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Revolut Customer Support Executive Interview Questions and Answers
Revolut Customer Support Executive Interview Experiences
4 interviews found
I applied via Company Website and was interviewed in Jun 2024. There was 1 interview round.
(2 Questions)
- Q1. Why revolut and why you have applied for this role
- Q2. Future plans after coming here
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed in Jan 2024. There were 2 interview rounds.
It was an online written test
(2 Questions)
- Q1. Why do you want to switch your job ?
- Q2. Which KPI according to you is the most important?
- Ans.
Customer satisfaction is the most important KPI for a Customer Support Executive.
Customer satisfaction directly reflects the quality of service provided
High customer satisfaction leads to customer loyalty and retention
Measuring customer satisfaction helps in identifying areas for improvement
Examples: Net Promoter Score (NPS), Customer Satisfaction Score (CSAT)
Pankaj Kumar Bissoi
(1 Question)
- Q1. Have you ever dealt with a difficult situation
(1 Question)
- Q1. Salary and compensation round
I applied via Referral and was interviewed in Aug 2023. There were 4 interview rounds.
Challenging, made me think.
(1 Question)
- Q1. HR round was quite satisfactory
It was illogical to judge someone regarding the product knowledge without having any prior training.
Revolut interview questions for designations
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Customer Support Executive Interview Questions & Answers
Navi Technologies
Charan Moger
posted on 7 May 2024
I applied via Walk-in and was interviewed in Apr 2024. There were 2 interview rounds.
Email writing about some scenarios
(2 Questions)
- Q1. Self introduction, previous experience
- Q2. About your goals
Interview Preparation Tips
I applied via Company Website and was interviewed in Nov 2023. There was 1 interview round.
Basic email.typing.reading grammar
I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.
(2 Questions)
- Q1. First round hR round self introduction and salary discussion
- Q2. Self introduction and languages known
Interview Preparation Tips
Neha Kouser
I applied via Naukri.com and was interviewed before Jan 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Tell me about your self
Interview Preparation Tips
Selected
I applied via Campus Placement and was interviewed in Jul 2024. There were 4 interview rounds.
(3 Questions)
- Q1. Company founds it is not well
- Q2. What is the company sarvice spice
- Ans.
The company service spice refers to the unique blend of customer service offerings provided by the company.
Company service spice may include personalized customer interactions
It could involve quick response times to customer inquiries
Service spice may also encompass going above and beyond to meet customer needs
- Q3. What is price her company
My name sravan Kumar
Sure I will be there company
(2 Questions)
- Q1. What is the company sarvice
- Q2. I have completed all of the company
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Jupiter Money
Anonymous
posted on 18 Aug 2022
(2 Questions)
- Q1. My first round clear
- Q2. Tell me about your self
- Ans.
I am a dedicated and experienced Customer Service Executive with a strong focus on providing exceptional customer support.
Over 5 years of experience in customer service roles
Proficient in handling customer inquiries, complaints, and providing solutions
Excellent communication and interpersonal skills
Ability to remain calm and composed in challenging situations
Proven track record of achieving customer satisfaction target...
(1 Question)
- Q1. My second round clear nice team
(1 Question)
- Q1. Third round will hr they just ask you background
(1 Question)
- Q1. I just gave 3 round they will inform
Interview Preparation Tips
1 and 2 virtual interview
Revolut Interview FAQs
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Revolut Customer Support Executive Interview Process
based on 6 interviews
Interview experience
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Revolut Customer Support Executive Reviews and Ratings
based on 2 reviews
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