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Revolut Customer Support Executive Interview Questions and Answers
Revolut Customer Support Executive Interview Experiences
4 interviews found
Anonymous
I applied via Company Website and was interviewed in Jun 2024. There was 1 interview round.
(2 Questions)
- Q1. Why revolut and why you have applied for this role
- Q2. Future plans after coming here
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed in Jan 2024. There were 2 interview rounds.
It was an online written test
(2 Questions)
- Q1. Why do you want to switch your job ?
- Q2. Which KPI according to you is the most important?
- Ans.
Customer satisfaction is the most important KPI for a Customer Support Executive.
Customer satisfaction directly reflects the quality of service provided
High customer satisfaction leads to customer loyalty and retention
Measuring customer satisfaction helps in identifying areas for improvement
Examples: Net Promoter Score (NPS), Customer Satisfaction Score (CSAT)
Pankaj Kumar Bissoi
(1 Question)
- Q1. Have you ever dealt with a difficult situation
(1 Question)
- Q1. Salary and compensation round
What people are saying about Revolut
I applied via Referral and was interviewed in Aug 2023. There were 4 interview rounds.
Challenging, made me think.
(1 Question)
- Q1. HR round was quite satisfactory
It was illogical to judge someone regarding the product knowledge without having any prior training.
Revolut interview questions for designations
Interview questions from similar companies
I applied via Naukri.com and was interviewed before Jan 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Tell me about your self
Interview Preparation Tips
I applied via Company Website and was interviewed in Nov 2023. There was 1 interview round.
Basic email.typing.reading grammar
Selected
I applied via Walk-in and was interviewed before Jun 2023. There was 1 interview round.
(5 Questions)
- Q1. Tell me about your self ?
- Q2. Tell me about your last weekend ?
- Q3. Where do you see yourself in 5 years ?
- Q4. What do you know about online transaction ?
- Ans.
Online transactions refer to the process of electronically transferring money or making payments over the internet.
Online transactions involve the exchange of funds or information between a buyer and a seller through the internet.
They are commonly used for purchasing goods and services, paying bills, transferring money, and more.
Security measures such as encryption and authentication are crucial to protect sensitive in...
- Q5. What do you know about paytm?
- Ans.
Paytm is a digital payment platform that allows users to make online transactions, including mobile recharges, bill payments, and online shopping.
Founded in 2010 by Vijay Shekhar Sharma
Offers services like mobile recharges, bill payments, online shopping, and ticket bookings
Allows users to transfer money to friends and family
Provides cashback and discounts on transactions
Has a digital wallet feature for storing money
Interview Preparation Tips
I applied via Referral and was interviewed in Jan 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Good and well package
Interview Preparation Tips
I applied via Company Website and was interviewed before Feb 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. UPI Tarspar Bank Cash Bagcastmar Mobile Recharge
Interview Preparation Tips
I applied via Job Portal and was interviewed before Sep 2020. There was 1 interview round.
Interview Questionnaire
4 Questions
- Q1. Targets done earlier
- Q2. What will be your targets
- Q3. Number of team planned
- Q4. How well you In reports
- Ans.
I am proficient in creating and analyzing reports.
I have experience in using various reporting tools such as Excel, Tableau, and Power BI.
I am able to gather and organize data to create meaningful reports for management.
I am skilled in analyzing data to identify trends and make recommendations for improvement.
I am able to present reports in a clear and concise manner to stakeholders.
Interview Preparation Tips
Revolut Interview FAQs
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Revolut Interviews By Designations
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Revolut Customer Support Executive Interview Process
based on 6 interviews
Interview experience
Interview Questions from Similar Companies
Revolut Customer Support Executive Reviews and Ratings
based on 2 reviews
Rating in categories
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|
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| ₹8 L/yr - ₹14 L/yr |
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