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NielsenIQ Support Specialist Interview Questions and Answers

Updated 23 May 2024

NielsenIQ Support Specialist Interview Experiences

2 interviews found

Support Specialist Interview Questions & Answers

user image Amitesh Kumar

posted on 23 May 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before May 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Normal Aptitude Questions from Logical Reasoning and Quantitative reasoning.

Round 2 - Group Discussion 

10 members group with one topic, only two were selected.

Round 3 - One-on-one 

(1 Question)

  • Q1. Questions asked on almost every field such as front end, back end, full stack, etc. Not in deep but general questions.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - Technical 

(5 Questions)

  • Q1. Tell me about yourself. Describe day to day activity Basic SQL
  • Q2. Basic SQL question
  • Q3. How to handle Sev1
  • Ans. 

    Sev1 issues should be addressed immediately and with high priority to minimize impact on users.

    • Acknowledge the Sev1 issue and communicate it to the relevant stakeholders

    • Gather all necessary information to understand the root cause of the issue

    • Implement a temporary workaround if possible to mitigate the impact on users

    • Engage necessary resources to resolve the Sev1 issue as quickly as possible

    • Provide regular updates to s...

  • Answered by AI
  • Q4. How to react angry cutomer
  • Ans. 

    Stay calm, listen actively, empathize, apologize, offer solutions, follow up.

    • Stay calm and composed

    • Listen actively to understand their concerns

    • Empathize with their situation

    • Apologize for any inconvenience caused

    • Offer solutions to address their issues

    • Follow up to ensure their satisfaction

    • Example: 'I understand that you are frustrated, let's work together to find a solution.'

  • Answered by AI
  • Q5. Excel knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Skills evaluated in this interview

Support Specialist Interview Questions Asked at Other Companies

asked in Accenture
Q1. What is a cursor in PL/SQL?
asked in Revolut
Q2. What is Customer Service?
asked in NielsenIQ
Q3. How to react angry cutomer
asked in NielsenIQ
Q4. How to handle Sev1

Interview questions from similar companies

Interview Questionnaire 

2 Questions

  • Q1. Why should the company choose you ?
  • Ans. 

    I have the necessary skills, experience, and passion to contribute to the company's growth and success.

    • I have a proven track record of achieving targets and delivering results.

    • I possess excellent communication and interpersonal skills, which enable me to work effectively with colleagues and clients.

    • I am a quick learner and can adapt to new technologies and processes easily.

    • I am passionate about my work and always striv...

  • Answered by AI
  • Q2. How are you suitable to the company?
  • Ans. 

    I have the necessary skills, experience, and passion to contribute to the company's growth and success.

    • I have relevant experience in the industry

    • I possess the required skills and knowledge for the job

    • I am a quick learner and can adapt to new situations easily

    • I am passionate about the company's mission and values

    • I am a team player and can work collaboratively with others

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: Though the paper was easy you have to score very high marks to qualify for the next round.
Duration: 30 minutes
Total Questions: 25

Round: Group Discussion
Experience: The GD round consisted of current affair topics. Since topics like these are very popular and everybody likes to talk about them, it is important that you start the topic so as to have a good hold over the group. If not just try and give a direction to the group with valid points so as to become noticeable. Do conclude the discussion.

Round: Interview
Experience: The interview was basically resume based. They asked me about my projects in the domain of finance and were quite impressed by it. They wanted me to discuss all my academic and internship projects in detail. The interview lasted for 30 minutes approximately.They also inquired briefly about me. They also asked me questions about my technical projects though it didn't have anything to do with the profile offered. Their main aim was to know whether I performed well in the tasks assigned to me even if they did not interest me.
Tips: Try not to mention anything about MBA if any one of you is planning to go for it.

College Name: IIT ROORKEE

Analyst Interview Questions & Answers

TCS user image Anonymous

posted on 26 Mar 2015

Interview Questionnaire 

16 Questions

  • Q1. Tell me about yourself?
  • Q2. Are you 100% honest ?
  • Q3. What are ur favorite subjects?
  • Q4. What do you mean by Multithreading in java?
  • Ans. 

    Multithreading in Java refers to the concurrent execution of two or more parts of a program for maximum utilization of CPU.

    • Multithreading allows multiple threads to run concurrently within a single program.

    • It improves the performance of the program by utilizing the CPU more efficiently.

    • Java provides built-in support for multithreading through the java.lang.Thread class.

    • Multithreading can be used for tasks such as backg...

  • Answered by AI
  • Q5. What are the different CpU scheduling policies? who does the cpu scheduling?
  • Ans. 

    CPU scheduling policies include FCFS, SJF, Round Robin, Priority, and Multilevel Queue. The operating system does the scheduling.

    • FCFS (First Come First Serve)

    • SJF (Shortest Job First)

    • Round Robin

    • Priority

    • Multilevel Queue

    • Operating system does scheduling

  • Answered by AI
  • Q6. What is Jvm? who manages the thread Jvm or OS?
  • Ans. 

    Jvm is Java Virtual Machine. It manages threads on its own.

    • Jvm is a virtual machine that executes Java bytecode.

    • It provides a runtime environment for Java programs.

    • Jvm manages threads on its own using its own thread scheduler.

    • Jvm is platform-independent and provides a layer of abstraction between the Java code and the underlying operating system.

    • Examples of popular JVM implementations include Oracle's HotSpot and OpenJ

  • Answered by AI
  • Q7. Semaphore?synchronisation in java? Mutex?
  • Q8. Explain tree traversals technique with example??
  • Ans. 

    Tree traversal is a technique to visit all nodes of a tree in a specific order.

    • There are three types of tree traversals: inorder, preorder, and postorder.

    • Inorder traversal visits the left subtree, then the root, and then the right subtree.

    • Preorder traversal visits the root, then the left subtree, and then the right subtree.

    • Postorder traversal visits the left subtree, then the right subtree, and then the root.

    • For exampl...

  • Answered by AI
  • Q9. What is the difference between arraylist and vector? how to traverse a vector?
  • Ans. 

    ArrayList and Vector are both dynamic arrays, but Vector is synchronized and slower. Traversing a Vector is similar to an ArrayList.

    • ArrayList is not synchronized, while Vector is synchronized.

    • ArrayList is faster than Vector, but Vector is thread-safe.

    • To traverse a Vector, we can use a for loop or an iterator, similar to an ArrayList.

    • Example: Vector v = new Vector<>(); for(String s : v) { //do something }

Answered by AI
  • Q10. Why TCS?
  • Ans. 

    TCS is a leading global IT services company with a strong reputation and diverse opportunities for growth.

    • TCS has a strong reputation in the IT industry

    • TCS offers diverse opportunities for growth and learning

    • TCS has a global presence and works with top clients

    • TCS has a strong focus on innovation and technology

    • TCS provides a supportive and inclusive work environment

  • Answered by AI
  • Q11. Any five tata group companies other than TCS?
  • Q12. What is the Tata‘s product used in every house?
  • Ans. 

    Tata Salt is the product used in every house.

    • Tata Salt is a brand of salt produced by Tata Chemicals.

    • It is the market leader in India with a 27% market share.

    • Tata Salt has been fortified with iodine to help address iodine deficiency in India.

    • It is available in various sizes and packaging options to suit different needs.

    • Tata Salt has won several awards for its quality and innovation.

  • Answered by AI
  • Q13. What‘s your hobby and passion?
  • Ans. 

    My hobby and passion is photography.

    • I love capturing moments and telling stories through my photographs.

    • I enjoy exploring different techniques and experimenting with composition.

    • Photography allows me to express my creativity and view the world from unique perspectives.

    • I have participated in several photography competitions and my work has been featured in local exhibitions.

    • Some of my favorite subjects to photograph are

  • Answered by AI
  • Q14. In your views who should be the captain of Indian cricket team?
  • Q15. What are the qualities of a good leader ?
  • Ans. 

    A good leader possesses qualities such as strong communication skills, empathy, integrity, and the ability to inspire and motivate others.

    • Strong communication skills: A good leader is able to effectively convey their ideas and instructions to their team members.

    • Empathy: A good leader understands and considers the feelings and perspectives of their team members, fostering a positive and supportive work environment.

    • Integ...

  • Answered by AI
  • Q16. Worst situation you have ever faced in your life ?
  • Ans. 

    Being stranded in a foreign country with no money or means to communicate

    • Lost my wallet with all my money and identification

    • Couldn't speak the local language to ask for help

    • Had to rely on the kindness of strangers for assistance

  • Answered by AI

    Interview Preparation Tips

    Round: Test
    Experience: There were no technical questions. Only quantitative questions was there. Questions were not very tough.
    Tips: Just have a look at RS Aggarwal book or any other aptitude book , you will easily get through it.
    Duration: 80 minutes

    Round: Other Interview
    Experience: There were different panels , having three persons in each panel. It was basically HR , TECh, MR interview altogether. Even some of the students were called for one to one tech interview and later they were called for hr and mr round.

    Skills: JAVA, C/C++
    College Name: NA

    Skills evaluated in this interview

    Analyst Interview Questions & Answers

    TCS user image Priya Prabhu

    posted on 24 Sep 2015

    Interview Questionnaire 

    1 Question

    • Q1. Tell me about your project
    • Ans. 

      I worked on a project analyzing customer data to identify trends and improve marketing strategies.

      • Used data analysis techniques to identify patterns and correlations in customer behavior

      • Developed predictive models to forecast customer preferences and optimize marketing campaigns

      • Collaborated with cross-functional teams to implement data-driven strategies and measure their impact

      • Conducted A/B testing to evaluate the effe

    • Answered by AI

    Interview Preparation Tips

    Round: Technical Interview
    Experience: comfortable
    Tips: study the project well, final year project as well as the mini projects done in the semesters

    General Tips: study the project details, basic core languages of your stream
    Skill Tips: study the project details very well
    Skills: Ability To Deliver On A Project
    College Name: Vidyalankar Institute Of Technology

    Analyst Interview Questions & Answers

    TCS user image Anonymous

    posted on 13 May 2018

    Interview Preparation Tips

    Round: Test
    Experience: Aptitude

    Round: Group Discussion
    Experience: They will observe way of talking, way of making points to concerns etc

    Associate Interview Questions & Answers

    TCS user image aditya jadhav

    posted on 13 Sep 2017

    I was interviewed in Feb 2017.

    Interview Preparation Tips

    Round: Resume Shortlist
    Experience: Asking personal information

    Round: Group Discussion
    Duration: 15 minutes

    Analyst Interview Questions & Answers

    C5i user image Anonymous

    posted on 22 Jan 2015

    Interview Questionnaire 

    3 Questions

    • Q1. Telephonic Interview
    • Q2. Present scenario of Indian cricket team and using stochastic to eliminate the worst and preserve the best
    • Ans. 

      Using stochastic to analyze Indian cricket team's current scenario and eliminate worst while preserving best.

      • Stochastic analysis can help identify the strengths and weaknesses of individual players and the team as a whole

      • It can also help in predicting the outcome of future matches based on past performance

      • Eliminating the worst performers and preserving the best can help improve the team's overall performance

      • For example...

    • Answered by AI
    • Q3. General HR Questions

    Interview Preparation Tips

    Round: Test
    Experience: It was purely a quant based paper. I feel a freshie can crack it better than any other, provided their fresh math skills out of iit preparation.

    Round: Interview
    Experience: General questions.

    Round: Interview
    Experience: It was handled in the telephonic interview and the topic is too good.

    Round: Interview
    Experience: The last round of interview was again a telephonic based, where in hardcore HR questions were tested for your convincing skills which will definitely put you on the winning side.

    General Tips: Just case studies grilling over with your friends should give you enough confidence to crack any non core company.

    Confidence and body language in the interview. It depends on your resume too&#44; but mostly on the time of the interview that will decide your fate in the selection process.
    Skills: Confidence , Body language in interview
    College Name: IIT MADRAS
    Motivation: They were looking for the position of an analyst&#44; and looking at my profile, I had done some high funda statistical modeling, which I think was the reason i got placed in that company.

    Analyst Interview Questions & Answers

    TCS user image Anonymous

    posted on 18 Nov 2020

    I applied via Referral and was interviewed before Nov 2019. There were 4 interview rounds.

    Interview Questionnaire 

    2 Questions

    • Q1. I was asked to describe ownself and asked about some humanity questions.
    • Q2. Have you made any remarkable good change in someone's life?

    Interview Preparation Tips

    Interview preparation tips for other job seekers - Apart from normal baseline questions, there may be few in depth questions asked by the interviewer. They may ask to describe your strength and also may ask you about your weakness and how can you overcome those weaknesses.

    Analyst Interview Questions & Answers

    TCS user image Anonymous

    posted on 21 Jun 2021

    I applied via Naukri.com and was interviewed before Jun 2020. There were 5 interview rounds.

    Interview Questionnaire 

    1 Question

    • Q1. Aptitude and Gd and technology

    Interview Preparation Tips

    Interview preparation tips for other job seekers - Too many people applied for 10 seats. Was tuff getting through

    NielsenIQ Interview FAQs

    How many rounds are there in NielsenIQ Support Specialist interview?
    NielsenIQ interview process usually has 2 rounds. The most common rounds in the NielsenIQ interview process are Technical, Aptitude Test and Group Discussion.
    How to prepare for NielsenIQ Support Specialist interview?
    Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at NielsenIQ. The most common topics and skills that interviewers at NielsenIQ expect are microsoft, Technical Support, customer support, Agile and Business Intelligence.
    What are the top questions asked in NielsenIQ Support Specialist interview?

    Some of the top questions asked at the NielsenIQ Support Specialist interview -

    1. How to react angry cuto...read more
    2. How to handle S...read more
    3. Questions asked on almost every field such as front end, back end, full stack, ...read more

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    NielsenIQ Support Specialist Interview Process

    based on 3 interviews

    Interview experience

    4.7
      
    Excellent
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    NielsenIQ Support Specialist Salary
    based on 74 salaries
    ₹6.8 L/yr - ₹14.7 L/yr
    45% more than the average Support Specialist Salary in India
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    3.8/5

    Rating in categories

    2.7

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    3.9

    Work-life balance

    3.3

    Salary

    3.6

    Job security

    3.6

    Company culture

    2.5

    Promotions

    3.6

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