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Magus Customer Dialog

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based on 403 Reviews

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Magus Customer Dialog Kolkata Reviews

Updated 13 Dec, 2023

Overall Rating

4.4/5

based on 34 reviews

Rating distribution

5

17 (50.0%)

4

5 (14.7%)

3

8 (23.5%)

2

2 (5.9%)

1

2 (5.9%)

Category Ratings

4.4

Skill development

4.0

Company culture

3.8

Work satisfaction

3.7

Work-life balance

3.6

Salary

3.6

Promotions

3.3

Job security

What employees say about Magus Customer Dialog?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

45% employees reported

Flexible timing

80% employees reported

No travel

52% employees reported

View more detailed insights

Gender based rating

4.1

Rated by Women

7 reviews

4.0

Rated by Men

22 reviews

Magus Customer Dialog is rated 4.4 out of 5 stars on AmbitionBox, based on 34 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction ... Read more

Magus Customer Dialog is rated 4.4 out of 5 stars on AmbitionBox, based on 34 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

34 reviews found

Sort by: Popular

Assistant Manager Administrator in Kolkata

Full Time

·

Administration Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 08 Oct 2020

Likes

I am very much happy to work with this company. Overall experience is good such as work culture, company policies and benefits.

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

NA

Work Details

Good

Work timings: Strict Timings

Work related travel: This is a desk job.

System Executive in Kolkata

Full Time

·

Hardware Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 12 May 2018

Likes

Very positive place to work however office politics and pnpc may effect mentally.

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

PNPC and official politics.

Work Details

Being an IT team member I have learnt numerous things. With care of senior and colougue it is awesome experience. All are in a friendly atmosphere. Salary paying time is more than splendid from other same rated company.

Work days: Rotational Shift (Flexible Timings)

HR Executive in Kolkata

Full Time

·

HR Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Nov 2018

Likes

Loved everything. Team, culture, environment etc

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Company stability

Work Details

Very exiting and versatile..

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Top Magus Customer Dialog Interview Questions

asked in Sales Executive interview

Q1. Are women safe in delhi

View answer (1)

asked in Executive at 24/7 interview

Q2. Tell me something about internet

View answers (2)

CDE in Kolkata

Full Time

·

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

1.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 25 Aug 2019

Likes

Yes I like to work in magus pvt.

Skill development - Good
Company culture - Excellent

Dislikes

Yes I like to work in magus.

Job security - Poor
Promotions - Bad

Work Details

I have got many thing from magus.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Assistant Manager Operations in Kolkata

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Feb 2023

Likes

Work life balance

Company culture - Good
Work-life balance - Good

Dislikes

Poor pay, no growth opportunity

Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Read Magus Customer Dialog Kolkata Reviews based on designations

4.4

Customer Care Executive

(4)

Corporate Trainee in Kolkata

Full Time

·

West Bengal Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 08 Sep 2019

Likes

No Thanks

Work-life balance - Good

Dislikes

No Thanks

Promotions - Poor

Work Details

Good company

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Know more about Magus Customer Dialog Kolkata

Senior Customer Service Executive in Kolkata

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Sep 2021

Likes

It was my first job.I was truly satisfied by the security n job culture they offered the freshers.My hard work has been always acknowledged by good reviews n accolades.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing such....I enjoyed working there.

Work Details

Right now I m a home maker.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Magus Customer Dialog.

Senior Executive in Kolkata

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

2.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

1.0

Work-life balance

posted on 29 Jul 2020

Likes

I am very certified on company for my work. I had got so more culture,skill development through company.

Salary - Good
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent

Dislikes

Good

Job security - Poor
Work-life balance - Bad

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Medical Coder in Kolkata

Business Process Quality Department

1.0

Overall Rating

1.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Mar 2019

Likes

Overall good

Salary - Good
Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

Good

Work Details

Work days: Monday to Saturday (Flexible Timings)

Trainer in Kolkata

Corporate Training Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 26 Feb 2018

Likes

Yes it was when i join.But now a days its not due to so many reason.Now Work enviroment is not there at all.When i was join that time many oportunity to growth was there.But now no growth,no job satiafection,no salary n most important no job security is there.Previously n now in between this huge changes was there in company.It wasreally a good place to work thats the reason was work for so long time....Read More

Work-life balance - Good

Dislikes

Job Security Salary n Growth Politics Work Environment Behavior These all are the reason...

Salary - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Kolkata

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 24 Sep 2018

Dislikes

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Work-life balance - Bad

Overall Rating

Good

Senior Executive in Kolkata

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

5.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 01 Oct 2019

Likes

Salary

Skill development - Excellent
Work-life balance - Good

Dislikes

job security

Salary - Bad
Job security - Bad
Promotions - Bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Team Leadership in Kolkata

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Jan 2019

Likes

Work environment

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work life balance

Work Details

It was a telecom sector . It felt with operator Airtel

Work timings: Flexible Timings

Work related travel: This is a desk job.

Desktop Support Engineer in Kolkata

IT Network Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 01 Feb 2019

Likes

Nothing

Skill development - Good

Dislikes

Nothing

Salary - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work timings: Flexible Timings

Deputy Quality Training Manager in Kolkata

Business Process Quality Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 29 Jan 2019

Likes

Clients

Skill development - Good

Dislikes

Work Culture

Job security - Bad
Promotions - Bad
Company culture - Poor

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country.

Team Lead Operations in Kolkata

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

4.0

Skill development

1.0

Job security

1.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Sep 2017

Likes

The company is a open to innovation. When I was entered in magus I was zero but this company made me hero. Ready it was awesome place and good work environment. But for some of senior people company is going for defame. They are running family business and for securing theire job they are firing to needy people who people can give more revenue to company .

Skill development - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Some people are working there who doesn't knowledge how run process but they are running family business for that only company is lossing the revenue .

Salary - Bad
Job security - Bad
Promotions - Bad

Work Details

I was taking care of Rhd process. My team strength was 20. Team performance monitoring was my kra

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

IT Executive in Kolkata

IT Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 12 Mar 2018

Likes

My IT team

Dislikes

Management

Salary - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

IT executive

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Trainer in Kolkata

Corporate Training Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 May 2018

Likes

Environment was very good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Saturday

Customer Care Executive in Kolkata

Televerification Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 27 Jul 2018

Likes

My frist job career start From magus i Love my magus forever i Never forget The company ..

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

No

Work Details

GoOd company nd mangement is good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Agent in Kolkata

Cce Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

5.0

Skill development

2.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 29 Apr 2019

Likes

Ok

Skill development - Excellent

Dislikes

Ok

Salary - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor

Top trending discussions

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I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more

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More about working at Magus Customer Dialog

HQ - Pune, Maharashtra, India
BPO
51-200 Employees (India)
IT Services & Consulting

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Magus Customer Dialog Customer Care Executive Kolkata Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 34 Magus Customer Dialog reviews submitted by Magus Customer Dialog employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Magus Customer Dialog is the right company for you. ... 45% of employees reported the working days at Magus Customer Dialog as Monday to Saturday. 80% employees reported the work timings at Magus Customer Dialog as Flexible timing. Read more

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Magus Customer Dialog Salaries in Kolkata

Staff Nurse 4 salaries	Unlock ₹1.8 L/yr - ₹3.1 L/yr
Clinical Data Manager 4 salaries	Unlock ₹2.7 L/yr - ₹3.5 L/yr
Team Lead 3 salaries	Unlock ₹1.2 L/yr - ₹2 L/yr
Quality Head 3 salaries	Unlock ₹2.1 L/yr - ₹3 L/yr
Assistant Manager Administrator 3 salaries	Unlock ₹4.1 L/yr - ₹4.2 L/yr

Explore more salaries

Employee Benefits at Magus Customer Dialog Kolkata

Job/Soft skill training

1 total response

Cafeteria

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

View All

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