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I applied via Approached by Company and was interviewed before Oct 2023. There were 2 interview rounds.
Basic aptitude test was given
My current KRA involves handling customer inquiries, resolving issues, and ensuring customer satisfaction.
Responding to customer inquiries via phone, email, and chat
Resolving customer complaints and issues in a timely manner
Ensuring customer satisfaction by providing excellent service
Maintaining accurate records of customer interactions and transactions
Handled a difficult customer complaint by actively listening, empathizing, and finding a solution that satisfied the customer.
Remained calm and composed while listening to the customer's concerns
Empathized with the customer's frustration and validated their feelings
Offered a solution that addressed the customer's issue and exceeded their expectations
Followed up with the customer to ensure their satisfaction and build r
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I applied via Naukri.com and was interviewed before Jan 2021. There were 4 interview rounds.
I applied via Company Website and was interviewed in Nov 2023. There was 1 interview round.
Basic email.typing.reading grammar
I applied via Walk-in and was interviewed before Jun 2023. There was 1 interview round.
Online transactions refer to the process of electronically transferring money or making payments over the internet.
Online transactions involve the exchange of funds or information between a buyer and a seller through the internet.
They are commonly used for purchasing goods and services, paying bills, transferring money, and more.
Security measures such as encryption and authentication are crucial to protect sensitive in...
Paytm is a digital payment platform that allows users to make online transactions, including mobile recharges, bill payments, and online shopping.
Founded in 2010 by Vijay Shekhar Sharma
Offers services like mobile recharges, bill payments, online shopping, and ticket bookings
Allows users to transfer money to friends and family
Provides cashback and discounts on transactions
Has a digital wallet feature for storing money
I applied via Naukri.com and was interviewed in Jun 2021. There was 1 interview round.
Equity shares represent ownership in a company and give shareholders the right to vote and receive dividends.
Equity shares are also known as common shares or ordinary shares.
They represent a portion of ownership in a company and give shareholders the right to vote on important decisions.
Shareholders may also receive dividends, which are a portion of the company's profits.
The value of equity shares can fluctuate based o...
I applied via Referral and was interviewed before Apr 2021. There was 1 interview round.
I fit myself as a service person by being empathetic, proactive, and solution-oriented.
I have a natural ability to understand and connect with customers' needs and emotions.
I take the initiative to anticipate and address customer concerns before they become problems.
I focus on finding practical and effective solutions to ensure customer satisfaction.
I actively listen to customers, validate their concerns, and provide c...
I can quickly adjust to a new job with a 1-day notice by being proactive and adaptable.
I would immediately gather all necessary information about the job and company
I would prioritize tasks and create a plan to ensure a smooth transition
I would seek guidance from colleagues or supervisors to understand expectations
I would focus on building relationships with team members and customers
I would stay positive and maintain ...
I applied via Approached by Company and was interviewed before Oct 2021. There were 6 interview rounds.
Simple programming test from mettl website
I am a data analyst with experience in analyzing and interpreting complex data sets to drive business insights.
Experienced in using statistical analysis tools such as Python, R, and SQL
Proficient in data visualization tools like Tableau and Power BI
Skilled in data cleaning, data mining, and data modeling techniques
Strong problem-solving and critical thinking skills
Effective communicator and team player
Example: I have w...
The biggest hurdle I faced during organizing the tech fest of my college was securing sponsorships.
Difficulty in convincing companies to sponsor the event
Limited budget for organizing a large-scale tech fest
Competition with other college events for sponsorships
Negotiating sponsorship deals and ensuring deliverables
Finding sponsors aligned with the theme and objectives of the tech fest
Yes, pursuing an MBA can enhance my skills and open up new career opportunities.
An MBA can provide a strong foundation in business and management principles.
It can help develop analytical and problem-solving skills.
An MBA can broaden my network and provide access to valuable connections.
It can open up leadership roles and higher-level positions in organizations.
Having an MBA can increase earning potential and job prosp...
Yes, Reliance Fresh should open a store in the north-eastern part of India.
The north-eastern part of India has a growing population and increasing consumer demand.
Reliance Fresh can tap into the untapped market potential in the region.
Opening a store in the north-eastern part of India can help Reliance Fresh expand its presence and increase its market share.
Reliance Fresh can leverage its existing supply chain and dist...
The number of people travelling by local metro in Mumbai is estimated to be in millions.
Mumbai has a population of over 20 million people.
The local metro is a popular mode of transportation in Mumbai.
During peak hours, the metro trains are usually crowded.
The metro network in Mumbai is extensive, covering various parts of the city.
The number of daily commuters on the metro can be estimated based on population density a
I applied via Campus Placement and was interviewed in Dec 2016. There were 5 interview rounds.
My day is going well, thank you for asking. I am excited to discuss my resume and learn more about your company.
My day is going well, thank you for asking
I have a strong background in data analysis, with experience in financial modeling and market research
I am eager to learn more about your company's goals and values
I am excited about the opportunity to contribute my skills and expertise to your team
based on 1 interview
Interview experience
Support Specialist
360
salaries
| ₹4.3 L/yr - ₹8.2 L/yr |
Financial Crime Analyst
112
salaries
| ₹4 L/yr - ₹10 L/yr |
Strategy and Operations Manager
94
salaries
| ₹17 L/yr - ₹58.3 L/yr |
Team Lead
84
salaries
| ₹8 L/yr - ₹14 L/yr |
Financial Analyst
52
salaries
| ₹5.5 L/yr - ₹10 L/yr |
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