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Revolut Support Specialist Interview Questions and Answers

Updated 17 Dec 2024

Revolut Support Specialist Interview Experiences

13 interviews found

Interview experience
4
Good
Difficulty level
Hard
Process Duration
6-8 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Sep 2024. There were 3 interview rounds.

Round 1 - Assignment 

Good knowledge of English Grammer and technical knowledge

Round 2 - HR 

(2 Questions)

  • Q1. They try to understand about your profile
  • Q2. They explain you the job profile
Round 3 - Technical 

(1 Question)

  • Q1. They check knowledge from your past job experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be very specific with the answer and never hurry up while giving answer and you should be good with technical skills
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about a time when you had to work under pressure.
  • Q2. Tell me about a time when you had to deal with a conflict.

Support Specialist Interview Questions Asked at Other Companies

asked in Accenture
Q1. What is a cursor in PL/SQL?
asked in Revolut
Q2. What is Customer Service?
asked in NielsenIQ
Q3. How to react angry cutomer
asked in NielsenIQ
Q4. How to handle Sev1
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Why do you want to join us?
  • Ans. 

    I am passionate about providing technical support and helping customers resolve their issues.

    • Passionate about providing technical support

    • Enjoy helping customers resolve issues

    • Excited about the opportunity to work with a dynamic team

  • Answered by AI
  • Q2. Why did you leave your previous job?
  • Ans. 

    Seeking new challenges and opportunities for growth.

    • Desire for career advancement

    • Looking for new challenges

    • Seeking better work-life balance

    • Relocation to a new area

    • Company downsizing or restructuring

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Dec 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Anyone with mathematical and logical brain can crack it

Round 2 - HR 

(2 Questions)

  • Q1. Previous job roles amd educational backgroun
  • Q2. Why did you choose revolut
Round 3 - Technical 

(2 Questions)

  • Q1. Everything about kyc
  • Q2. Past experience in kyc and situations and actions

Revolut interview questions for designations

 Customer Support Specialist

 (2)

 Technical Support Specialist

 (1)

 Customer Support Executive

 (4)

 Business Support Executive

 (2)

 Customer Support Officer

 (1)

 Payment Specialist

 (1)

 Customer Success Specialist

 (1)

 Chat Support Executive

 (1)

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Math questions, logical and reasoning

Round 2 - HR 

(5 Questions)

  • Q1. Tell me about yourself
  • Q2. What do you know about the company
  • Q3. Why are you leaving
  • Q4. Why do you want to join
  • Q5. What are your salary expectation
Round 3 - Technical 

(2 Questions)

  • Q1. A question related to star method
  • Q2. There was a mock call and mock chat

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I was interviewed in Oct 2023.

Round 1 - Aptitude Test 

It's all about maths and reasoning

Round 2 - HR 

(1 Question)

  • Q1. Basic salary realated
Round 3 - One-on-one 

(1 Question)

  • Q1. Manager round of 1 on 1

Interview Preparation Tips

Interview preparation tips for other job seekers - If you want to destroy your career you can join this firm.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jun 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Reasoning aptitude with 20 questions in 40 min

Round 3 - HR 

(1 Question)

  • Q1. Basic HR round with the company HR
Round 4 - One-on-one 

(1 Question)

  • Q1. Interview with process TL or AM Questions about Chargeback AML KYC and situation based questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - You must be well versed with Fintech terminologies and knowledge about Chargeback if applicable for Support Specialist - Chargeback position.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed before Dec 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Logical reasoning, quantitative aptitude

Round 2 - HR 

(1 Question)

  • Q1. Screening process : introduction & previous experience
Round 3 - One-on-one 

(4 Questions)

  • Q1. Describe a difficult situation at your previous organisation & how do you handle it?
  • Q2. How do you prioritise tasks?
  • Q3. Mock chat- help user( interviewer) on chat on the basis of questions asked. Preparation materials provided.
  • Q4. Mock call - help user on call

Interview Preparation Tips

Interview preparation tips for other job seekers - Clear the assessment, other rounds are easy enough.
Always prioritise the customer over anything else, show empathy.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Dec 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

It was easy and engaging

Round 2 - HR 

(1 Question)

  • Q1. Just the expectations from HR was set as it was a remote company.
Round 3 - One-on-one 

(3 Questions)

  • Q1. It was taken from the Line manager and the expected goals were set
  • Q2. What is Customer Service?
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer inquiries, resolving issues, and providing guidance.

    • It focuses on ensuring customer satisfaction and building positive relationships.

    • Examples include answering phone calls, responding to emails, and offering product recommendations.

  • Answered by AI
  • Q3. Scenario specificquestions?

Interview Preparation Tips

Interview preparation tips for other job seekers - It is a very easy interview.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. HR questions and general discussion
  • Q2. Tell me about yourself Why should we hire you
  • Q3. Goals Why are you a perfect fit
Round 3 - Technical 

(3 Questions)

  • Q1. Customer centric interview and questions
  • Q2. Customer handling Client management
  • Q3. Rigorous cross questions

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a good company, good to go

Revolut Interview FAQs

How many rounds are there in Revolut Support Specialist interview?
Revolut interview process usually has 2-3 rounds. The most common rounds in the Revolut interview process are HR, Aptitude Test and One-on-one Round.
How to prepare for Revolut Support Specialist interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Revolut. The most common topics and skills that interviewers at Revolut expect are Finance, Analytical skills, IT Skills, Customer Service and customer support.
What are the top questions asked in Revolut Support Specialist interview?

Some of the top questions asked at the Revolut Support Specialist interview -

  1. What is Customer Servi...read more
  2. If fresher, the HR would try gauge your communication skills and would like to ...read more
  3. If experienced, you can tell about your previous experiences. You must be cryst...read more

Tell us how to improve this page.

Revolut Support Specialist Interview Process

based on 26 interviews

3 Interview rounds

  • Aptitude Test Round
  • HR Round - 1
  • HR Round - 2
View more

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Revolut Support Specialist Salary
based on 363 salaries
₹3.7 L/yr - ₹8.2 L/yr
15% less than the average Support Specialist Salary in India
View more details

Revolut Support Specialist Reviews and Ratings

based on 106 reviews

2.5/5

Rating in categories

2.5

Skill development

2.8

Work-life balance

4.2

Salary

1.7

Job security

2.4

Company culture

2.6

Promotions

2.3

Work satisfaction

Explore 106 Reviews and Ratings
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