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Engaged Employer

HGS

Compare

3.9

based on 6.8k Reviews

Filter reviews by

HGS Customer Service Executive Reviews

based on 4 reviews

Updated 18 Jun, 2024

Overall Rating

3.6/5

How AmbitionBox ratings work?

Category Ratings

3.9

Skill development

3.8

Job Security

3.6

Work Satisfaction

3.5

Company culture

3.5

Work-Life balance

3.1

Salary & Benefits

2.8

Promotions/Appraisal

Top Mentions in HGS Customer Service Executive Reviews

4 reviews found for "appraisal"

Return to all reviews

Customer Service Executive in Navi Mumbai

Full Time

Finance & Accounting - Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

5.0

Skill Development

1.0

Company Culture

5.0

Work Satisfaction

1.0

Salary & Benefits

5.0

Job Security

2.0

Work-Life Balance

posted on 18 Jun 2024

Likes

Working Environment

Dislikes

Opportunity, Appraisal,Salary Increment

Employer’s Response

Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com

Customer Service Executive in Greater Noida

Banking Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 01 Sep 2022

Likes

Good working environment and good salary

Dislikes

No appraisal and increment si far

Work Details

Work days: Rotational Shift (Flexible Timings)

Employer’s Response

Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com

Customer Service Executive in Thane

Aditya Birla capital (DA) Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

5.0

Work-Life Balance

posted on 31 Oct 2019

Likes

Environment is good

Dislikes

Appraisal is not good I'm not satisfied with that .

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Durgapur

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 26 May 2022

Likes

HR policy is excellent, Appraisals are fair

Work Details

Work days: Rotational Shift (Flexible Timings)

Employer’s Response

Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving toward success and we are glad that you see the value in it as well! We wish you all the best:)

Top trending discussions

View All

Career Growth

a system engineer

New Job Anxiety?

Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety

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People also ask about HGS's Customer Service Executives

Is HGS a good place to work for Customer Service Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 4 employee reviews, it's clear that most customer service executives have an average experience working at HGS. Skill development holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about skill development and career growth on AmbitionBox.

Does HGS pay their Customer Service Executives well?

According to AmbitionBox reviews, HGS customer service executives rate their salary and benefits at 3.1 out of 5, based on 4 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HGS's customer service executives salaries here and to read reviews specifically about salary and benefits at HGS for customer service executives, click here.

How is the work culture at HGS for Customer Service Executives?

Work culture at HGS for customer service executives is rated 3.5 out of 5 by 4 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at HGS for customer service executives, click here.

How is the job security at HGS for Customer Service Executives?

Based on 4 reviews on AmbitionBox, HGS's customer service executives rate job security at 3.8 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at HGS for customer service executives, click here.

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HGS Customer Service Executive Reviews by Locations

HGS Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 HGS reviews submitted by HGS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HGS is the right company for you. 43% of employees reported the working days at HG...Read more