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Angel One Customer Service Associate Interview Questions and Answers

Updated 27 Dec 2023

Angel One Customer Service Associate Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself? Education background
  • Ans. 

    I am a recent graduate with a Bachelor's degree in Business Administration, specializing in Marketing.

    • Graduated with a Bachelor's degree in Business Administration

    • Specialized in Marketing

    • Completed internships at marketing agencies

    • Participated in various marketing projects during college

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. What is stock market? Do you know trading? Any calling experience? Are you able to handle rude customers?
  • Ans. 

    The stock market is a platform where buyers and sellers trade shares of publicly traded companies.

    • Stock market is a marketplace where stocks or shares of publicly traded companies are bought and sold.

    • Trading involves buying and selling stocks, bonds, or other financial instruments.

    • Calling experience refers to previous experience in customer service or call center roles.

    • Handling rude customers requires patience, empathy...

  • Answered by AI

Interview Questionnaire 

1 Question

  • Q1. Tell about yourself, corporate action -stock split, bonus , right issue and market overview

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic understanding and b

Customer Service Associate Interview Questions Asked at Other Companies

Q1. Situational: If customer gets damaged product and he is saying he ... read more
asked in Amazon
Q2. What is the difference between a good customer service and bad cu ... read more
Q3. If the customer is not satisfied with your answer so what will yo ... read more
Q4. What do you understand by customer care service?
Q5. Why customer care service is important for a company?

Interview Questionnaire 

2 Questions

  • Q1. About share market
  • Q2. What are equity shares
  • Ans. 

    Equity shares represent ownership in a company and give shareholders the right to vote and receive dividends.

    • Equity shares are also known as common shares or ordinary shares.

    • They represent a portion of ownership in a company and give shareholders the right to vote on important decisions.

    • Shareholders may also receive dividends, which are a portion of the company's profits.

    • The value of equity shares can fluctuate based o...

  • Answered by AI

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Job description
Round 3 - Aptitude Test 

Grammar, skill, email

Round 4 - Technical 

(3 Questions)

  • Q1. Technical related
  • Q2. Automobiles Related
  • Q3. Motor Related Customer Interaction

Interview Preparation Tips

Interview preparation tips for other job seekers - Standard procedure

I applied via Campus Placement and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Group Discussion 

We are 10 people are giving gd one by one

Round 2 - Assignment 

This was telly calling round

Round 3 - HR 

(2 Questions)

  • Q1. That was my final round...HR was asking about my studies experience and was taking my introduction etc...
  • Q2. Introduction Experience Studies Suitable for come office

Interview Preparation Tips

Topics to prepare for Paytm Customer Service Associate interview:
  • General knowledge
  • Current affairs
Interview preparation tips for other job seekers - Keep kalm and be confident ☺️
All the best

I applied via Referral and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. How you fit yourself as service person
  • Ans. 

    I fit myself as a service person by being empathetic, proactive, and solution-oriented.

    • I have a natural ability to understand and connect with customers' needs and emotions.

    • I take the initiative to anticipate and address customer concerns before they become problems.

    • I focus on finding practical and effective solutions to ensure customer satisfaction.

    • I actively listen to customers, validate their concerns, and provide c...

  • Answered by AI
  • Q2. How first can you adjust yourself to a new job if you get a 1 day notice
  • Ans. 

    I can quickly adjust to a new job with a 1-day notice by being proactive and adaptable.

    • I would immediately gather all necessary information about the job and company

    • I would prioritize tasks and create a plan to ensure a smooth transition

    • I would seek guidance from colleagues or supervisors to understand expectations

    • I would focus on building relationships with team members and customers

    • I would stay positive and maintain ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Please dont look for this company if you wish to grow in career ?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Apr 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Talk about the given topic to present facts, opinions and conclusions and try to honest as much as possible.

Round 3 - One-on-one 

(1 Question)

  • Q1. Random questions about Previous jobs and Interpersonal skills
Round 4 - One-on-one 

(1 Question)

  • Q1. Questions related to work experience and few questions about reasoning and how my skills & experience will make difference in the current role.

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to be honest

Senior Associate Interview Questions & Answers

Razorpay user image Swagatika Mohapatra

posted on 22 Apr 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. A brief discussion about the Resume
Round 2 - Assignment 

Written assignment on a topic

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Previous work experiences related questions
Round 3 - One-on-one 

(4 Questions)

  • Q1. Situation based question
  • Q2. How to handle work pressure in difficult scenarios
  • Ans. 

    To handle work pressure in difficult scenarios, it is important to prioritize tasks, communicate effectively, take breaks, and seek support when needed.

    • Prioritize tasks based on urgency and importance

    • Communicate with team members and supervisors about challenges and seek help if needed

    • Take short breaks to recharge and refocus

    • Seek support from colleagues, mentors, or mental health professionals if feeling overwhelmed

  • Answered by AI
  • Q3. How to prioritise work
  • Ans. 

    Prioritising work involves assessing deadlines, importance, and impact on overall goals.

    • Identify urgent tasks with tight deadlines

    • Consider the importance and impact of each task on overall goals

    • Delegate tasks that can be handled by others

    • Use tools like to-do lists or project management software to stay organized

    • Regularly reassess priorities as new tasks arise

  • Answered by AI
  • Q4. How to do upselling/cross selling
  • Ans. 

    Upselling/cross selling involves offering customers additional products or services to increase sales.

    • Understand customer needs and preferences

    • Recommend complementary products or services

    • Highlight the benefits of the additional offerings

    • Provide personalized recommendations based on customer purchase history

    • Offer bundle deals or discounts for purchasing multiple items

    • Train sales staff on effective upselling/cross sellin

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Introduction Previous Sales Experience Passion about your projects
  • Ans. 

    I have extensive sales experience and a passion for delivering successful projects.

    • I have worked in sales for over 5 years, consistently exceeding targets and building strong relationships with clients.

    • I am highly motivated and enjoy the challenge of meeting and exceeding customer expectations.

    • I have a track record of successfully delivering projects on time and within budget, ensuring customer satisfaction.

    • I am passio...

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. Introduction Previous Experience Sales Cycle Experience
  • Ans. 

    I have extensive experience in sales cycle management and have worked in various industries.

    • I have worked in sales for over 7 years, with experience in both B2B and B2C sales.

    • I have managed the entire sales cycle, from prospecting to closing deals.

    • I have experience in industries such as technology, healthcare, and finance.

    • I have consistently exceeded sales targets and have been recognized for my performance.

    • I am skille...

  • Answered by AI

Angel One Interview FAQs

How many rounds are there in Angel One Customer Service Associate interview?
Angel One interview process usually has 3 rounds. The most common rounds in the Angel One interview process are Resume Shortlist, HR and One-on-one Round.
What are the top questions asked in Angel One Customer Service Associate interview?

Some of the top questions asked at the Angel One Customer Service Associate interview -

  1. What is stock market? Do you know trading? Any calling experience? Are you able...read more
  2. What are equity sha...read more
  3. About share mar...read more

Tell us how to improve this page.

Angel One Customer Service Associate Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Angel One Customer Service Associate Salary
based on 32 salaries
₹1.8 L/yr - ₹3.5 L/yr
8% less than the average Customer Service Associate Salary in India
View more details

Angel One Customer Service Associate Reviews and Ratings

based on 10 reviews

3.7/5

Rating in categories

3.1

Skill development

3.5

Work-life balance

3.0

Salary

3.3

Job security

3.2

Company culture

2.7

Promotions

2.9

Work satisfaction

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