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Magus Customer Dialog

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based on 403 Reviews

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Magus Customer Dialog Pune Reviews

Updated 12 Mar, 2023

Overall Rating

1.9/5

based on 18 reviews

Rating distribution

5

7 (38.9%)

4

1 (5.6%)

3

3 (16.7%)

2

2 (11.1%)

1

5 (27.8%)

Category Ratings

2.5

Company culture

2.2

Job security

2.2

Promotions

2.2

Work satisfaction

1.9

Skill development

1.8

Salary

1.5

Work-life balance

What employees say about Magus Customer Dialog?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

29% employees reported

Flexible timing

29% employees reported

No travel

53% employees reported

View more detailed insights

Gender based rating

1.3

Rated by Women

5 reviews

2.8

Rated by Men

8 reviews

Magus Customer Dialog is rated 1.9 out of 5 stars on AmbitionBox, based on 18 company reviews.This rating reflects a below average employee experience, indicating poor satisfac ... Read more

Magus Customer Dialog is rated 1.9 out of 5 stars on AmbitionBox, based on 18 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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18 reviews found

Sort by: Popular

B.P.O in Pune

Full Time

·

B Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 13 Sep 2021

Likes

Nothing

Dislikes

The staff is useless and the atmosphere is not good to work

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Borring

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Employee Benefits

No facilities are able

Customer Care Executive in Pune

Full Time

·

Retail & B2C Sales Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

4.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 12 Mar 2023

Likes

Good for fresher.

Job security - Good

Dislikes

Salary and incentives

Salary - Poor
Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Tele Caller in Pune

Telecommunication Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 30 Nov 2021

Likes

It's bpo there target base job and their team leader played third class politics with their employees

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Ok

Work timings: Strict Timings

Work related travel: This is a desk job.

Top Magus Customer Dialog Interview Questions

asked in Sales Executive interview

Q1. Are women safe in delhi

View answer (1)

asked in Executive at 24/7 interview

Q2. Tell me something about internet

View answers (2)

Employee Relations Executive in Pune

Retail & B2C Sales Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

1.0

Work-life balance

posted on 06 Jan 2020

Likes

. Good natur,good behavior of all staff,good help

Job security - Good
Work satisfaction - Good
Company culture - Good

Dislikes

The work pressure is very high.

Work-life balance - Bad

Work Details

There are very good work

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

BPO Executive in Pune

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 05 Mar 2021

Likes

Nothing

Dislikes

Partially

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Average

Work timings: Strict Timings

Work related travel: This is a desk job.

Employee Benefits

Nothing

Read Magus Customer Dialog Pune Reviews based on designations

3.3

Customer Care Executive

(4)

Telecaller in Pune

Pu Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

1.0

Work-life balance

posted on 07 Apr 2022

Likes

Very nice cumpny

Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

4 years

Salary - Poor
Work-life balance - Bad

Work Details

4 yeras

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Know more about Magus Customer Dialog Pune

Process Trainer in Pune

Corporate Training Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 31 Mar 2019

Likes

Nothing

Dislikes

Internal politics, No space parking, no space for canteen. Associates do lunch on their desk. HR is supreme power there. You can't go against them if you work for long time. If u highlight any fault of HR regarding recruitment process, HR team find out your faults in your work. And they force to resign you. It is the worst company. If employee don't perform, so they asked him to leave the company. There is no PIP (Performance Improvement Policy). HR policies aren't being followed there....Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Boring, Stressful, Not supporting

Work days: Monday to Saturday (Strict Timings)

You are reading trusted reviews. Keep reading to find out more about Magus Customer Dialog.

Team Lead Operations in Pune

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 06 May 2018

Likes

Poor mangment

Dislikes

Women oriented company

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Boring

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Engineer Trainee in Pune

IT Network Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 05 Feb 2019

Likes

Salary - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Overall Rating

Excellent

Agent in Pune

Retaintion Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 16 May 2018

Likes

Magus is a good workplace for freshers, we can devolop our skills. All staff is helpful.

Skill development - Good
Job security - Good
Company culture - Good

Dislikes

Growth is slow. The work pressure is very high. Target based job.

Promotions - Poor
Work-life balance - Poor

Work Details

Speaking,Retain to customer and convenience for recharge

Work timings: Flexible Timings

Work related travel: This is a desk job.

Team Lead Operations in Pune

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Jan 2019

Likes

Overall very gud

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No

Work Details

Very good

Work days: Rotational Shift (Flexible Timings)

Customer Care Executive in Pune

CDE Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Jul 2019

Likes

Experience

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Time extend

Data Analyst in Pune

Cce Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Dec 2018

Likes

Very friendly working place

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing I enjoyed my work over there

Work Details

Work days: Alternate Saturday off

Customer Care Executive in Pune

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 27 Jun 2017

Dislikes

Salary - Bad
Job security - Poor
Promotions - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within Country.

Customer Care Executive in Pune

Cce Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 20 Sep 2017

Likes

Friendly environment

Skill development - Good

Dislikes

Pressure

Salary - Poor
Job security - Poor
Work satisfaction - Poor

Work Details

Cce

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Team Lead Operations in Pune

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 14 Sep 2017

Likes

If I write about Magus that is very good company. We have familiar environment with all departments. Every organization is having pressure. Bit pressure but achievable if we plan from first day of month.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Just only one thing that is cafeteria is not spacious.

Work Details

I feel excited at the time of work. Because there are lot of activities goes on floor.

Work timings: Strict Timings

Work related travel: This is a desk job.

Call Center Executive in Pune

Cde Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 22 Oct 2018

Likes

This company is workhard company...is good company

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Salary issue

Work Details

Work days: Rotational Shift (Strict Timings)

Telecaller in Pune

CDE Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Oct 2019

Likes

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Excellent

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HQ - Pune, Maharashtra, India
BPO
51-200 Employees (India)
IT Services & Consulting

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Magus Customer Dialog Reviews by Locations

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Magus Customer Dialog Pune Reviews by Designations

Magus Customer Dialog Customer Care Executive Pune Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 18 Magus Customer Dialog reviews submitted by Magus Customer Dialog employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Magus Customer Dialog is the right company for you. ... 29% of employees reported the working days at Magus Customer Dialog as Rotational Shift. 71% employees reported the work timings at Magus Customer Dialog as Strict timing. Read more

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Magus Customer Dialog Salaries in Pune

Telecaller 4 salaries	Unlock ₹1 L/yr - ₹3 L/yr
BPO Executive 3 salaries	Unlock ₹1.1 L/yr - ₹1.2 L/yr
Senior Telecaller 2 salaries	Unlock ₹0.9 L/yr - ₹1.2 L/yr
Sales Executive 2 salaries	Unlock ₹1.4 L/yr - ₹1.5 L/yr
IT Executive 2 salaries	Unlock ₹1.8 L/yr - ₹2.4 L/yr

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Employee Benefits at Magus Customer Dialog Pune

Health insurance

1 total response

Job/Soft skill training

2 total responses

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

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