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Paytm Customer Support Executive Interview Questions and Answers

Updated 17 Jun 2024

Paytm Customer Support Executive Interview Experiences

1 interview found

Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 17 Jun 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Tell me about your self ?
    • Add your answer
  • Q2. Tell me about your last weekend ?
    • Add your answer
  • Q3. Where do you see yourself in 5 years ?
    • Add your answer
  • Q4. What do you know about online transaction ?
  • Ans. 

    Online transactions refer to the process of electronically transferring money or making payments over the internet.

    • Online transactions involve the exchange of funds or information between a buyer and a seller through the internet.

    • They are commonly used for purchasing goods and services, paying bills, transferring money, and more.

    • Security measures such as encryption and authentication are crucial to protect sensitive in...

    • Answered by AI
    Add your answer
  • Q5. What do you know about paytm?
  • Ans. 

    Paytm is a digital payment platform that allows users to make online transactions, including mobile recharges, bill payments, and online shopping.

    • Founded in 2010 by Vijay Shekhar Sharma

    • Offers services like mobile recharges, bill payments, online shopping, and ticket bookings

    • Allows users to transfer money to friends and family

    • Provides cashback and discounts on transactions

    • Has a digital wallet feature for storing money

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - do not hesitate while doing interview in paytm and read all the relevant questions and do prsctice than go for it

Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

Care Health Insurance user image Anonymous

posted on 21 Mar 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Feb 2024.

Round 1 - HR 

(1 Question)

  • Q1. About yoursself what your exp
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. No round complete
    • Add your answer

Customer Support Executive Interview Questions & Answers

PayPal user image Anonymous

posted on 13 May 2024

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
No response

I applied via Company Website and was interviewed in Nov 2023. There was 1 interview round.

Round 1 - Aptitude Test 

Basic email.typing.reading grammar

Customer Support Executive Interview Questions & Answers

FIS user image Anonymous

posted on 21 Mar 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - English speaking 

(3 Questions)

  • Q1. Introduce my self my higher education
  • Ans. My name is Gourav i am 22 years old i belong to a middle class family and i did my graduation in B.A programme from delhi University in year 2022..
    • Answered Anonymously
    Add your answer
  • Q2. How will you solve the customer's problem ,
  • Ans. 

    I will listen to the customer's problem, empathize with them, and provide a solution that meets their needs.

    • Listen actively to the customer's problem and ask clarifying questions

    • Empathize with the customer and acknowledge their frustration

    • Provide a solution that meets the customer's needs and preferences

    • Follow up with the customer to ensure their problem has been resolved

    • Answered by AI
    Add your answer
  • Q3. I will listen to the customer very well and solve his problem as soon as possible according to the policy of my company.
    • Add your answer
Round 3 - Aptitude Test 

He first asked me how was your last weekend and what activities did you do in that and asked how will you solve the customer's problem and how will you explain to them. Can you speak English well, you will have to talk to the customer in English and solve their problem.

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice your English and learn to talk with confidence and definitely learn any technical work, in future all jobs will be based on these.

Customer Service Executive Interview Questions & Answers

Angel One user image Anonymous

posted on 31 Oct 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I was interviewed in Oct 2024.

Round 1 - HR 

(3 Questions)

  • Q1. Angel broking company best work place
  • Ans. 

    Angel broking company provide work for home

    • Answered Anonymously
    Add your answer
  • Q2. How to joined angel broking company
  • Ans. 

    Angel broking company best work place

    • Answered Anonymously
    Add your answer
  • Q3. Used to work for Angel Broking, may join again
  • Ans. 

    Angel broking company provide work form home

    • Answered Anonymously
    Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. My job is siqure
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Best platforms angel broking
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. Angel broking best work place
    • Add your answer
Round 5 - Assignment 

Any assessment complete

Customer Support Executive Interview Questions & Answers

Care Health Insurance user image Anonymous

posted on 21 Mar 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Feb 2024.

Round 1 - HR 

(1 Question)

  • Q1. About yoursself what your exp
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. No round complete
    • Add your answer

Customer Support Associate Interview Questions & Answers

PayPal user image Anonymous

posted on 9 Apr 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Drafting a mail, vocabulary and reasoning

Round 2 - HR 

(1 Question)

  • Q1. HR may ask about the previous work experience and relevant questions
    • Add your answer
Round 3 - Technical 

(2 Questions)

  • Q1. Explain a situation where you had to convince a tough customer.
    • Add your answer
  • Q2. Explain a situation where you had to take your own call when leads were not available.
    • Add your answer

Customer Support Executive Interview Questions & Answers

FIS user image Anonymous

posted on 18 Sep 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Why to choose this industry
    • Add your answer
Round 2 - Aptitude Test 

This test was about the basic English and analytics knowledge

Round 3 - One-on-one 

(2 Questions)

  • Q1. Why u have decided to choose this industry
    • Add your answer
  • Q2. How would u manage work with college
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be real and confident and be fluent in english

Customer Support Associate Interview Questions & Answers

Angel One user image Anonymous

posted on 17 Sep 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. All about share market
    • Add your answer

Customer Service Associate Interview Questions & Answers

PayPal user image Anonymous

posted on 8 Apr 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

It's nice one to be honest

Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - work on communication skills
More about working at Paytm

Paytm Interview FAQs

How many rounds are there in Paytm Customer Support Executive interview?
Paytm interview process usually has 1 rounds. The most common rounds in the Paytm interview process are HR.
How to prepare for Paytm Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Paytm. The most common topics and skills that interviewers at Paytm expect are Customer Service, Excel, Social Media, Ticketing and customer support.
What are the top questions asked in Paytm Customer Support Executive interview?

Some of the top questions asked at the Paytm Customer Support Executive interview -

  1. What do you know about online transactio...read more
  2. What do you know about pay...read more

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Paytm Customer Support Executive Salary
based on 37 salaries
₹1.8 L/yr - ₹4.3 L/yr
7% more than the average Customer Support Executive Salary in India
View more details

Paytm Customer Support Executive Reviews and Ratings

based on 5 reviews

2.4/5

Rating in categories

2.1

Skill development

2.0

Work-Life balance

1.4

Salary & Benefits

1.7

Job Security

1.8

Company culture

1.5

Promotions/Appraisal

2.1

Work Satisfaction

Explore 5 Reviews and Ratings
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