MAYBRIGHT VENTURES PRIVATE LIMITED, Kolkata Customer Service Executive Interview Questions and Answers

Q1. Phone pay helpline Customer service number**7477-**632*--740 Call me just now ©️☎️7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣©️☎️
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Q2. Customer service number call Toll-free number 7477-***632----740-*©️📞7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣📞©️
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Q3. Phone pay helpline Customer service number call Toll-free***/*7477***632*--740***Call me just now ©️📞7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣☎️
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Q4. Helpline the Toll-free castomer service number XXXXX***-©️☎️7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣📞☎️
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Q5. Phone pay helpline Customer service number****XXXXX**-©️📞7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣📞©️☎️
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Q6. Helpline the Toll-free castomer service number
Ans. 
The toll-free customer service number for helpline is 1-800-XXX-XXXX.
• Dial 1-800-XXX-XXXX to reach the helpline customer service.

• The helpline customer service is available 24/7.

• The customer service representatives are trained to assist with any queries or issues.

• The helpline customer service can provide information on products, services, and policies.

• The customer service can also assist with placing orders, tracking shi
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Q1. What is the reason to join our company?
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Q2. Why I'm hiring you? Sir
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Q3. If I hire you then then what is your first work?
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Q1. Customer support executive
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Q2. Customer services is important
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Q1. How you fit yourself as service person
Ans. 
I fit myself as a service person by being empathetic, proactive, and solution-oriented.
• I have a natural ability to understand and connect with customers' needs and emotions.

• I take the initiative to anticipate and address customer concerns before they become problems.

• I focus on finding practical and effective solutions to ensure customer satisfaction.

• I actively listen to customers, validate their concerns, and provide c...read more
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Q2. How first can you adjust yourself to a new job if you get a 1 day notice
Ans. 
I can quickly adjust to a new job with a 1-day notice by being proactive and adaptable.
• I would immediately gather all necessary information about the job and company

• I would prioritize tasks and create a plan to ensure a smooth transition

• I would seek guidance from colleagues or supervisors to understand expectations

• I would focus on building relationships with team members and customers

• I would stay positive and maintain ...read more
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Q1. Important points need to consider in FnF
Ans. 
Important points to consider in FnF
• Ensure all financial transactions are accurately recorded

• Verify final payments to employees are correct

• Comply with legal requirements for final settlements

• Communicate clearly with employees about the FnF process

• Maintain confidentiality of employee information
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Q2. Employees who's Salary is 15k will they cover in Pension account PF
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Q3. TAT for Gratuity and what if in case company unable to pay with in TAT
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Q4. Final settlement components
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Q5. Basic PF questions like contribution period and percentage
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Q1. Self introduction
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Q2. Job description
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Grammar, skill, email

Q1. Technical related
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Q2. Automobiles Related
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Q3. Motor Related Customer Interaction
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Q1. It was about my confidence for doing night shift
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Q2. She asked about myself
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Q1. Willing to be in rotational and night shift
Ans. 
Yes, I am willing to work in rotational and night shifts.
• I am flexible with my schedule and can adapt to different shifts

• I understand the importance of providing customer service 24/7

• I have previous experience working in rotational or night shifts

• I am willing to work weekends and holidays if required
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Q2. Why do you want to switch to non voice ?
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Q3. Why should we hire you?
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