Reviews

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by HGS Team. If you also belong to the team, you can get access from here

HGS Verified Tick

Compare button icon Compare button icon Compare
3.9

based on 6.8k Reviews

Filter reviews by

HGS Customer Service Executive Reviews

based on 89 reviews
Updated 14 Sep, 2024

Overall Rating

3.6/5
How AmbitionBox ratings work?

Category Ratings

3.9

Skill development

3.8

Job Security

3.6

Work Satisfaction

3.5

Company culture

3.5

Work-Life balance

3.2

Salary & Benefits

2.8

Promotions/Appraisal

Top Mentions in HGS Customer Service Executive Reviews

89 reviews found

Sort by: Popular

Similar companies for Customer Service Executive

View All
WNS Reviews
3.2
 • 62 Reviews
Teleperformance Reviews
3.5
 • 1.8k Reviews
Concentrix Corporation Reviews
3.9
 • 928 Reviews
Genpact Reviews
4.1
 • 32 Reviews
Tech Mahindra Reviews
3.4
 • 775 Reviews
TCS Reviews
3.8
 • 175 Reviews
Infosys Reviews
4.5
 • 8 Reviews
HCLTech Reviews
4.1
 • 115 Reviews
Accenture Reviews
3.7
 • 106 Reviews
iEnergizer Reviews
4.4
 • 1.5k Reviews
View more

View More

Logo
You are reading trusted reviews. Keep reading to find out more about HGS.

Discover interview dos and don'ts from real experiences

Top trending discussions

View All
Career Advice
2w (edited)
projectenginer
Verified Icon
·
works at
Enventure Enginering
I’m 27, I’m looking for Career transition
Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI
Got a question about HGS?
Ask anonymously on communities.
More about working at HGS

People also ask about HGS's Customer Service Executives

Is HGS a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 89 employee reviews, it's clear that most customer service executives have an average experience working at HGS. Skill development holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about skill development and career growth on AmbitionBox.
Does HGS pay their Customer Service Executives well?
According to AmbitionBox reviews, HGS customer service executives rate their salary and benefits at 3.2 out of 5, based on 89 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HGS's customer service executives salaries here and to read reviews specifically about salary and benefits at HGS for customer service executives, click here.
How is the work culture at HGS for Customer Service Executives?
Work culture at HGS for customer service executives is rated 3.5 out of 5 by 89 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at HGS for customer service executives, click here.
How is the job security at HGS for Customer Service Executives?
Based on 89 reviews on AmbitionBox, HGS's customer service executives rate job security at 3.8 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at HGS for customer service executives, click here.

Tell us how to improve this page.

HGS Customer Service Executive Reviews by Locations

HGS Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 89 HGS reviews submitted by HGS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HGS is the right company for you. 43% of employees reported the working days at H...GS as Rotational Shift. 63% employees reported the work timings at HGS as Flexible timing. Read more

Gender Based Ratings for HGS Customer Service Executive

based on 81 reviews
2.9
Rated by 28 Women

Rated 3.5 for Skill Development and 3.5 for Job Security

women
4.4
Rated by 53 Men

Rated 4.4 for Skill Development and 4.3 for Company Culture

men

Working Days for HGS Customer Service Executive

based on 89 reviews
Rotational Shift
43%
Monday to Saturday
31%
Monday to Friday
16%
Other
6%
Alternate Saturday off
4%

Work Timings for HGS Customer Service Executive

based on 89 reviews
Flexible timing
Strict (10am - 7pm)
Strict (4pm - 1am)
63%
4%
4%
29% employees reported other strict timings

Shift Timings for HGS Customer Service Executive

based on 89 reviews
Day shift
Night shift
75%
25%

Business Travel for HGS Customer Service Executive

based on 89 reviews
No travel
54%
Within city
40%
International travel
3%
Within country
3%
HGS Customer Service Executive Salary
based on 239 salaries
₹1 L/yr - ₹5 L/yr
13% less than the average Customer Service Executive Salary in India
View more details
Employee Benefits for HGS Customer Service Executive
cab
Office cab/shuttle
2 total responses
healthInsurance
Health insurance
4 total responses
childCareBenefits
Child care facility
2 total responses
softskill
Job/Soft skill training
4 total responses
+2 more benefits
Compare HGS with

WNS

3.4
Compare

Teleperformance

3.9
Compare

Concentrix Corporation

3.8
Compare

Genpact

3.9
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
write
Rate your company