timings)

Customer Relation Officer in Pune

finance Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 26 Sep 2019

Likes

Bad experience very bad.

Dislikes

bad

Work Details

Work timings: Strict Timings

What people are saying about HGS

View All

Dealing with Tough Teammates

How to deal with aggressive teammates, as a Team leader my way of working is very normal and nice but I feel this niceness is costing me alot, my teammates when I don't question about their work they act normal but when I ask a about their work status they get triggered, for example one of my teammates was not logging in time while working from home and when there is no work he is going out of home without my permission when I have asked him about why he didn't inform he got angry and talked to me in very high tone, I felt my niceness is costing me alot, I feel I have to be very taught like other TLs, I felt very bad how he spoke to me, do others also face these kind of issue, please give me some suggestions.

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Customer Relation Officer in Pune

Sal pl prime Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 18 Apr 2019

Likes

I like about manager coordination

Dislikes

I don't like tl behaviour

Work Details

Hectic

Work days: Monday to Saturday (Strict Timings)

Customer Relation Officer in Pune

Cro Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 25 Feb 2019

Likes

Nice company employees and seniors are really supported

Dislikes

Nothing

Work Details

My work experience in hgs is excellent

Work days: Monday to Saturday (Strict Timings)

Customer Relation Officer in Pune

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

4.0

Work-Life Balance

posted on 08 Mar 2019

Likes

Na

Dislikes

Na

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Relation Officer in Pune

Banking Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 10 Jan 2019

Likes

None

Dislikes

None

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Relation Officer in Pune

Mnp prepaid Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 26 Jul 2018

Likes

Execellent atmosphere.

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

You are reading trusted reviews. Keep reading to find out more about HGS.

Customer Relation Officer in Pune

Customer Service Desk Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 12 Jan 2022

Likes

There is nothing to like about this company as it does not respect its employees and promotions are given on like dislike basis.

Dislikes

Promotion, package, work environment, incentives, shift timings, transport

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com

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Customer Relation Officer in Pune

Customer service Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 22 Mar 2019

Likes

It's good to work over there I found lots of fun

Dislikes

Nice work place

Customer Relation Officer in Pune

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 27 Jun 2018

Likes

Working culture

Dislikes

Nothing

Work Details

My work was not so though.i enjoyed my job in Hinduja global solutions

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Tell us how to improve this page.

HGS Customer Relation Officer Reviews by Locations

HGS Pune Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 30 HGS reviews submitted by HGS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HGS is the right company for you. 41% of employees reported the working days at H...Read more

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HGS Reviews >
HGS Customer Relation Officer Pune Reviews

Gender Based Ratings for HGS Customer Relation Officer Pune

based on 29 reviews

Rated 3.9 for Company Culture and 3.9 for Work Satisfaction

Rated 4.4 for Skill Development and 4.1 for Work-Life Balance

Working Days for HGS Customer Relation Officer Pune

based on 30 reviews

Monday to Saturday

41%

Rotational Shift

40%

Alternate Saturday off

14%

Other

5%

Work Timings for HGS Customer Relation Officer Pune

based on 30 reviews

Flexible timing

Strict (9.30am - 6.30pm)

Strict (9.30am - 7.30pm)

54%

13%

8%

25% employees reported other strict timings

Shift Timings for HGS Customer Relation Officer Pune

based on 30 reviews

Day shift

100%

Business Travel for HGS Customer Relation Officer Pune

based on 30 reviews

Within city

59%

No travel

29%

International travel

6%

Within country

6%

HGS Customer Relation Officer Salaries in Pune

based on 72 salaries

₹1 L/yr - ₹4 L/yr

18% less than the average Customer Relation Officer Salary in India

View more details

Employee Benefits for HGS Customer Relation Officer Pune

Office cab/shuttle

1 total response

Health insurance

1 total response

Job/Soft skill training

4 total responses

Cafeteria

2 total responses

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