Athena BPO is rated
3.1 out of 5 stars on
AmbitionBox, based on 130 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Athena BPO is rated
3.1 out of 5 stars on
AmbitionBox, based on 130 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Athena BPO Customer Service Executive Reviews
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130 reviews found
Sort by:
Popular
Customer Service Executive in
Na
Administration Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Mar 2021
Likes
Only the security do their job perfectly...
Dislikes
Worst manager's...no professionalism...Manager's are tend to enter in your personal life (Citibank process)...they have the best process although the staffing is worst pathetic... manager's uses slang language on floor...
Work Details
Pathetic
Customer Service Executive in
Chandiwali
Bpo Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 May 2022
Likes
Athena is a good company for fresher or experience ..
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Mumbai
Finance Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 31 Jul 2019
Likes
Average
I don't have word's to described anything positive about this organization
Dislikes
Work pressures is too high
Work Details
Generally my work was all about to sale credit card
On outbound
And generate leads
Work days: Monday to Saturday
(Strict Timings)
Customer Service Executive in
Mumbai
Chandivali Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 16 Aug 2021
Likes
Good work environment and culture
Customer Service Executive
Customer service Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 28 Nov 2018
Likes
It is good place for the fresher to learn the working of the bpo and gain some quality experience.
Dislikes
They give less salary. They have there own matrix in regard of the salary structure. Even though client increase the billing amt but they do not pass the monetary benefit to employees.
Work Details
I was expected to get the feedback of the customer's who have ralated low in the feedback sms regarding the service or complaint
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Executive in
Mumbai chandivali
Business Process Outsourcing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 15 Apr 2021
Likes
Athena BPOs AOP Mrs jaya is very cheap & she cuts the salary every month
Dislikes
Salary is not getting properly
Work Details
Cheap
Work days: Monday to Saturday
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Athena BPO.
Customer Service Executive in
Bangalore / Bengaluru
Basically the best part of this bpo is friendly environment the teammates, the trainer, the hr, and the quality team shifts time are preferable week off given as per the employee need no one force to take week off my overall six months in athena bpo was totally rocking missing athena bpo ☺
Dislikes
Nothing
Work Details
My work at athena bpo was amazing
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Mumbai
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Mar 2019
Likes
All are best
Dislikes
Environment
Work Details
I Given my Hundred percent on this bpo line I also got best employee in the cpm
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Mumbai
Customer executive Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Aug 2018
Likes
Career growth
Dislikes
Politics on salary basis
Work Details
It was exciting to wrk at athena bpo
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Service Executive in
Mumbai
Parson loan Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 10 Mar 2018
Likes
Excellent experience with Athena BPO
Dislikes
Naice
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Customer Service Executive in
Mumbai
Dealer helpline Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 20 Apr 2019
Likes
Only wroking
Dislikes
Not be appreciated they find all time monthly one two mistake to remind.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Mumbai
Citi pl Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 May 2018
Likes
Culture
Dislikes
Not noticed
Customer Service Executive in
Chennai
Flight & Airport Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 04 Nov 2018
Likes
Salery
Dislikes
Career growth
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Customer Service Executive
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Dec 2018
Likes
No
Dislikes
Non
Work Details
Work days: Monday to Saturday
(Strict Timings)
Customer Service Executive in
Mumbai
Loan Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Feb 2018
Overall Rating
Customer Service Executive in
Mumbai
Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Jan 2019
Likes
Good
Dislikes
Tamil
Work Details
Work timings: Flexible Timings
Customer Service Executive in
Chennai
Customer service executive Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 08 Aug 2017
Likes
I really enjoyed Andromeda ...Again I ready to work in andromeda
Dislikes
Nothing
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Symphony
Inbound Process Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Jul 2022
Likes
Learn How to speak with people.
Dislikes
Late Salary, Less Salary, Some Times Don't credit Salary.
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
People also ask about Athena BPO's Customer Service Executives
Is Athena BPO a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 130 employee reviews, it's clear that most customer service executives have an average experience working at Athena BPO. Skill development holds the highest rating at 3.2, while career growth is rated the lowest amongst all factors at 2.4. Read reviews about skill development and career growth on AmbitionBox.
Does Athena BPO pay their Customer Service Executives well?
According to AmbitionBox reviews, Athena BPO customer service executives rate their salary and benefits at 2.7 out of 5, based on 130 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Athena BPO's customer service executives salaries here and to read reviews specifically about salary and benefits at Athena BPO for customer service executives, click here.
How is the work culture at Athena BPO for Customer Service Executives?
Work culture at Athena BPO for customer service executives is rated 3.0 out of 5 by 130 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Athena BPO for customer service executives, click here.
How is the job security at Athena BPO for Customer Service Executives?
Based on 130 reviews on AmbitionBox, Athena BPO's customer service executives rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Athena BPO. To read reviews about job security at Athena BPO for customer service executives, click here.
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