Angel One Customer Service Associate Interview Questions and Answers

Q1. Strength and weakness
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Q1. Private equity waterfall
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Q1. Self introduction
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PPT Assignment comparing all APIs

Q1. Domain knowledge
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Q1. What is financial budgeting and analysis
Ans. 
Financial budgeting and analysis involves creating and managing a financial plan to achieve business goals.
• Financial budgeting involves creating a plan for income and expenses over a specific period of time.

• Financial analysis involves reviewing financial data to identify trends, opportunities, and potential risks.

• Both budgeting and analysis are important for making informed financial decisions and achieving business ob...read more
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Q2. Talk about the topic and also highlight the best practices you use.
Ans. 
The topic is best practices for senior associates.
• One best practice is to prioritize tasks and manage time effectively.

• Another best practice is to communicate clearly and effectively with team members and clients.

• A third best practice is to continuously learn and stay updated on industry trends and developments.

• Additionally, building strong relationships and networking with colleagues and clients is crucial.

• Lastly, att...read more
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Aptitude test and reasoning test very simple

Q1. What is NSE ans BSE
Ans. 
NSE and BSE are the two main stock exchanges in India, where companies list their shares for trading.
• NSE stands for National Stock Exchange and BSE stands for Bombay Stock Exchange

• Both NSE and BSE facilitate trading of stocks, derivatives, and other financial instruments

• Companies list their shares on NSE and BSE to raise capital from investors

• NSE is headquartered in Mumbai while BSE is also located in Mumbai
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Q2. What is stock market,all technalities if stock market, read basic things about stocks market
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Q1. Tell me about you
Ans. 
I am a dedicated and experienced professional with a strong background in leadership and team management.
• Over 5 years of experience in retail management

• Proven track record of increasing sales and improving customer satisfaction

• Strong communication and problem-solving skills

• Ability to motivate and lead a team towards achieving goals
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Q1. About your self Experience Last company name What process of last company How left your previous job
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Q2. Last experience of company
Ans. 
My last experience with the company was positive and I enjoyed working with a diverse team.
• Worked closely with a diverse team to address customer concerns

• Received positive feedback from customers for resolving issues efficiently

• Participated in training sessions to improve customer service skills
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