Zolve Tele Marketing Executive Interview Questions, Process, and Tips

Grammar and logical reasoning test.

Q1. Can you please introduce yourself?
Ans. 
I am a dedicated and experienced Customer Care Executive with a passion for providing excellent service and resolving customer issues.
• Experienced in handling customer inquiries and complaints

• Skilled in communication and problem-solving

• Proficient in using CRM systems and other customer service tools
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Q2. Work experience
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Q1. Asked process related knowledge
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Q1. Discussion with the manager related to the present and previous job function.
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Manager and one level above manager had discussion with my on why you want this job , why you are leaving current organization and want to join this organization. This type of questions were asked and discussion was of almost 30-40 minutes.

Q1. Salary Discussion with respect to the current salary.
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Q1. Self introduction Which is the last movie you have seen then tell the story in short.
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Q2. How was your school life
Ans. 
My school life was a mix of academic challenges, extracurricular activities, and lifelong friendships.
• I excelled in subjects like mathematics and science, often participating in competitions and winning prizes.

• I was actively involved in various clubs and societies, such as the debate club and the school choir.

• I formed strong bonds with my classmates and teachers, creating a supportive and enjoyable learning environment...read more
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Q3. Your previous experience
Ans. 
I have 3 years of experience in customer service roles.
• Worked as a Customer Service Representative at XYZ Company for 2 years

• Handled customer inquiries, complaints, and provided solutions

• Received positive feedback from customers for excellent service

• Trained new team members on customer service best practices

• Implemented a new customer feedback system to improve service quality
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Q4. Which is the last movie you have seen. Tell the story in short.
Ans. 
The last movie I watched was 'The Shawshank Redemption'.
• The movie is based on a Stephen King novella and is set in a prison.

• It tells the story of Andy Dufresne, a banker who is wrongly convicted of murder and sentenced to life in Shawshank State Penitentiary.

• Andy forms a friendship with Red, an inmate who helps him navigate prison life.

• Throughout the movie, Andy works towards his ultimate goal of escaping from Shawshan...read more
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Q5. Later you will for the 2nd HR . He may ask few questions relating you.
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Q1. 5 linux commands
Ans. 
5 commonly used Linux commands
• ls - list directory contents

• cd - change directory

• pwd - print working directory

• mkdir - make directory

• rm - remove files or directories
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Q2. JOINS SQL query
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Q1. Introduction yourself
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Q2. Process related questions that's all
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Q1. Java 8 questions along with solving a Hashing question
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Questions on SQL and Problem solving

Q1. Why this role and salary discussion
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Javascript,html, CSS and MySQL

Q1. Basic NodeJs and MySQL questions,scenario-based technical questions and basic interview questions
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Q2. What is an event loop, The second highest from the table
Ans. 
An event loop is a programming construct that waits for and dispatches events or messages in a program.
• Event loop is commonly used in asynchronous programming to handle tasks like I/O operations without blocking the main thread.

• It continuously checks for events in a queue and processes them one by one.

• Examples of event loops include Node.js event loop for handling asynchronous operations in JavaScript.

• Event loop helps ...read more
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Q1. Basic nodejs and SQL queries question
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Q1. Basic interview question and technology based
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Hacker earth , Rest api consuming and filtering response . 2 question

Q1. L1 Technical of 1 hour - Java , Spring Boot, OOPs
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Q2. JAVA 8 Features , OOPs Concept
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Q1. L2 technical , design , puzzle
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Q1. With CTO , recent projects , puzzle
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Q1. Directly discussion on expected
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