Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Revolut Team. If you also belong to the team, you can get access from here

Revolut Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

Revolut Customer Service Representative Interview Questions and Answers

Updated 8 Oct 2024

Revolut Customer Service Representative Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Oct 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Basic aptitude test was given

Round 2 - One-on-one 

(2 Questions)

  • Q1. Explain about your current KRA
  • Ans. 

    My current KRA involves handling customer inquiries, resolving issues, and ensuring customer satisfaction.

    • Responding to customer inquiries via phone, email, and chat

    • Resolving customer complaints and issues in a timely manner

    • Ensuring customer satisfaction by providing excellent service

    • Maintaining accurate records of customer interactions and transactions

  • Answered by AI
  • Q2. Share a tough situation at work and how did you handle the case and came out with a positive outcome?
  • Ans. 

    Handled a difficult customer complaint by actively listening, empathizing, and finding a solution that satisfied the customer.

    • Remained calm and composed while listening to the customer's concerns

    • Empathized with the customer's frustration and validated their feelings

    • Offered a solution that addressed the customer's issue and exceeded their expectations

    • Followed up with the customer to ensure their satisfaction and build r

  • Answered by AI

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - One day process contains more than 3 to 4 hr rounds basic aptitude group discussion and then hr rounds
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
No response

I applied via Company Website and was interviewed in Nov 2023. There was 1 interview round.

Round 1 - Aptitude Test 

Basic email.typing.reading grammar

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Tell me about your self ?
  • Q2. Tell me about your last weekend ?
  • Q3. Where do you see yourself in 5 years ?
  • Q4. What do you know about online transaction ?
  • Ans. 

    Online transactions refer to the process of electronically transferring money or making payments over the internet.

    • Online transactions involve the exchange of funds or information between a buyer and a seller through the internet.

    • They are commonly used for purchasing goods and services, paying bills, transferring money, and more.

    • Security measures such as encryption and authentication are crucial to protect sensitive in...

  • Answered by AI
  • Q5. What do you know about paytm?
  • Ans. 

    Paytm is a digital payment platform that allows users to make online transactions, including mobile recharges, bill payments, and online shopping.

    • Founded in 2010 by Vijay Shekhar Sharma

    • Offers services like mobile recharges, bill payments, online shopping, and ticket bookings

    • Allows users to transfer money to friends and family

    • Provides cashback and discounts on transactions

    • Has a digital wallet feature for storing money

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - do not hesitate while doing interview in paytm and read all the relevant questions and do prsctice than go for it

I applied via Naukri.com and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. About myself ?
  • Q2. Some mathematical question?
  • Q3. About equity?

Interview Preparation Tips

Interview preparation tips for other job seekers - It was easy and simple.

Interview Questionnaire 

2 Questions

  • Q1. About share market
  • Q2. What are equity shares
  • Ans. 

    Equity shares represent ownership in a company and give shareholders the right to vote and receive dividends.

    • Equity shares are also known as common shares or ordinary shares.

    • They represent a portion of ownership in a company and give shareholders the right to vote on important decisions.

    • Shareholders may also receive dividends, which are a portion of the company's profits.

    • The value of equity shares can fluctuate based o...

  • Answered by AI

I applied via Referral and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. How you fit yourself as service person
  • Ans. 

    I fit myself as a service person by being empathetic, proactive, and solution-oriented.

    • I have a natural ability to understand and connect with customers' needs and emotions.

    • I take the initiative to anticipate and address customer concerns before they become problems.

    • I focus on finding practical and effective solutions to ensure customer satisfaction.

    • I actively listen to customers, validate their concerns, and provide c...

  • Answered by AI
  • Q2. How first can you adjust yourself to a new job if you get a 1 day notice
  • Ans. 

    I can quickly adjust to a new job with a 1-day notice by being proactive and adaptable.

    • I would immediately gather all necessary information about the job and company

    • I would prioritize tasks and create a plan to ensure a smooth transition

    • I would seek guidance from colleagues or supervisors to understand expectations

    • I would focus on building relationships with team members and customers

    • I would stay positive and maintain ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Please dont look for this company if you wish to grow in career ?

I applied via Approached by Company and was interviewed before Oct 2021. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

Simple programming test from mettl website

Round 3 - Technical 

(2 Questions)

  • Q1. First tech interview is also more of a coding round.
  • Q2. Questions on data structures in Java Multithreading Immutability
Round 4 - Technical 

(1 Question)

  • Q1. 2nd technical interview more of conceptual questions on related technology
Round 5 - Technical 

(1 Question)

  • Q1. Tech manager round based on previous project and scenario based questions
Round 6 - HR 

(1 Question)

  • Q1. Salary discuss Why you want to join paytm

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared before interview
Go through basic programming questions

Interview Questionnaire 

5 Questions

  • Q1. Tell me about yourself
  • Ans. 

    I am a data analyst with experience in analyzing and interpreting complex data sets to drive business insights.

    • Experienced in using statistical analysis tools such as Python, R, and SQL

    • Proficient in data visualization tools like Tableau and Power BI

    • Skilled in data cleaning, data mining, and data modeling techniques

    • Strong problem-solving and critical thinking skills

    • Effective communicator and team player

    • Example: I have w...

  • Answered by AI
  • Q2. Biggest hurdle you faced during the work you did t organise the tech fest of your college
  • Ans. 

    The biggest hurdle I faced during organizing the tech fest of my college was securing sponsorships.

    • Difficulty in convincing companies to sponsor the event

    • Limited budget for organizing a large-scale tech fest

    • Competition with other college events for sponsorships

    • Negotiating sponsorship deals and ensuring deliverables

    • Finding sponsors aligned with the theme and objectives of the tech fest

  • Answered by AI
  • Q3. Would you go for an MBA?
  • Ans. 

    Yes, pursuing an MBA can enhance my skills and open up new career opportunities.

    • An MBA can provide a strong foundation in business and management principles.

    • It can help develop analytical and problem-solving skills.

    • An MBA can broaden my network and provide access to valuable connections.

    • It can open up leadership roles and higher-level positions in organizations.

    • Having an MBA can increase earning potential and job prosp...

  • Answered by AI
  • Q4. Reliance fresh wants to open a store in north-eastern part of India. Should it or should it not?
  • Ans. 

    Yes, Reliance Fresh should open a store in the north-eastern part of India.

    • The north-eastern part of India has a growing population and increasing consumer demand.

    • Reliance Fresh can tap into the untapped market potential in the region.

    • Opening a store in the north-eastern part of India can help Reliance Fresh expand its presence and increase its market share.

    • Reliance Fresh can leverage its existing supply chain and dist...

  • Answered by AI
  • Q5. Guesstimate the number of people travelling by local metro in mumbai
  • Ans. 

    The number of people travelling by local metro in Mumbai is estimated to be in millions.

    • Mumbai has a population of over 20 million people.

    • The local metro is a popular mode of transportation in Mumbai.

    • During peak hours, the metro trains are usually crowded.

    • The metro network in Mumbai is extensive, covering various parts of the city.

    • The number of daily commuters on the metro can be estimated based on population density a

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: cpi above 7.0

Round: Test
Experience: Basic maths, shares related questions and english
Duration: 1 hour
Total Questions: 40

Round: Technical + HR Interview
Experience: Very easy round.

Skills: Aptitude, Communication, Quantitative Aptitude, Leadership Skills, Technical Skill
College Name: IIT Kanpur

Analyst Interview Questions & Answers

MasterCard user image Deependra Rajpoot

posted on 1 Dec 2016

I applied via Campus Placement and was interviewed in Dec 2016. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How is your day going? Walk me through your resume briefly What do you expect from our company?
  • Ans. 

    My day is going well, thank you for asking. I am excited to discuss my resume and learn more about your company.

    • My day is going well, thank you for asking

    • I have a strong background in data analysis, with experience in financial modeling and market research

    • I am eager to learn more about your company's goals and values

    • I am excited about the opportunity to contribute my skills and expertise to your team

  • Answered by AI
  • Q2. More about internship guess estimation

Interview Preparation Tips

Round: Test
Experience: Questions were easy to medium difficulty
Total Questions: 30

Round: HR Interview
Experience: Questions were easy to medium difficulty

Round: HR Interview
Experience: Some of my friends had questions like tell me about yourself, your internship project, what would you like to improve in yourself, most embarrasing moment.

Skills: Communication
College Name: IIT Kanpur

Revolut Interview FAQs

How many rounds are there in Revolut Customer Service Representative interview?
Revolut interview process usually has 2 rounds. The most common rounds in the Revolut interview process are Aptitude Test and One-on-one Round.

Tell us how to improve this page.

Revolut Customer Service Representative Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

Interview Questions from Similar Companies

Paytm Interview Questions
3.3
 • 762 Interviews
PayPal Interview Questions
3.9
 • 213 Interviews
HighRadius Interview Questions
2.8
 • 188 Interviews
Fiserv Interview Questions
3.0
 • 176 Interviews
Razorpay Interview Questions
3.6
 • 154 Interviews
KFintech Interview Questions
3.5
 • 142 Interviews
Visa Interview Questions
3.5
 • 141 Interviews
Angel One Interview Questions
4.0
 • 140 Interviews
MasterCard Interview Questions
3.9
 • 140 Interviews
View all
Revolut Customer Service Representative Salary
based on 6 salaries
₹5.5 L/yr - ₹6.1 L/yr
78% more than the average Customer Service Representative Salary in India
View more details
Support Specialist
360 salaries
unlock blur

₹4.3 L/yr - ₹8.2 L/yr

Financial Crime Analyst
112 salaries
unlock blur

₹4 L/yr - ₹10 L/yr

Strategy and Operations Manager
94 salaries
unlock blur

₹17 L/yr - ₹58.3 L/yr

Team Lead
84 salaries
unlock blur

₹8 L/yr - ₹14 L/yr

Financial Analyst
52 salaries
unlock blur

₹5.5 L/yr - ₹10 L/yr

Explore more salaries
Compare Revolut with

Paytm

3.3
Compare

Fiserv

3.0
Compare

KFintech

3.5
Compare

Angel One

4.0
Compare
Did you find this page helpful?
Yes No
write
Share an Interview