ACKO Customer Service Representative Interview Questions and Answers

Q1. First question that my HR asked was do you speak Marathi? How many languages you know! What is your salary expectations.
Add your answer
Q2. In 2nd round HR asking me for gaps in my cv! But he forgot that I'm fresher!
Add your answer

Q1. 1- Tell about yourself 2- why u want to do this sales job if u r fresher 3- why u left your previous organization 4 - your strength and weekness
Add your answer

Q1. What are your salary expectations?
Ans. 
I am open to discussing salary based on the responsibilities and requirements of the position.
• I believe that fair compensation is important for any job.

• I am flexible and willing to negotiate based on the company's offer.

• I am more interested in finding the right fit and opportunity for growth than focusing solely on salary.

• I would like to learn more about the benefits and opportunities for advancement within the company
Answered by AI
Add your answer
Q2. Share details of your previous job.
Ans. 
I worked as a Customer Service Associate at XYZ Company.
• Handled customer inquiries and resolved complaints

• Provided product information and assistance to customers

• Processed orders, returns, and exchanges

• Maintained accurate customer records and updated databases

• Collaborated with other departments to ensure customer satisfaction
Answered by AI
Add your answer
Q3. Tell me about yourself.
Ans. 
I am a dedicated and experienced Customer Service Associate with a strong focus on providing excellent customer support.
• I have worked in the customer service industry for 5 years.

• I am skilled in handling customer inquiries, resolving complaints, and providing product information.

• I have received multiple commendations for my exceptional communication and problem-solving skills.

• I am proficient in using CRM software and h...read more
Answered by AI
Add your answer
Q4. What do you know about policybazaar
Ans. 
Policybazaar is an online insurance comparison platform in India.
• Policybazaar allows customers to compare and buy insurance policies from various providers.

• It offers a wide range of insurance products including health, motor, travel, and life insurance.

• Policybazaar also provides customers with tools to calculate premiums and coverage amounts.

• The company was founded in 2008 and has since become one of the largest insura...read more
Answered by AI
Add your answer

Q1. Why should we hire you
Ans. 
I have excellent communication skills, a strong customer service background, and a passion for helping others.
• I have a proven track record of providing exceptional customer service in my previous roles.

• I am a good listener and can empathize with customers to understand their needs and concerns.

• I am highly skilled in resolving customer issues and finding effective solutions.

• I am a quick learner and can adapt to new syst...read more
Answered by AI
Add your answer
Q2. Tell about yourself, why you want to join policybazaar what are your strengths
Ans. 
I am a customer-oriented individual with strong communication skills. I am interested in joining Policybazaar to contribute to their mission of providing excellent customer service.
• I have experience in customer service roles where I have successfully resolved customer issues and provided exceptional support.

• I have excellent communication skills, both verbal and written, which allow me to effectively communicate with cu...read more
Answered by AI
Add your answer

Bajaj Allianz culture is very nice, be polite, my gd topic was statue of unity for and against. In 2018.

Q1. Where do you see yourself in 5 years?
Ans. 
In 5 years, I see myself leading a successful organization, driving growth and innovation, and making a positive impact in the industry.
• Leading a successful organization

• Driving growth and innovation

• Making a positive impact in the industry
Answered by AI
Add your answer
Q2. Who else is there in your family
Ans. 
I have a small family consisting of my spouse, two children, and my parents.
• Spouse

• Two children

• Parents
Answered by AI
Add your answer

Q1. Family background about
Add your answer
Q2. Computer skills excel, pivot
Add your answer