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Athena BPO

Compare

3.2

based on 729 Reviews

Video summary

About
Reviews
729
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2.8k
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Athena BPO Customer Service Executive Mumbai Suburban Reviews

Updated 3 Apr, 2025

Overall Rating

2.5/5

based on 9 reviews

Rating distribution

2 (22.2%)

1 (11.1%)

3 (33.3%)

0 (0%)

3 (33.3%)

Category Ratings

3.2

Skill development

3.1

Company culture

2.7

Work satisfaction

2.6

Salary

2.5

Work-life balance

2.3

Promotions

2.0

Job security

What employees say about Athena BPO?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

100% employees reported

Flexible timing

33% employees reported

No travel

83% employees reported

View more detailed insights

Gender based rating

3.9

Rated by Women

3 reviews

2.3

Rated by Men

5 reviews

Athena BPO is rated 2.5 out of 5 stars on AmbitionBox, based on 9 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with ... Read more

Athena BPO is rated 2.5 out of 5 stars on AmbitionBox, based on 9 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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9 reviews found

Sort by: Popular

Customer Service Executive in Mumbai Suburban

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 03 Apr 2025

Likes

Salary - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Overall Rating

Customer Service Executive in Mumbai Suburban

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 22 Oct 2023

Likes

You Can Improve Your Communication Skills And Can Learn About Credit Cards And Other Types Of Loan

Skill development - Good

Dislikes

Work Environment Is Very Unprofessional Managers Are Very Rude And Unethical

Job security - Bad
Promotions - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Mumbai Suburban

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 25 Mar 2023

Likes

Environment of floor is good

Dislikes

Any time remove from process or company without informing

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Customer Service Executive in Mumbai Suburban

Full Time

Powai Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 04 Jan 2023

Likes

Some are Good person and team leader is good

Dislikes

They never encouraged to other dept or a person to what you want and I don't like to those companies who are not encourage to own employees and about time it's not a fix time to leave it's one thing is there reach on time but leave Time is not fixed

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Executive in Mumbai Suburban

Full Time

Retail & B2C Sales Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 29 Jun 2022

Likes

All good environment is ok

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Support staff is work in terms of tl and managers

Work Details

Good

Work related travel: This is a desk job.

Customer Service Executive in Mumbai Suburban

Customer Service & Sales Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 Mar 2022

Likes

Only agents are good

Dislikes

Both Team leaders and manager use abusing language to there's agents and no one is help to each other I've worst experience with team leader and manager they just shouting on agent's no understanding no support from manager and team leaders

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Not good

Work days: Monday to Saturday (Strict Timings)

Customer Service Executive in Mumbai Suburban

CSA Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 15 Jul 2021

Likes

I like the faculty and canteen facility

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Athena BPO.

Customer Service Executive in Mumbai Suburban

Bpo sector Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 03 Aug 2021

Likes

In athena bpo learn lot of thing.you can improve your skill and confidance.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Everything is goog.no one thing dislike

Work Details

All over is good

Work timings: Strict Timings

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Service Executive in Mumbai Suburban

Full Time

Telecom Department

1.0

posted on 25 Jan 2024

Overall Rating

Return to all reviews

Top trending discussions

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Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you

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More about working at Athena BPO

HQ - Mumbai, Maharashtra, India
BPO
201-500 Employees (India)

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Athena BPO Customer Service Executive Reviews by Locations

Athena BPO Customer Service Executive Mumbai Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 Athena BPO reviews submitted by Athena BPO employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Athena BPO is the right company for you. 100% of employees reported ...the working days at Athena BPO as Monday to Saturday. 67% employees reported the work timings at Athena BPO as Strict timing. Read more