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Angel One Customer Service Associate Interview Questions and Answers

Updated 27 Dec 2023

Angel One Customer Service Associate Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself? Education background
  • Ans. 

    I am a recent graduate with a Bachelor's degree in Business Administration, specializing in Marketing.

    • Graduated with a Bachelor's degree in Business Administration

    • Specialized in Marketing

    • Completed internships at marketing agencies

    • Participated in various marketing projects during college

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. What is stock market? Do you know trading? Any calling experience? Are you able to handle rude customers?
  • Ans. 

    The stock market is a platform where buyers and sellers trade shares of publicly traded companies.

    • Stock market is a marketplace where stocks or shares of publicly traded companies are bought and sold.

    • Trading involves buying and selling stocks, bonds, or other financial instruments.

    • Calling experience refers to previous experience in customer service or call center roles.

    • Handling rude customers requires patience, empathy...

  • Answered by AI

Interview Questionnaire 

1 Question

  • Q1. Tell about yourself, corporate action -stock split, bonus , right issue and market overview

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic understanding and b

Customer Service Associate Interview Questions Asked at Other Companies

Q1. Situational: If customer gets damaged product and he is saying he ... read more
asked in Amazon
Q2. What is the difference between a good customer service and bad cu ... read more
Q3. If the customer is not satisfied with your answer so what will yo ... read more
Q4. What do you understand by customer care service?
Q5. Why customer care service is important for a company?

Interview Questionnaire 

2 Questions

  • Q1. About share market
  • Q2. What are equity shares
  • Ans. 

    Equity shares represent ownership in a company and give shareholders the right to vote and receive dividends.

    • Equity shares are also known as common shares or ordinary shares.

    • They represent a portion of ownership in a company and give shareholders the right to vote on important decisions.

    • Shareholders may also receive dividends, which are a portion of the company's profits.

    • The value of equity shares can fluctuate based o...

  • Answered by AI

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. How many years of experience you have?
  • Q2. Why this company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Sound confident even if you don’t know an answer.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via LinkedIn and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Strength and weakness
Round 2 - Technical 

(1 Question)

  • Q1. Private equity waterfall

Interview Preparation Tips

Topics to prepare for ICICI Direct Senior Associate interview:
  • Investment Banking
  • Hedge Funds
  • Private Equity
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Job Portal and was interviewed in May 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Self introduction
Round 2 - Assignment 

PPT Assignment comparing all APIs

Round 3 - One-on-one 

(1 Question)

  • Q1. Domain knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - The HR is non responsive. After spending 3-4 days completing the assignment, traveling to their office for a final round they don't even have the courtesy to give the candidate proper feedback. I followed up every 3 days and after 2 weeks they just dropped me a message saying that I'm not selected without even giving any feedback.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. What is financial budgeting and analysis
  • Ans. 

    Financial budgeting and analysis involves creating and managing a financial plan to achieve business goals.

    • Financial budgeting involves creating a plan for income and expenses over a specific period of time.

    • Financial analysis involves reviewing financial data to identify trends, opportunities, and potential risks.

    • Both budgeting and analysis are important for making informed financial decisions and achieving business ob...

  • Answered by AI
  • Q2. Talk about the topic and also highlight the best practices you use.
  • Ans. 

    The topic is best practices for senior associates.

    • One best practice is to prioritize tasks and manage time effectively.

    • Another best practice is to communicate clearly and effectively with team members and clients.

    • A third best practice is to continuously learn and stay updated on industry trends and developments.

    • Additionally, building strong relationships and networking with colleagues and clients is crucial.

    • Lastly, att...

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Aptitude test and reasoning test very simple

Round 2 - Technical 

(2 Questions)

  • Q1. What is NSE ans BSE
  • Ans. 

    NSE and BSE are the two main stock exchanges in India, where companies list their shares for trading.

    • NSE stands for National Stock Exchange and BSE stands for Bombay Stock Exchange

    • Both NSE and BSE facilitate trading of stocks, derivatives, and other financial instruments

    • Companies list their shares on NSE and BSE to raise capital from investors

    • NSE is headquartered in Mumbai while BSE is also located in Mumbai

  • Answered by AI
  • Q2. What is stock market,all technalities if stock market, read basic things about stocks market

Interview Preparation Tips

Interview preparation tips for other job seekers - Always ready about company before attempting interview
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about you
  • Ans. 

    I am a dedicated and experienced professional with a strong background in leadership and team management.

    • Over 5 years of experience in retail management

    • Proven track record of increasing sales and improving customer satisfaction

    • Strong communication and problem-solving skills

    • Ability to motivate and lead a team towards achieving goals

  • Answered by AI
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. About your self Experience Last company name What process of last company How left your previous job
  • Q2. Last experience of company
  • Ans. 

    My last experience with the company was positive and I enjoyed working with a diverse team.

    • Worked closely with a diverse team to address customer concerns

    • Received positive feedback from customers for resolving issues efficiently

    • Participated in training sessions to improve customer service skills

  • Answered by AI

Interview Preparation Tips

Topics to prepare for 5paisa Capital Ltd. Customer Care Executive interview:
  • Normal
Interview preparation tips for other job seekers - It's a good company to start your career with 5 paisa .

Angel One Interview FAQs

How many rounds are there in Angel One Customer Service Associate interview?
Angel One interview process usually has 3 rounds. The most common rounds in the Angel One interview process are Resume Shortlist, HR and One-on-one Round.
What are the top questions asked in Angel One Customer Service Associate interview?

Some of the top questions asked at the Angel One Customer Service Associate interview -

  1. What is stock market? Do you know trading? Any calling experience? Are you able...read more
  2. What are equity sha...read more
  3. About share mar...read more

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Angel One Customer Service Associate Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Angel One Customer Service Associate Salary
based on 32 salaries
₹1.8 L/yr - ₹3.5 L/yr
7% less than the average Customer Service Associate Salary in India
View more details

Angel One Customer Service Associate Reviews and Ratings

based on 10 reviews

3.7/5

Rating in categories

3.1

Skill development

3.5

Work-life balance

3.0

Salary

3.3

Job security

3.2

Company culture

2.7

Promotions

2.9

Work satisfaction

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