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Athena BPO Customer Service Executive Reviews

based on 130 reviews
Updated 10 Dec, 2024

Overall Rating

3.1/5
How AmbitionBox ratings work?

Category Ratings

3.2

Skill development

3.0

Company culture

3.0

Work Satisfaction

2.8

Job Security

2.8

Work-Life balance

2.7

Salary & Benefits

2.4

Promotions/Appraisal

Top Mentions in Athena BPO Customer Service Executive Reviews

130 reviews found

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People also ask about Athena BPO's Customer Service Executives

Is Athena BPO a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 130 employee reviews, it's clear that most customer service executives have an average experience working at Athena BPO. Skill development holds the highest rating at 3.2, while career growth is rated the lowest amongst all factors at 2.4. Read reviews about skill development and career growth on AmbitionBox.
Does Athena BPO pay their Customer Service Executives well?
According to AmbitionBox reviews, Athena BPO customer service executives rate their salary and benefits at 2.7 out of 5, based on 130 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Athena BPO's customer service executives salaries here and to read reviews specifically about salary and benefits at Athena BPO for customer service executives, click here.
How is the work culture at Athena BPO for Customer Service Executives?
Work culture at Athena BPO for customer service executives is rated 3.0 out of 5 by 130 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Athena BPO for customer service executives, click here.
How is the job security at Athena BPO for Customer Service Executives?
Based on 130 reviews on AmbitionBox, Athena BPO's customer service executives rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Athena BPO. To read reviews about job security at Athena BPO for customer service executives, click here.

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Gender Based Ratings for Athena BPO Customer Service Executive

based on 117 reviews
3.6
Rated by 38 Women

Rated 3.7 for Skill Development and 3.4 for Work Satisfaction

women
2.9
Rated by 79 Men

Rated 2.9 for Skill Development and 2.8 for Company Culture

men

Working Days for Athena BPO Customer Service Executive

based on 130 reviews
Monday to Saturday
66%
Rotational Shift
21%
Monday to Friday
7%
Alternate Saturday off
3%
Other
3%

Work Timings for Athena BPO Customer Service Executive

based on 130 reviews
Flexible timing
Strict (9.30am - 7pm)
Strict (9am - 7pm)
34%
17%
9%
40% employees reported other strict timings

Shift Timings for Athena BPO Customer Service Executive

based on 130 reviews
Day shift
100%

Business Travel for Athena BPO Customer Service Executive

based on 130 reviews
No travel
65%
Within city
30%
Within country
4%
Within the city
1%
Athena BPO Customer Service Executive Salary
based on 387 salaries
₹1 L/yr - ₹3.5 L/yr
28% less than the average Customer Service Executive Salary in India
View more details
freemeal
Free meal
2 total responses
cab
Office cab/shuttle
1 total response
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
1 total response
+3 more benefits
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