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Revolut Support Specialist Interview Questions and Answers
Revolut Support Specialist Interview Experiences
13 interviews found
Anonymous
Selected
I applied via LinkedIn and was interviewed in Sep 2024. There were 3 interview rounds.
Good knowledge of English Grammer and technical knowledge
(2 Questions)
- Q1. They try to understand about your profile
- Q2. They explain you the job profile
(1 Question)
- Q1. They check knowledge from your past job experience
Interview Preparation Tips
(2 Questions)
- Q1. Tell me about a time when you had to work under pressure.
- Q2. Tell me about a time when you had to deal with a conflict.
(2 Questions)
- Q1. Why do you want to join us?
- Ans.
I am passionate about providing technical support and helping customers resolve their issues.
Passionate about providing technical support
Enjoy helping customers resolve issues
Excited about the opportunity to work with a dynamic team
- Q2. Why did you leave your previous job?
- Ans.
Seeking new challenges and opportunities for growth.
Desire for career advancement
Looking for new challenges
Seeking better work-life balance
Relocation to a new area
Company downsizing or restructuring
Selected
I applied via Company Website and was interviewed in Dec 2023. There were 3 interview rounds.
Anyone with mathematical and logical brain can crack it
(2 Questions)
- Q1. Previous job roles amd educational backgroun
- Q2. Why did you choose revolut
(2 Questions)
- Q1. Everything about kyc
- Q2. Past experience in kyc and situations and actions
Revolut interview questions for designations
rakshitha sm
Selected
I applied via Referral and was interviewed in Aug 2023. There were 3 interview rounds.
Math questions, logical and reasoning
(5 Questions)
- Q1. Tell me about yourself
- Q2. What do you know about the company
- Q3. Why are you leaving
- Q4. Why do you want to join
- Q5. What are your salary expectation
(2 Questions)
- Q1. A question related to star method
- Q2. There was a mock call and mock chat
Interview Preparation Tips
Selected
I was interviewed in Oct 2023.
It's all about maths and reasoning
(1 Question)
- Q1. Basic salary realated
(1 Question)
- Q1. Manager round of 1 on 1
Interview Preparation Tips
Selected
I applied via Referral and was interviewed in Jun 2023. There were 4 interview rounds.
Reasoning aptitude with 20 questions in 40 min
(1 Question)
- Q1. Basic HR round with the company HR
(1 Question)
- Q1. Interview with process TL or AM Questions about Chargeback AML KYC and situation based questions.
Interview Preparation Tips
NILAY PAL
Selected
I applied via Job Portal and was interviewed before Dec 2023. There were 3 interview rounds.
Logical reasoning, quantitative aptitude
(1 Question)
- Q1. Screening process : introduction & previous experience
(4 Questions)
- Q1. Describe a difficult situation at your previous organisation & how do you handle it?
- Q2. How do you prioritise tasks?
- Q3. Mock chat- help user( interviewer) on chat on the basis of questions asked. Preparation materials provided.
- Q4. Mock call - help user on call
Interview Preparation Tips
Always prioritise the customer over anything else, show empathy.
JayR On
Selected
I applied via LinkedIn and was interviewed before Dec 2023. There were 3 interview rounds.
It was easy and engaging
(1 Question)
- Q1. Just the expectations from HR was set as it was a remote company.
(3 Questions)
- Q1. It was taken from the Line manager and the expected goals were set
- Q2. What is Customer Service?
- Ans.
Customer service is the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer inquiries, resolving issues, and providing guidance.
It focuses on ensuring customer satisfaction and building positive relationships.
Examples include answering phone calls, responding to emails, and offering product recommendations.
- Q3. Scenario specificquestions?
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed before Oct 2022. There were 3 interview rounds.
(3 Questions)
- Q1. HR questions and general discussion
- Q2. Tell me about yourself Why should we hire you
- Q3. Goals Why are you a perfect fit
(3 Questions)
- Q1. Customer centric interview and questions
- Q2. Customer handling Client management
- Q3. Rigorous cross questions
Interview Preparation Tips
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Revolut Support Specialist Interview Process
based on 26 interviews
3 Interview rounds
- Aptitude Test Round
- HR Round - 1
- HR Round - 2
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Revolut Support Specialist Reviews and Ratings
based on 106 reviews
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