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NielsenIQ Support Specialist Interview Questions and Answers

Updated 23 May 2024

NielsenIQ Support Specialist Interview Experiences

2 interviews found

Support Specialist Interview Questions & Answers

user image Amitesh Kumar

posted on 23 May 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before May 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Normal Aptitude Questions from Logical Reasoning and Quantitative reasoning.

Round 2 - Group Discussion 

10 members group with one topic, only two were selected.

Round 3 - One-on-one 

(1 Question)

  • Q1. Questions asked on almost every field such as front end, back end, full stack, etc. Not in deep but general questions.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - Technical 

(5 Questions)

  • Q1. Tell me about yourself. Describe day to day activity Basic SQL
  • Q2. Basic SQL question
  • Q3. How to handle Sev1
  • Ans. 

    Sev1 issues should be addressed immediately and with high priority to minimize impact on users.

    • Acknowledge the Sev1 issue and communicate it to the relevant stakeholders

    • Gather all necessary information to understand the root cause of the issue

    • Implement a temporary workaround if possible to mitigate the impact on users

    • Engage necessary resources to resolve the Sev1 issue as quickly as possible

    • Provide regular updates to s...

  • Answered by AI
  • Q4. How to react angry cutomer
  • Ans. 

    Stay calm, listen actively, empathize, apologize, offer solutions, follow up.

    • Stay calm and composed

    • Listen actively to understand their concerns

    • Empathize with their situation

    • Apologize for any inconvenience caused

    • Offer solutions to address their issues

    • Follow up to ensure their satisfaction

    • Example: 'I understand that you are frustrated, let's work together to find a solution.'

  • Answered by AI
  • Q5. Excel knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Skills evaluated in this interview

Support Specialist Interview Questions Asked at Other Companies

asked in Accenture
Q1. What is a cursor in PL/SQL?
asked in Revolut
Q2. What is Customer Service?
asked in NielsenIQ
Q3. How to react angry cutomer
asked in NielsenIQ
Q4. How to handle Sev1

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Interview proceas was very nice. They asked question based CV and the interviewers made very comfortable throughout the process
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Basic aptitude questions of quant and reasoning and general english

Round 3 - Case Study 

Case study of varies products asked around 15-20 which were easy to attempt

Round 4 - HR 

(2 Questions)

  • Q1. About yourself, practical knowledge, family, data related,etc.
  • Q2. What is sql. Excel formulas
  • Ans. 

    SQL is a programming language used for managing and manipulating relational databases. Excel formulas are used for performing calculations and data analysis in Microsoft Excel.

    • SQL is used to retrieve, insert, update, and delete data from databases.

    • Excel formulas are written using functions and operators to perform calculations and manipulate data.

    • SQL example: SELECT * FROM customers WHERE age > 30;

    • Excel formula example...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview process is pretty simple and quick. Basics of data and research knowledge is must.

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - Aptitude Test 

Normal aptitude questions

Round 3 - One-on-one 

(1 Question)

  • Q1. Interview with manager

Interview Preparation Tips

Interview preparation tips for other job seekers - You can start your career(only if u don't have any other options) but don't stay here for more than a year
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

There will be MCQ Questions. They will ask you to use internet and answer the questions.
They want to check your research skills.

Round 2 - One-on-one 

(1 Question)

  • Q1. If you are a fresher then you can easily clear the interview, Hr will ask normal questions about yourself and about your education background.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be fluent and answer, you will be able to clear the interview for sure.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Aptitude test of 30 min is conducted

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I was interviewed in Jan 2025.

Round 1 - One-on-one 

(1 Question)

  • Q1. They asked general questions about macroeconomics.
Round 2 - One-on-one 

(2 Questions)

  • Q1. Questions were based on core economics courses studied in UG.
  • Q2. Few questions related to calculation of GDP were asked.
Round 3 - One-on-one 

(1 Question)

  • Q1. This was an in detailed discussion about the work that I did.

I applied via Walk-in and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Some number of the questions needed to attempt in a time

Round 3 - One-on-one 

(2 Questions)

  • Q1. Regular Interview Question
  • Q2. About your past experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be prepared for one one interview. HR to the Manager level

Analyst Interview Questions & Answers

C5i user image Anonymous

posted on 9 Feb 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Simple questions on aptitude, maths and English

Round 2 - Technical 

(1 Question)

  • Q1. Introduction, projects, certifications

Interview Preparation Tips

Topics to prepare for C5i Analyst interview:
  • Python
  • SQL
  • Power Bi
  • Power query
  • Excel
Interview preparation tips for other job seekers - Keep your basics strong. Know what's on your CV and prepare answers accordingly
Strong introduction
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NielsenIQ Interview FAQs

How many rounds are there in NielsenIQ Support Specialist interview?
NielsenIQ interview process usually has 2 rounds. The most common rounds in the NielsenIQ interview process are Technical, Aptitude Test and Group Discussion.
How to prepare for NielsenIQ Support Specialist interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at NielsenIQ. The most common topics and skills that interviewers at NielsenIQ expect are microsoft, Technical Support, customer support, Agile and Business Intelligence.
What are the top questions asked in NielsenIQ Support Specialist interview?

Some of the top questions asked at the NielsenIQ Support Specialist interview -

  1. How to react angry cuto...read more
  2. How to handle S...read more
  3. Questions asked on almost every field such as front end, back end, full stack, ...read more

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NielsenIQ Support Specialist Interview Process

based on 3 interviews

Interview experience

4.7
  
Excellent
View more

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NielsenIQ Support Specialist Salary
based on 74 salaries
₹6.8 L/yr - ₹14.7 L/yr
45% more than the average Support Specialist Salary in India
View more details

NielsenIQ Support Specialist Reviews and Ratings

based on 10 reviews

3.8/5

Rating in categories

2.7

Skill development

3.9

Work-life balance

3.3

Salary

3.6

Job security

3.6

Company culture

2.5

Promotions

3.6

Work satisfaction

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